muffinbreak.co.uk Avis 67

Went into the Colchester branch yesterday.
Bought a mud cake, coffee cake, two sets of tea and a veggie wrap.
The wrap was not in the least delicious. It was gooey and overdone on the outside and therefore very crispy.
However, the worst was the fact that my coffee cake was rancid and had spoiled.
It did not taste fresh but rotten and seemed to have been from a few days ago.
I complained to three members of staff.
A lady later came to me asking if I wanted it changed. Of course not, I don’t want another rancid one again.
She did admit it was made a day ago (maybe more than a day ago??) and then began to insinuate that I am lying by telling me it has not gone off, which is unacceptable!
We all know that rancid or spoiled food is harmful to one’s health.
Walking off angrily because you did not want to accept your fault is also rude and disrespectful.
You couldn’t even appreciate how calm I was or the fact that I didn’t demand a refund.
My money back would have been ideal as I obviously couldn’t consume that or the hard-shelled and gooey on the inside wrap.
Moreover, the washed teacups smelled of dried saliva therefore we had to ask for take away cups.
Nah… too much going on here that’s quite dissatisfying.
Not a place I would ever go again.!!!!

I visited the Middlesbrough site today with a friend in his motorized scooter he was refused entry by the manager and his side kick assistant what happened to discrimination he didn't seem to care so we went across to Gregs who severed us at the table with a smile that's what I called service will never attempt to go to any more of these muffin break cafes every again Greg's here we come every time from now on.

Belfast Forestside - Bought a croissant to go. The fella server didn’t make eye contact, didn’t say thank you, IMMEDIATELY turned to greet the next customer AS he reached me my food to go bag.
Completely rude!
Disappointing service.

Now reading their reviews, ya wonder how these places still run…

This is a prime example of what happens when you let the accountant loose on your breakfast. The bacon was heavily processed like you may get on an all inclusive and the sausage was tiny. All served lukewarm warm.

Breakfast at the Glasgow branch ….
Staff and premises good … breakfast awful .. dried overcooked tough toast , eggs overdone and burnt. Bacon dry and horrid …
Please can you teach your staff how to cook

Bolton. Absolute find! Food, service ,price amazing This is going to become me and my mums Saturday treat retreat. Thank you especial to the kind gentleman who served me.

Myself and my elderly mother visited the store today for a bite to eat, we ordered 2 cheese and onion toasties.
Firstly the waiter just passed them to us quite abruptly, they were not cut in
Half and no cutlery provided. The actual sandwich was disputing awful plastic square cheese and a onion relish (like Brandon Pickle) not actual onion, we both took one bite and left, absolutely rotten taste, the other visitors were quite shocked at our reaction also, we paid £10 for an extremely poorly made toastie that I would not give my dog…
Will never return , this place has definitely gone downhill!!!

Breakfast ordered for my family, food came at completely separate times. By the time my dad’s food arrived I had finished mine, which tasted stale, barely warm and unappealing to say the least. I’d never return for the breakfast by any means.

Today, I have went to the Ilford exchange, Muffin break. Staff are very friendly and helpful 🙂 specifically Meggi and Shahzeb.

went to Muffin break for brunch ordered to breakfast brunch a tea and black tea there was only about 5 customers in the place a few more people came in after we had ordered we sat waiting for the food a lot of the customers who came in after us got their food we waited for about half hour and the food arrived but it was cold and about 10 minutes later they brought the beans over and said sorry forgot about these they were left in the microwave wasn't impressed and won't be going back again.

I went to the Muffin Bar in Telford town centre where my wife and I go. We had our normal teas, and a Muffin “toffee “ I started to eat the Muffin when I released it was like rubber in the middle. I spoke to the girl in charge about it, her reply was ho it must of got cold, I’ll warm it up this is a muffin with cream on I tried to tell there something had gone wrong in the making of it. She looked at me and said do you want another one, I didn’t take her up on her offer and she just walk away. While I was drinking my tea I saw 3 people go up to the counter and complain. I’ve been using the bar for many years and never seen anybody complain before what’s going on.

What a lovely atmosphere. Spoke with the manager and gave some honest feedback, which he took gracefully and respectfully. Having an husband who is diabetic, a sugar free syrup option for coffee would be great. I don't like chocolate cake but my niece had the chocolate mud cake which was actually really soft and moist. I am an avid flat white kinda gal and the medium flat white did not have enough espresso in for the size of the cup, but it came at the perfect temperature and was still a smooth cup of coffee. Service was slow but the staff were very polite and friendly. I will definitely be back to try their new brunch menu they are launching this month.

Went for breakfast. Sausage was well over cooked eggs were raw beans were cold and so was toast. Avoid this place

Turkey bacon?

Started to really like muffin break but it appears they have stopped serving pork products in their breakfast bagel, and serve turkey bacon in its place. It's vile, I have stopped going.

My family and I have been using Muffin Break for well over 20 years and in our opinion Cannot be outdone in quality service or price. They are the best.

I like this store the staff are friendly and polite and I never seen a staff member frown and the food and cake options available look delicious unfortunately I discovered that the red velvet cake is always extremely dry and too cold to enjoy completely and though the coffee is a little strong (the standard shots they provide) I'm sure with time they'll improve after all you can't improve if no one tells you how.

I ordered from the one in Ilford, it was the first time and the last. Disgusting.

these muffins are really disappointing. I tried thr blueberry and the cinnamon. it was not a muffin it was raw dough. I had to spit it out because it was not worth chewing any longer. it wouldn't break down. I wouldn't even give the leftovers to the dog , I don't want it to die. these went straight into the bin.
also flavour was severely lacking. very bland and meh.

do not recommend

Don’t waste your money here if you want to eat. Ordered a Pulled Pork Yorkshire Pudding wrap and a Blueberry Muffin. Wrap was sloppy, had little pork and way too much sweet sauce. Muffin DRY as a bone. Coffee and service OK

Overpriced. Unbelievable that they charge 60p extra for alternative milk when other well established chains do not. Think muffin break need to get with the times. Service was also poor, very rude staff. Won't be returning, would rather go to Costa or Nero anyday.