Motor Trust UK (Preston) Avis 

Excellent service and very easy transaction.

Bought my first car from Morgan,I absolutely love it. 10/10 customer service, couldn’t recommend anyone better. Thankyou!

No pressure selling and great customer service.thanks Kork

Kork was so helpful when we were unsure what car we wanted. Giving us practical advise and showing us cars within our budget
Had no problems with the vehicle
Would recommend
Thanks again

I was dealt with by Ben who was polite and efficient

Easy to deal with, very happy with our new car. Thank you Ben.

Absolutely first class service from mark and the team , prefect transition of trade in to new purchase couldn’t have been more helpful will use again 👍

Great service from Morgan. Easy to quick sale, car was perfect when collected. Would recommend

I would highly reccomend Motortrust. All members of staff are so helpful. I cant thank Ben enough for all his hard work. I will be bk for my next car. Many thanks to all

Very helpful service from Mark, smooth purchase from start to finish.

Thanks to Kork and Motortrust for my lovely Fiesta. Would definitely come back.

Great service from browsing cars to picking up our new car! Thankyou Morgan! Would definitely recommend!

Bought a Range rover sport from James, all I can say is fantastic service all round, if I could give 10 stars I will, I will be back for my next car, thanks guys

Really good customer service from everyone here especially Stephen. Would definitely recommend to anyone wanting to buy a new car.

What an outstanding premises. Great selection of vehicles to choose from. Looking for a towing car and we were advised on the cars that were available to tow our caravan legally. Professionally informed with the right information. Drove away very happy

I've recently purchased a BMW 320 from this garage, James was very helpful, talked me through all the technology on the car, even helped me program in the Bluetooth, hes been very responsive throughout always responded to emails promptly, cannot fault the customer service

Bought our Seat Ateca from Motor Trust and have received a great service. Ben went out of his way to get the car sorted for us. Highly recommend this company.

I recently purchased a Volkswagen Polo and had the pleasure of working with Adam throughout the process. Adam was incredibly knowledgeable, patient, and attentive to my needs. He made the entire experience seamless and enjoyable. His expertise and friendly demeanor truly set him apart. I couldn't be happier with my new car and the exceptional service Adam provided. Highly recommend!

Enquired about a vw Touareg and explained I could not view until the following weekend they took a holding deposit £200 the in there wisdom got very pushy and got the car ready for me to collect. I decided that I would no longer go and view the car and let them know this asked for the £200 holding deposit back which they have refused saying that I had requested them to not and service the car.
I would never buy or do a deal on any vehicle until I had viewed and driven it.
DONT THINK THEY ABIDE BY THE DISTANCE SELLING RULES BE AWARE
NOW IN CONTACT WITH SOLICITORS

The process of buying the car with Carl was ok due to the fact I wasn't informed much about the car (eg. MOT, servicing history, HPI, how long it's been on the market etc...) until I asked questions.
I was told in the beginning that you test drive the car as it is and if you like it then you let them know all the things that need fixing and the car will be ready to be picked up within 3-4days.
I was supposed to pick up my car within 7 working days because mine needed more work due to a massive scratch on the door. Waited over 2 weeks before I could pick it up and with 2 issues (squeaking driver's seat and driver & passenger side door seals) still not fixed! Both not massively a big deal but I'd rather they have done something about it especially when I've paid nearly £15700 for the car.
Also you have to be cautious because they add another £165 for a vehicle status check to the price!
Had my car for nearly 3 weeks now and they were supposed to provide me with 3 months warranty which never came through despite me chasing them every week and also the promise of the door seals which 'apparently' didn't arrive on time when I picked up the car. Now they have told me that the door seals are on a backlog bla bla bla...
So it's safe to say that this car supermarket treat you fine when you buy a car, but aftersales are an absolute joke and are totally not helpful at all.