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Motorpoint - Swansea Avis 

865
TrustScore 4.5 sur 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... Voir plus

Noté 5 sur 5 étoiles

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Voir plus


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Vendeur de voitures d'occasion

Écrit par l'entreprise

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Écrit par l'entreprise

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Coordonnées de contact

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Royaume-Uni

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Excellent

TrustScore 4.5 sur 5

865 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(865)

6 277 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Shocking aftercare

Took the car back with a few issues which they mostly fixed .. had scratches on front windscreen drivers side you can only see in a certain light which were bad ... the technician said he could see them but the manager refused to replace the glass ... also not complying with the 30 day consumer rights act

23 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Thank you for taking the time to leave your feedback. As discussed with you, while the glass does have some scratches, seen under certain lights and angles, it would pass an MOT test, and therefore passed our Motorpoint used car standard. Under the Consumer Rights Act, the car is of satisfactory quality and we have complied fully with the act.
I am sorry that we have not been able to resolve this issue to your satisfaction.

Noté 5 sur 5 étoiles

From start to finish my wife and I were…

From start to finish my wife and I were treated with respect by friendly and knowledgable personnel. The whole experience was very worthwhile ( and I got the car I've always wanted !)

26 mai 2026
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Réponse de Motorpoint - Swansea

We are so pleased to hear you had a worthwhile experience and found our team friendly and knowledgeable. We're glad you got the car you always wanted!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

They where very helpful

They where very helpful

20 mai 2026
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Réponse de Motorpoint - Swansea

We are pleased you found our service helpful. Thank you for your kind words.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

It was made easy for us by Elliot the…

It was made easy for us by Elliot the sale adviser. He was very knowledgeable and made everything smooth with the sale.

9 mai 2026
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Réponse de Motorpoint - Swansea

We're delighted to hear our sales adviser made your experience easy and smooth. Thank you for your kind feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

A great experience

Friendly and professional staff all round. From the moment we entered the showroom right through to completing the purchase of our Ford Kuga hybrid that we are most pleased with. It was lovely not to be pushed and allowed the space to make our minds up. Thank you Motorpoint. You made our experience most pleasant.

18 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so glad to hear you had such a pleasant experience with us! It's wonderful that our team provided professional and friendly service, and that you're pleased with your new car. Thank you for your kind feedback!

Thank you
Motorpoint

Noté 4 sur 5 étoiles

All the Cars are at a Great Price

All the Cars are at a Great Price the Staff are Friendly the only Reason I give it 4 stars instead of 5 was because the Guy who showed me my car on day of Pick up was not sure about how all the controls on the Dashboard Worked but to be fair to Him he was New to the Job

24 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're glad you found our car prices great and our staff friendly. We appreciate your feedback regarding the dashboard controls and will use it for training.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

James Jones was a lovely sales person

James Jones was a lovely sales person. Explained everything, and wasn't pushy. He sold us 2 cars and myself snd daughter are very pleased.

16 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We appreciate your kind words! We are delighted to hear you and your daughter are pleased with your car purchases.

Thank you
Motorpoint

Noté 5 sur 5 étoiles

This is my third car from Motorpoint…

This is my third car from Motorpoint and I am again very pleased with my purchase
Excellent on site team at Swansea special mention for the mechanic Brad who took time to explain the intricacies of my new car and Catherine the receptionist who was very helpful both on and off the phone, Thanks

16 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

We're so pleased to hear you're happy with your third car from us! It's wonderful that our on-site team provided excellent service. Thank you for your feedback!

Thank you
Motorpoint

Noté 5 sur 5 étoiles

Excellente service from start to finish…

Excellent service from start to finish with great communication. When picking up my vehicle everything including paperwork was made easy. Lucas is an asse to the company

13 mai 2026
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Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

It was a great experience

It was a great experience, they were helpful, friendly staff , been a good service too and honest too

17 mai 2026
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Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

What a stress free way of buying a car

What a stress free way of buying a car. Having not purchased a second hand car in years, I was not looking forward to the whole process, how wrong was I? Know nothing about cars? Hate the haggle experience? This is the place for you. To top it all Joe, who helped us was amazing.

16 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

When we arrived at the dealership we…

When we arrived at the dealership we were greeted by Elliott long we explained what we were looking for and he went above and beyond to find the right car for us explained everything along the way it made buying a car easy would I buy a car form Motorpoint again 110% I would

14 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff, quick turnaround with part exchange

6 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

Great service ,excellent value cars

This was the third car we've bought from Motorpoint. From the moment we walked into the showroom, the staff couldn't have been more helpful.
Kiran Anthony assisted us through the whole process,From.arranging the part Exchange on our old car to sorting out the car tax online. Such a friendly, helpful, professional person.

8 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

Seamless process from start to finish

Seamless process from start to finish. Financials agreed in principle over the phone with James in Derby, including part ex value and reservation fee (refundable if not proceed).
Visit to Swansea easy, with fantastic help from Alex and Lucas we drove away with deal completed as agreed, insurance arranged and car tax sorted.

11 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

Noté 5 sur 5 étoiles

Very helpful and informative staff

Very helpful and informative staff, answered all my questions honestly. I was looking to purchase a hybrid for the first time, it was great to talk over the benefits and concerns.

10 mai 2026
Logo de Motorpoint - Swansea

Réponse de Motorpoint - Swansea

Hi there, thanks so much for taking the time to leave us a review and your feedback

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