I called the Tottenham branch of MP Moran yesterday in desperate need of an oddly sized shower tray I could actually pick up same day. The phone got answered quickly by Ryan. He was friendly and helpf... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great after sales service. Alex and Austin sorted out the problem within a day of visiting the store. Very pleased with the service
MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... Voir plus
L'entreprise a répondu
This company provides some of the greatest customer service in the UK. Luke who answered my call was totally professional and helpful. If all companies were this efficient the world would be a mu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Magasin de matériel électrique
- Magasin de matériaux d'isolation
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériel de plomberie
À propos de MP Moran
Écrit par l'entreprise
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Coordonnées de contact
London, Royaume-Uni
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4,4
Excellent
3 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Finally found what I was looking for
An elegant brass fixture. I finally found the part I was looking for after a long time not being able to find it.
22 janvier 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I'm very happy with the service they…
I'm very happy with the service they provide there. I don't speak English, and there's always someone who speaks Spanish and helps me out, which makes me feel right at home. Thank you for everything.
1 février 2026
Réponse de MP Moran
Hi David, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Réponse de MP Moran
Hi Walter, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Leigh Percival outstanding service start to finish
Leigh Percival at MP Moran was recommended to me by my electrician, and he absolutely did not disappoint. He was incredibly patient with my order, clear and responsive in his communication, and managed to organise delivery at very short notice. From start to finish, Leigh helped me every step of the way and was genuinely a joy to deal with. I wouldn’t hesitate to recommend Leigh and MP Moran and will definitely be using them again in the future. Thanks again, Leigh
4 février 2026
Avis spontané
Réponse de MP Moran
Hi Vish, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Cheap dulux trade paint
Ordered some paint which was so much cheaper than the local diy stores. Arrived within a couple of days. Great service
16 janvier 2026
Réponse de MP Moran
Hi Sharon, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Knowledgeable and helpful staff with…
Knowledgeable and helpful staff with practical advice
10 janvier 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Having not received my order so i…
Having not received my order so i chased them up and was told after investigation that my order was damaged in transit and was sent back. They could not send out a replacement due to courier disagreement so i was asked would i wanted to do, i did not have an option but to request a refund
29 janvier 2026
Réponse de MP Moran
Hello Gillian,
We are sincerely sorry for the inconvenience caused,
You should not have been told what do you want to do as we are here to support and resolve any issues yourself has with your order,
We will be investigating into this situation and speaking with the necessary people so that this type of thing doesn't happen again,
If you have any further queries please feel free to contact customersupport@mpmoran.co.uk and we will help yourself with what ever yourself needs,
Charging £46.99 for a pallet delivery…
Charging £46.99 for a pallet delivery for 2 saw horses is an absolutely insane
4 février 2026
Avis spontané
Réponse de MP Moran
Hello Jack,
I am sincerely sorry you are not happy with the delivery price,
The reason this is the price for pallet courier is due to location and goods purchased, as we cannot send them via a normal courier or our internal fleet,
we do apologise for any inconvenience caused,
Great service
There was a delay but they did contact me and sorted it out as soon as they could so still worth five stars very professional well done
28 janvier 2026
Réponse de MP Moran
Hi, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Fast delivery and helpful staff
28 janvier 2026
Réponse de MP Moran
Hi Nick, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great prices
Prices varied massively on this product and MP Moran came in the best. Fast delivery too.
13 janvier 2026
Réponse de MP Moran
Hi Amin, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
I was notified well beforehand time of…
I was notified well beforehand time of arrival. On time and fence panels carried into garage as requested. The delivery gentleman cheerful and most obliging. I would recommend MPMoran to anyone
28 janvier 2026
Réponse de MP Moran
Hi Beryl, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
B/BB grade structural hardwood ply good value!
I ordered 8 sheets of hardwood plywood, which were delivered promptly.
The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I had a bit of a challenge picking the better face!
27 janvier 2026
Réponse de MP Moran
Hi Nico, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Customer service
Ben was amazing and fabulous customer service, but sadly when I had not ordered the bath legs, I rang and spoke to his colleague who was rude and said it was not his job to recommend legs for bath. I was very confused and spoke to my builder who said they was not correct. I went to your website and there were a recommended set of legs which I subsequently bought. Just awful this man was so incredibly rude to the point of shouts on the phone. As I said Ben was fabulous though
27 janvier 2026
Réponse de MP Moran
Hello,
I do apologise for any inconvenience caused,
We cannot advise what items need to be purchased to do a job this has to be recommended by your tradesman, as your tradesman will make sure your ordering the correct products, we are just the online team and we do not have the credentials nor the trades experience to be able to advise accurately but it was recommended that we can pass yourself to one of our trades counters to get the correct item selected but you did not want to do this,
I am very glad to hear you had excellent service from my colleague Ben and I have reviewed the phone call and it was never said that it was not our job, it was advised that we cannot specify what parts to order for a Job you are having done and that you'd need to speak with your Tradesman, I apologise if this wasn't explained clearly to yourself,
Again we sincerely apologise for any frustrations caused,
Many Thanks,
Luke
Good merchant - bad delivery
MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.
Given how much of a headache Yodel caused me with my purchase from MP (item with value over £500), I should deduct probably more, but I won't do it.
Hopefully they'll use more reliable companies in the future.
18 septembre 2025
Réponse de MP Moran
Hello Tom,
we do thank you for the 4 star review, we are looking into our courier service and potentially moving our couriers to a different company,
we do sincerely apologise for the delay in goods with our courier,
Réponse de MP Moran
Hi Paul, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
easy to use website
25 janvier 2026
Réponse de MP Moran
Hi Andrew, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very helpful staff
24 janvier 2026
Réponse de MP Moran
Hi Anna, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Réponse de MP Moran
Hi Charles, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Disappointed collection …
I ordered a shower tray for collection on Watford, after arriving there, the item was out of stock so I had to go to Willesden. After collecting the shower tray in Willesden the item was dirty with birds excrements and moisture, packaging was also broken and full of dust…
24 janvier 2026
Réponse de MP Moran
Thank you for taking the time to share your experience, and we’re very sorry for the inconvenience you faced.
We sincerely apologise for the stock issue at our Watford location, which required you to travel to Willesden, as well as for the condition of the shower tray on collection. This is certainly not the standard we aim to provide. Items should always be clean, properly packaged, and ready for collection, and we regret that this was not the case on this occasion.
Your feedback has been passed on to the relevant teams so we can review our stock handling and collection processes to prevent this from happening again. Please feel free to contact us directly so we can look into this further and work towards a suitable resolution.
please contact customersupport@mpmoran.co.uk
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