I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Th... Voir plus
L'entreprise a répondu
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I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, t... Voir plus
L'entreprise a répondu
Quick response to my questions. Helped me reorder a ring the next day after reaching out. Polite and helpful.
I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had... Voir plus
L'entreprise a répondu
Les gens ont aussi consulté
The quality is good
The quality is good - better than most anime merch out there. Even came in a sleek little box
13 avril 2025
Avis spontané
Réponse de Mugensense
Hey Levi,
Thank you for your review! We’re glad to hear that you’re happy with the quality and packaging of your ring.
We always aim to deliver products that stand out from typical anime merch, so it’s great to know it met your expectations. We truly appreciate your support!
Best regards,
MugenSense Support
Pendant is nice
Pendant is nice, chain's solid, had it for a month now with no issues.
7 avril 2025
Avis spontané
Réponse de Mugensense
Hey Lila,
Thank you for your review! We’re glad to hear you’re happy with the pendant and that the chain has been holding up well.
It’s great to know everything is performing well even after a month of wear—that’s exactly what we aim for. We truly appreciate your support and hope you continue to enjoy it!
Best regards,
MugenSense Support
The ring is stunnin
The ring is stunnin, though there was a slight delay in delivery. once i contacted customer service, they were quick to resolve it.
19 janvier 2025
Avis spontané
Réponse de Mugensense
Hey Gabriel,
Thank you so much for your review! We’re really glad to hear that you find the ring stunning ✨
We do apologize for the slight delay in delivery, but we’re happy our team was able to respond quickly and get things resolved for you. Your patience and support mean a lot to us.
Kind Reagrds,
MugenSense Support.
Was hesitant at first as i couldn't…
Was hesitant at first as i couldn't find many reviews online but order came and it was matched the website.
3 janvier 2025
Avis spontané
Réponse de Mugensense
Hey Jake,
Thank you for giving us a chance—we really appreciate it!
We completely understand the hesitation, and we’re glad to hear that your order arrived and matched what you saw on our website. That’s exactly the experience we aim to deliver.
Thank you for your trust and support—we hope you continue to enjoy your ring!
Kind Reagrds,
MugenSense Support.
The pendant is a good quality piece
The pendant is a good quality piece. A LITTLE smaller than I thought, but it still looks great. The customer service was top-notch in helping me get the right one!
26 décembre 2024
Avis spontané
Réponse de Mugensense
Hey Aron,
Thank you so much for your kind words and for taking the time to share your experience!
We truly appreciate your feedback and are happy to hear you’re pleased with the quality of the pendant. Your support means a lot to us, and we’re especially glad our customer service team could assist you along the way.
Thanks again for choosing us—we’re grateful to have you with us!
Kind Reagrds,
MugenSense Support.
Love my new ring
Love my new ring! The design is gorgeous, and it fits perfectly. Shipping was a little slow, but customer service helped track it down. Very happy overall!
19 décembre 2024
Avis spontané
Réponse de Mugensense
Hey Logan,
Thank you so much for your kind review!
We’re thrilled to hear you love your new ring and that the design and fit were just right for you—that means everything to us. We also truly appreciate your patience with the shipping delay, and we’re glad our customer service team could help get things sorted for you.
Thanks again for your support—we’re so happy you’re enjoying your ring!
Kind Regards,
MugenSense Support.
I was scared to use the website because…
I was scared to use the website because of the reviews. Put in an order for a ring on june 14th it arrived to Germany by the 28th. The ring is great quality exactly like the photos and description!! I got a tracking number for the package so we could see when to expect it approximately. The company gives a first time 25 percent off which basically covered my shipping. I had to pay about 18€ in customs fees/tax for Germany which is obviously not included in the price. Hopefully this is a useful review and I am 100% satisfied!
29 juin 2024
Avis spontané
Réponse de Mugensense
Hey Barbara,
Thank you so much for taking the time to share such a detailed review—we truly appreciate it!
We completely understand your initial hesitation, so it means a lot to hear that your experience turned out to be a positive one. We're glad your ring arrived safely and that the quality matched your expectations and our product photos.
Kind Regards,
MugenSense Support.
Order scam + Fraudulent reviews
Ordered a ring in April. Never arrived. Contacted customer support but never answered. Scammed.
Trustpilot "verified" reviews look fake and sound like robot answers. All reviews are coming from Italy in a short period of time. Text indicates orders from US but review location says Italy? FISHY
I am now in the process of a chargeback.
9 avril 2024
Avis spontané
Réponse de Mugensense
Hey,
Hi, we’re really sorry to hear about your experience — this is absolutely not the kind of service we aim to provide.
We take situations like this very seriously, and we’d really like the chance to make it right. It’s possible your message didn’t reach us or was missed, but that’s on us to fix. Please reach out to us again at our support email with your order details, or share them here, and we’ll prioritize your case immediately.
Kind Regards,
MugenSense Support.
Got the Berserk ring.
