Great customer service / Five stars for Moxy Intimates! I had an issue with a delayed UPS delivery for an upcoming trip, and Vivi from their support team went above and beyond to help me out. She sen... Voir plus
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The store offers cute products for a good price, but customer service is very poor quality. I made a mistake with the shipping address when I ordered and sent them an email immediately asking to cance... Voir plus
Great Quality. Shippent took 3 Weeks to Europe (keep in mind that you need to pay taxes!). Looks beautiful and would recommend.
Customer service is nonexistent. Their website claims they’ll get back to you in 12hrs. 3 emails and 2 weeks later I still haven’t gotten a response
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Super cute lingerie
I'm obsessed with how cute this lingerie set is. The colors are so sweet and the details are beautiful without feeling too much. Super flattering, really comfortable, and definitely one of my favorite pieces now!!
Everything from this shop is just so adorable!!
The underwear set looked even cuter in person and the little details made it feel really special. It fit nicely, shipped quickly, and made me feel so pretty.
Easy to Upgrade Shipping and Fast Reply
I needed to upgrade my shipping right after placing my order and reached out to customer service. They answered so quickly and helped me change it right away. The whole process was super easy and they were so kind about it. Amazing customer service and my package arrived at the perfect time.
Fast Response
I accidentally entered the wrong shipping address and messaged Moxy hoping they could fix it. They replied so quickly and changed it right away, and my package was shipped out the very next day!! Such kind and helpful customer service, and the set was beautiful when it arrived.
Beautiful Lingerie
I got a red lingerie set from Moxy for valentines day, and it made me feel so pretty. The lace is soft, the details are beautiful, and it arrived way faster than I expected.
Love Love Love
My boyfriend got this for me and I'm in love with it. It's delicate but still feels sturdy, and the color is gorgeous in person.
Moxy Intimates Cute lingerie store
So cute and flattering!! I was a little nervous about sizing but it fit perfectly. Definitely ordering again.
Moxy is my new favorite shop
I absolutely love this shop, everything feels so special and well made. The packaging was adorable and the piece looks exactly like the photos.
Great Service and Selection
Moxy Intimates has a great selection and their customer service is outstanding. I always find something I love.
Stylish and Comfortable
I love shopping at Moxy Intimates. Their lingerie is stylish, comfortable, and the variety is impressive.
Cheap
Cheap, cheap, cheap quality. I ordered a bra in a large and it will fit maybe a 32 b. Dont waste your money on anything. The return process is ridiculous. The ads they run are deceiving, it should be illegal.
Order #65499.
Order #65499.
Moxy approved my return and provided a return label. The returned package was delivered on April 6, 2026, according to USPS tracking.
More than two months later, I still have not received my $303.60 refund.
Multiple emails have gone unanswered. A BBB complaint has been filed.
I will update this review if the issue is resolved.
I never received my order
I never received my order. At first costumer service told me to go to the post office it was at.. which was in a different state then where i live and when i told them that they sent me this-
Dear customer,
We are sorry to have kept you waiting.
After checking with the logistics company, we have learned that the package has been returned to the warehouse which belongs to a third party due to out of home/the rejection of goods/the out of contact/ delivery failure/ the unknown reasons and we are unable to resend a new package to you. We fully understand your feelings and needs. After checking with our manager, we would like to offer 15 USD refund as compensation. Is it ok for you? In fact, this order cannot be returned to our warehouse, so we have suffered losses in this transaction. Please kindly understand that this is the best we can offer. Hope you can accept our proposal.
So I am maybe only even getting less than half of what i paid back if that is even not a scam.
Great customer service / Five stars…
Great customer service / Five stars for Moxy Intimates! I had an issue with a delayed UPS delivery for an upcoming trip, and Vivi from their support team went above and beyond to help me out. She sent a replacement immediately so I’d have my order in time for my honeymoon. Fantastic service and beautiful products—highly recommend!
Pretty and fun
Bought it for myself and I’m glad I did. No special reason, just wanted something cute. It looks like the photos, fits well, and made me feel good wearing it. Would buy from Moxy again.
I was a little nervous ordering this…
I was a little nervous ordering this because my body has changed after having kids, and I wasn’t sure how I would feel in it. But I ended up liking it a lot. The fit was more forgiving than I expected, and it made me feel good without feeling uncomfortable. I don’t usually write reviews, but this one was worth it.
Really cute and worth it
My boyfriend and I are long distance, so I wanted something nice for when we finally got to spend time together. I was worried it might not look like the photos, but it actually looked really cute in person. The fit was flattering and I felt more confident wearing it. He liked it too, so overall I’m really happy with the purchase.
First of all they are ZERO stars
First of all they are ZERO stars
They are a fraudulent company
There product colours are not what they say and the support is just pure bullshit
They are fighting with me for one month and just want to credit me twenty dollars!!!!
They do not deserve your money do not trust them at all go to a physical store to buy a bra !!!!
Absolute scam
Absolute scam, please don't waste your money like I did. Items are cheap, break immediately, look nothing like they do in the pictures and customer service continually lies to you. I asked for the correct set to be shipped and they said they would ship it out, it's been 70 days now and still nothing. They don't have reviews on their website for a reason and all the reviews on Shop are fake, I have tried submitting reviews on the items I purchased and it simply won't show up if it's a bad review.
Extremely disappointed
I was very excited when I ordered four different items for a friend‘s bridal shower. I purchased two bra and panty sets and two cute pajama short sets. I was very disappointed that they came thrown in a bag, wrinkled and not wrapped a little bit more elegantly being as it look like a nicer store and product. I was also appalled that only one item (bra) had a tag on it. The others had nothing - not even washing instructions on the inside of the garments on a tag. They were all made in China. It looks like I went to a dollar store. Definitely not worth the price I paid and I will be returning all of them.
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