Mr Box Moving & Storage Avis 

DO NOT USE THIS MOVING COMPANY. Extremely unprofessional and unreliable.

I scheduled my move THREE WEEKS in advance, and they canceled on me the DAY BEFORE my scheduled move. This was a two-day, out-of-town move, and they were fully aware of my situation. I had already taken days off work and made travel arrangements specifically around this move, so canceling at the last minute put me in an incredibly difficult position.

On top of that, they were not transparent with me about the storage fees beforehand.

When they offered to reschedule, the new date did not work for me. I asked multiple times to speak directly with the owner because of how poorly the situation had been handled, but they refused to provide his contact information. After I continued asking to speak with the owner, I was told they simply would no longer do business with me.

Canceling a move the day before after it had been booked for three weeks and then refusing to properly address the situation is completely unacceptable. Based on my experience, I would not recommend trusting this company with an important move.

After scheduling a move with Mr. box moving and storage, I was told on the morning of the move, that they only accepted a Zelle payment. My bank, would not allow me to send more than $500 through Zelle to this company (the cost was 900.00 and change) After relaying this to their customer service person, I was told that we’re sorry it didn’t work out. I receive a text an hour later that day telling me their crew would arrive and I could pay them directly. It did not list any other form of payment in that text, so I believed they were still looking for a Zelle payment. I decided to hire another moving company and paid them. Mr. box moving and storage has now cost me and my wife a day of work on Monday so we can have our stuff moved tomorrow. I understand having technical difficulties at your business, but people aren’t going to wait around all day with the house completely packed up and hope that the company gets their payment methods back up online.

I only needed help moving a few large pieces, so I was worried that such a small job wouldn’t receive much attention. I was completely wrong. The crew arrived during the scheduled window, carefully wrapped my sofa, dresser, and dining table, and treated everything as if it were part of a much larger move. They also helped me get an oversized chair through a tight doorway without damaging the chair or the walls. The work was finished efficiently, the cost was exactly what had been explained, and everyone was friendly from beginning to end. I’m very pleased with the experience and would gladly call them again.

This company is running a fraud scheme. They quoted me a moving price of 335 inclusive. But when I got to my destination, they charge me 800. I talked with Rodney Thomas who was rude argumentative and kept tracking the price up. Do not use this company. I am a elderly disabled senior and this is how they treated me.

This is a fraud company. These people deserve to be in the darkest places in the hell.

They gave me a quote of 280-300 USD, did not tell me anything till they loaded my stuff and as soon as the loading was done, they asked me to do payment of more than 700 USD which is more than 2 times the quoted price.

Not only that, the guy insisted that the payment can only be done in cash and despite having my booking for 2 hours minimum, they started charging exhorbitant amount of money.

Next they tell me their manager is not in the office and the onky way I can do the payment is by Cash.

During this 10 minutes phone call with their manager, they send me an online link that asked me to pay 968 USD and said If I don't make the payment, they will take my stuff with them in the truck.

Not only that, when I asked to get my wallet from the bag that was in the truck, they blatantly refused my access to the stuff that is in the truck.

This company is running a money extorition scheme and these guys certainly needs to be behind the bar.

if you have had similar exeperiences with them, report in the consumer support/ hire an attorney.

I can not imagine how many people have been exploited by these fraudulent suckers.