Morgan Payne & Knightly  Avis 

From start to finish, the service I received from this estate agency was absolutely first-class. The whole process was smooth, professional, and stress-free – which is not something you can always say when buying or selling a property!

I want to give a special shoutout to Charlotte in the Telford office who truly went above and beyond. Her communication was always prompt and clear, and she was incredibly helpful every step of the way. Whether it was arranging viewings, answering my (many!) questions, or keeping me updated with progress, Charlotte was consistently friendly, knowledgeable, and supportive.

She made what could have been a daunting process feel manageable and even enjoyable. You can tell she genuinely cares about her clients and takes pride in her work.

I wouldn’t hesitate to recommend this agency to anyone – and if you get to work with Charlotte, consider yourself in excellent hands!

Chloe was a pleasure to work with throughout! Quick to answer any and all queries promptly. I would 100% recommend Morgan Payne & Knightly.

Having completed a number of viewings over the last few weeks with a number of estate agents, looking for our perfect rental property, Morgan Payne & Knightly have been one of the best!

They responded quickly and we're accommodating to our viewing schedule fitting us in the next day for our first viewing. Charlotte is lovely and showed us around answering all our questions. The application process was also seamless, and we have gone from application to completion in 2 working days.

Charlotte even accommodated a second viewing whilst we waiting for reference checks to be carried out so we could show our family the property we're very excited to call home. Could not recommend Charlotte and the team at Morgan Payne & Knightly enough!!

Our family couldnt thank Gemma enough at Morgain Payne and Knightly enough she has been fantastic throughout the process of moving home.

We have recently leased a commercial property from Rob at Morgan Payne & Knightly Commercial.
Rob was always quick to respond to our queries and we found him incredibly helpful throughout the process. He was accommodating of a second and third viewing of the premises. He is knowledgeable of the legalities around commercial properties which we found very informative and helpful. We look forward to working with him again.

Rob and the team are motivated and service driven, making it easier for us to attract prospective commercial tenants.

Great service professional on time delivered what was said

Viewing the property in Dawley Bank Telford was a plesure just what I was loo, ing for and after viewing 27 others I finally found my new home to be.

Had a brilliant purchase through Charlotte - very proactive, always willing to help, and went the extra mile to make sure we had a smooth transaction. As a first time buyer, I couldn’t have asked for a better experience. Highly recommend!

Mr.Suhk was very Pleasant and helpful to me and getting done quickly.
I appreciate everything you have done
I wish you a Marry Christmas and a happy New Year.
Yes if there is anything I need I would send you email.
Many thanks
Ms. Kim Woodley

I would highly recommend Morgan, Payne and Knightly to anyone looking for trustworthy and efficient estate agents. They truly exceeded my expectations, and I would definitely recommend them. Charlotte was extremely professional throughout and pleasure to work with.

Excellent professional advise and friendly service! Would highly recommend!

Charlotte dealt with the marketing of my property and kept in close contact with me with updates. She kept to timescales she gave and made me feel valued. Such personal attention is rare to find. Thank you Charlotte

We dealt mainly with Charlotte, who was absolutely fantastic. She usually contacted me to update me before I needed to. On the occasions when I contacted to ask something, the reply was always prompt. I would not hesitate to use them again or recommend them. Many many thanks

Charlotte was absolutely fantastic from start to finish. Very knowledgeable and always on hand to help with any questions i had.

First experience exploring a rental property, although obstacles experienced with landlord, Chloe has been absolutely fantastic, very supportive and understanding. I would highly recommend this agency to any tenant looking to pursue rental property as the customer service and personal approach has been encouraging and communication has been superb

We recently worked with Georgina at Morgan Payne & Knightley West Bromwich to secure a new place, and she was fantastic. Even with a few bumps along the way, she went above and beyond to make sure everything went as smoothly as possible. Georgina kept us updated and was always there to help sort things out. She really made a stressful process so much easier, and we honestly couldn’t have done it without her, by far the best lettings agent any of us have ever worked with. She’s a real credit to the company, and I’d highly recommend Morgan Payne & Knightley to anyone looking for a smooth move.

Charlotte Nicholson was great to talk to, had good knowledge and insight and made finding a property for me easy.

Good Day, my niece inquired about a property, 26 Victoria Street on the weekend of 22nd September, inquiring regarding the Lease, Council Tax, Electricity Bills etc. Its a commercial property. She sent an email but after three days had not received a response. I called and followed up on 25th September at 2.27pm (spoke to Chloe) an was told that email had been received and that had been sent to the commercial department and my niece would be contacted. I also left my number as I explained she was at work and may not be able to answer. Still no reply by email or phone the following day 26th September at 2.42pm I called again and basically was told that the department would get a nudge. I called today 30th September and was told that the person in charge had been on holiday (strange there was no replacement), I asked to speak to a manager so as I could complain. and was told the contact regarding the inquiry in the commercial office was the Managing Director. In 30 years of the property trade i've never experienced anything like this. BE AWARE