Got the Berserk ring - the red was a bit brighter than expected but overall super happy with it
24 mars 2024
Réponse de Mugensense
Hey Lindsay,
Thank you so much for your feedback!
We’re really glad to hear you’re happy with your Berserk ring overall! We appreciate you pointing out the color as well—lighting and finishes can sometimes make the red appear a bit brighter, but your input helps us improve how we present our products.
Thanks again for your support, and we hope you keep enjoying your ring!
Kind Regards,
MugenSense Support.
Got my anime ring from MugenSense.
Got my anime ring from MugenSense, super happy with it
24 mars 2024
Réponse de Mugensense
Hey Chris,
Thank you so much for your support—we really appreciate it!
We’re thrilled to hear you’re super happy with your anime ring from MugenSense. It means a lot to us! Enjoy wearing it, and thanks again for being part of the MugenSense community!
Kind Regards,
MugenSense Support.
I was initially hesitant about buying
I was initially hesitant about buying jewelry online, but MugenSense customer support was pretty friendly. Shipping was fash (few days in USA)
22 mars 2024
Réponse de Mugensense
Hey Louis,
Thank you so much for sharing your experience, We really appreciate it!
We completely understand the hesitation when buying jewelry online, so it’s great to hear our customer support team helped make you feel more comfortable. We’re also glad your order arrived quickly!
Thanks again for your support, and we hope you enjoy your piece!
Kind Regards,
MugenSense Support.
Their titanium anime ring not only…
Their titanium anime ring not only arrived promptly but also boasted a level of craftsmanship that truly impressed me
22 mars 2024
Réponse de Mugensense
Hey Harry,
We truly appreciate for your kind words.
We’re thrilled to hear your titanium anime ring arrived quickly and that the craftsmanship impressed you. That’s exactly the experience we aim to deliver!
Thanks again for your support, and we hope you continue to enjoy your ring!
Kind Regards,
MugenSense Support.
Got the berserk ring and was very happy…
Got the berserk ring and was very happy with it. looked like in the images.
22 mars 2024
Réponse de Mugensense
Hey Scott,
Thank you so much for your review!
We’re glad to hear you’re very happy with your Berserk ring and that it matched the images. Your support means a lot to us, and we hope you enjoy wearing it! 🔥
Kind Regards,
MugenSense Support.
My experience with MugenSense was a bit
My experience with MugenSense was a bit disappointing. The titanium ring I ordered looked great, but the shipping took longer than I anticipated. However, the customer service team was quick to respond to my inquiries, and they offered a sincere apology along with a discount on my next purchase. Appreciate the effort to make things right.
20 mars 2024
Réponse de Mugensense
Hey Terri,
Thank you for sharing your honest feedback — we really appreciate it!
We’re glad you liked the titanium ring, and we sincerely apologize for the delay in shipping. It’s great to hear that our customer service team could assist you promptly and make things right with a discount.
Your understanding means a lot, and we hope your next experience with us is flawless. Thanks again for giving us the opportunity to improve!
Kind Regards,
MugenSense Support.
I ordered an anime ring for my…
I ordered an anime ring for my girlfriend, and she absolutely loved it. The customer service team was so helpful in finding the right size
20 mars 2024
Réponse de Mugensense
Hey Penny,
Thank you so much for sharing your experience!
We’re thrilled to hear your girlfriend loved her anime ring, and we’re glad our customer service team could help you find the perfect size. Your support means a lot to us, and we hope she enjoys wearing it!
Kind Regards,
MugenSense Support.
Réponse de Mugensense
Hey Rose,
Thank you for your feedback, We really appreciate it!
We’re glad to hear you’re overall happy with your purchase. Your support means a lot to us, and we hope to make your next experience even better!
Kind Regards,
MugenSense Support.
Bel prodotto, modalità e tempi di spedizione rivedibili
Il prodotto è buono e in caso di problemi l'assistenza da supporto, in inglese. I tempi di consegna sono abbastanza lunghi come tutte le cose di importazione. Da rivedere le spese di spedizione, sicuramente alte. se si ordinano più pezzi viene applicata una spesa di spedizione per ogni prodotto. Ho comprato 4 anelli insieme e ho speso più di spedizione che del prodotto. Parliamo di anelli leggeri e piccoli arrivati in una busta da lettere.
10 août 2022
Avis spontané
Réponse de Mugensense
Hey Gianiuca,
Grazie mille per aver condiviso la tua esperienza—lo apprezziamo davvero!
Siamo felici che tu sia soddisfatto del prodotto e che il nostro supporto sia stato utile quando necessario. Ci dispiace invece per i tempi di consegna e per i costi di spedizione, soprattutto nel caso di ordini multipli—comprendiamo perfettamente la tua frustrazione.
Il tuo feedback è molto importante per noi e lo stiamo prendendo in seria considerazione per migliorare la nostra politica di spedizione e offrire un servizio più conveniente.
Grazie ancora per il tuo supporto!
Cordiali saluti,
Assistenza MugenSense.
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