I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Voir plus
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Great after sales service. Alex and Austin sorted out the problem within a day of visiting the store. Very pleased with the service
MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Voir plus
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This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Voir plus
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À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de matériel électrique
- Magasin de matériaux d'isolation
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériel de plomberie
À propos de MP Moran
Écrit par l'entreprise
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Coordonnées de contact
London, Royaume-Uni
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Excellent
3 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They went above to find my missing item…
They went above to find my missing item i ordered. Really happy with theirs customer service. Highly recommend 👌
9 février 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Dear Csaba Ben and Team
Dear Csaba Ben and Team, my sincerest and very special thanks to you all for your excellent and kindest support which has been exceptional. Genuinely, it has been over and above outstanding. My heartfelt thanks to you all as a branch and online service. Your store is incredible. Thank you so much indeed Claire
6 février 2026
Avis spontané
Réponse de MP Moran
Hi Claire, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Simple ordering system
Simple ordering system, quick delivery and very professional throughout the process. Heavy fire boards delivered and placed very tidely in the garage.
9 février 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Items were exactly what I wanted.
Items were exactly what I wanted.
The prices were reasonable.
And delivery was right on time.
9 février 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good company to deal with
Good company to deal with , quick delivery and well packaged
8 février 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Good old fashioned customer service
My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he's even asked there advice and got excellent responses from there staff. This is great old fashioned customer service, and I will be using them.
5 février 2026
Réponse de MP Moran
Hi Pamela, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I’ve still not had my order as an error…
I’ve still not had my order as an error occurred and the wrong item was attempted to be delivered. No contact from the company so I’m having to chase what’s going on. Not a great experience so far.
8 février 2026
Réponse de MP Moran
Hello Neil,
We are sincerely sorry for any frustrations caused,
We are going to look into this shipment and investigate as to why the incorrect goods have been shipped to yourself,
Someone from our customer support team will contact you shortly to resolve this situation for yourself, and answer any queries you may have,
Many Thanks,
Luke
Réponse de MP Moran
Hi Nigel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Top guys
Since I joined it has been great service
Jamie and Paul from West Hampsted helping with deliveries
And also Dave the delivery driver from Willsden branch ,fast , polite, and easy drop-off. Top service!
13 février 2026
Avis spontané
Réponse de MP Moran
Hi Jurgen, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Easy to use website and ordering…
Easy to use website and ordering process. Quick delivery and easy to contact.
Good product too!
6 février 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I ordered an item from you last…
I ordered an item from you last Thursday 5th before the 1pm deadline. I paid extra for next day delivery and the item did not turn up so I had to email you on Monday and was informed the item had not been dispatched and you issued a full refund. This was very inconvenient as I needed the item for Saturday 6th and you did not deliver on your promise. I also waited In all day for the delivery on Friday and I was unable to complete the job I had booked in for the Saturday as I didn't have the tool required to do the job.
5 février 2026
Réponse de MP Moran
Hello Carl,
I am sincerely sorry for any frustrations caused, We at MP Moran do not accept this type of service,
We will be investigating as to why the branch had not dispatched your order when given it with notes to say it was a next day delivery,
If you wish to speak with the Higher management surrounding this situation to better explain what happened, please feel free to contact Customersupport@mpmoran.co.uk
Many Thanks,
Luke
Easy to use website and great products…
Easy to use website and great products at good prices. Package arrived next day. Very convenient, great service and will definitely use again.
29 janvier 2026
Réponse de MP Moran
Hi Jon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Nothing gone wrong but your website…
Nothing gone wrong but your website didn’t mention package and handling charge I only found when I received the invoice
5 février 2026
Réponse de MP Moran
Hello,
We are sorry for any frustrations caused,
It does state the price of shipping when selecting the type of shipping you'd like,
We will look into if this isn't clear or visible for the customer and have this changed,
Again so sorry for any frustrations caused,
Many Thanks,
Luke
Réponse de MP Moran
Hi Paul, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I got what I needed
I got what I needed, at a great price compared to other supplier's on click and collect very, easy
5 février 2026
Réponse de MP Moran
Hi Simon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great customer service
23 janvier 2026
Réponse de MP Moran
Hi John, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I was very impressed with the customer…
I was very impressed with the customer service, even though I left empty-handed. The item I wanted was not in stock, but the young man who served me was professional and painstaking.
I could not have asked for more.
6 février 2026
Avis spontané
Réponse de MP Moran
Hi Seth, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Ease of order online
Ease of order online. Direct contact e mail in delivery. Excellent delivery driver
4 février 2026
Réponse de MP Moran
Hi Stephen, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Wood arrived on time
Wood arrived on time, was undamaged and driver pleasant to deal with
4 février 2026
Réponse de MP Moran
Hi Lorne, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Quick delivery and great price
31 janvier 2026
Réponse de MP Moran
Hi Olga, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
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