Moving Intelligence UK Avis 1 295

Very pleased! Very precise and I highly recommend this to everyone - sadly living in London you can’t have anything nice , having this tracker certainly allows some room for that

Still waitng for an install date

Liam Quinn was extremely helpful and efficient setting up my subscription and explaining how everything works. Would highly recommend. Many thanks

I have used moving intelligence for a few years . Good equipment for the job. Just upgraded to itrack+. Good bit of kit. The service and information from all the staff on the phone was clear and helpful. Fitting was pleasant nice lad attended the house. No trouble neat job. Getting the plan to change over was made easy by Albany over the phone . Certificate accepted by insurance no problem. Happy to continue using 👍

I found the staff very friendly and helpful when setting up a new subscription for my motorhome . Nicole in particular was very knowledgeable and reassuring when I was struggling to set up the App. How refreshing in this day and age to deal with actual people as opposed to robot scripted chat !

Excellent from first contact. Communication has been excellent. Spoke to Nicole yesterday to activate my tracker. She was very professional and helpful giving me confidence in the company and product.

Phone lines sometimes very busy and it is difficult to get through to speak to someone. We had a new tracker to transfer to our subscription. We had to leave messages and it wasn’t until the next day that someone got back to us. So we were a little frustrated about that.
When we eventually spoke to customer service, the support was excellent, Liam Quinn was very polite, professional, patient and empathetic and transferred it with ease. We did have to phone back as the tracker wasn’t updating but he solved it quickly and efficiently.

Nicole was very helpful and activated our subscription efficiently

I had help and support from Albany Bradley to setup my new alarm and tracker today. She was very good and explained everything beautifully. She is a credit to your company.

Spoke to Nicole at Moving Intelligence for the first time today who was very helpful - got through immediately, great response to my issue and problem solved quickly. Great customer service.

We collected a new motorhome and Liam Wuinn was so helpful. He took time to explain everything which was very much appreciated.

Albany was brilliant, polite, efficient. Thank you

I was having an issue with my spare key fob. After contacting my supplying dealer ship they put me in touch directly with Moving Intelligence, their phone line was busy but they put my call into their system and call back within a few minutes. Liam was very patient and talked me through the issue and very quickly the problem was resolved.

Excellent service over the phone this morning with Albany Bradley to renew my subscription went through everything i needed to know

Had a problem with my Sentinel S5 alarm fob not unsetting or setting my motorhome alarm. The fob battery was good so contacted MI for assistance. Liam quickly determined the fob was not paired to the vehicle system. Following Liam's instructions over the phone I successfully paired the fob. Excellent customer service.

Quick, simple, effective. Thank you for your assistance Albany!

Hi spoke to Liam quinn, from moving intelligence, after I explained my problem after a couple of questions from him was talked through the process to resolve my issue. Which was accomplished in a timely manner. Thanks again Liam

Had alarm fitted recently, so im still learning . Accidental triggers were met with a very swift response to check all was well, and when I had an issue restting the alarm and called MI , Liam in tech support was very attentive to the problem , fixed it in seconds and then spent time explaining the system (as the alarm was originally fitted through a dealership) . Followed it up with an email to check all was well and including a guide to the system