The gentleman called Neil arrived on time and demonstrated the scooter to us really well.He went very clearly through unfolding ,using it,and getting it into the boot of the car. The delivery on15th... Voir plus
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Lisez les avis des autres
Everything about the whole experience was truly professional. The demonstration was very thorough and i was able to take the scooter for a complete test drive and was able to load & unload the scooter... Voir plus
I had been looking for a light weight but safe scooter for a couple of years. I like to walk my dog but, osteoporosis and spinal fractures, have reduced my walking speed to a very slow sniff speed... Voir plus
What a first class service we experienced today when our mobility scooter was delivered. Ryan and Toby were brilliant in informing us of the way to fold it down and fitting in the boot. Everything loo... Voir plus
À propos de l'entreprise
- Fournisseur d'équpement médical
- Fournisseur d'équipement pour personnes handicapées
- Fabricant de meubles
- Magasin de meubles
- Fournisseur d'équipement de mobilité
À propos de Muick Sandy
Écrit par l'entreprise
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Coordonnées de contact
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, Royaume-Uni
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Scooter started making whiny noises two…
Scooter started making whiny noises two weeks after the guarantee ran out. They wanted £550 to come have a look at it. This is well over the top. Hence just one star.'
Buy local; that would be my advice. That would be my advice.
Aoran and Jack very helpful and…
Aoran and Jack very helpful and explained every thing again for us
He turned up on time and did an…
He turned up on time and did an effective repair. He was courteous and friendly. All together a good experience.
Stott scooter delivery
Happy overall with the company great service the f1 carbon scooter I got is great because it is light and easy to get into my car for day trips the drivers jack and Aaron were great turned up on time went through how to fold it and unfold it thank you
Its the fact that the scooter is nice…
Its the fact that the scooter is nice and light which makes it easier for me and its a nice scooter my wifes old scooter is very heavy so thank you.
Salesman was great very patient…
Salesman was great very patient telephone conversation were very clear and easy to understand can't
It helps people to get around with out any help from other people
The experance i had was every good and the demo was easy to understandand both people the one person who give the demo was very polite and so was the delivery driver who fetched it i would give them a rating of 10 if i ould
All the staff where very professional…
All the staff where very professional and friendly.
The guy turned up at the agreed time
The guy turned up at the agreed time. Unfortunately my husband was ill so he showed me, wife Ann all the things Dennis would have done. He was well spoken, polite, friendly , professional and patient, and he went through everything, some parts more than once. I was very happy with his performance. Thank you.
The gentleman called Neil arrived on…
The gentleman called Neil arrived on time and demonstrated the scooter to us really well.He went very clearly through unfolding ,using it,and getting it into the boot of the car.
The delivery on15th April was arranged around a time 08to suit us,and the two people who came were very helpfull and polite going thro using the scooter again.
Ryan and toby were realy polite…
Ryan and toby were realy polite pleasant and kind setting up my new chair
Very friendly demonstrators, easy demonstration to show how to use the scooter.
Very helpful, very professional, very friendly
Hayes chair delivery
Happy with the company good service happy with the rep when he came to see me and showed me the options for the chairs the delivery went well the drivers jack and Aaron turned up were very helpful hoovered up under my old chair my new chair is great because it was custom made to my size and having the high leg lift will help me and look forward to sitting in it and looking out of my view i have over the river Mersey thank you
The delivery staff
The delivery staff were polite and friendly. They gave a full explanation of the product and how to use it.
Everything about the whole experience…
Everything about the whole experience was truly professional. The demonstration was very thorough and i was able to take the scooter for a complete test drive and was able to load & unload the scooter without any problems at all. We were impressed by all aspects of the demonstration so ably carried out by ALAN. So genuine and informative, WELL DONE!
Johnston chair
Happy overall with the service the rep did a great job going through the products and the delivery guys jack and Aaron turned up on time were well presented and smart very friendly and professional showing us the chair controls and take of the old one away thank you
Every person that we came into contact…
Every person that we came into contact with either by phone or in person was polite, friendly and very professional.
We were kept informed along the process.
The demonstration visit was excellent…
The demonstration visit was excellent as was the delivery. Everyone was very helpful and explained everything very clearly.
Feeling rather let down by Muick Sandy
Feeling rather let down by Muick Sandy. We recently made the decision to invest a large portion of savings on a scooter for my father who had mobility issues. Unfortunately a month after he took delivery of his scooter he unexpectedly passed away. It had been used twice in the 4 weeks he had it. I reached out to ask if the scooter could be taken back and partially refunded as a gesture of goodwill only to have the standard response that as it was after the 14 day cooling off period there was nothing that could be done. I would understand if it had been used on a daily basis or had been a couple of months but it’s basically been round a supermarket and a cafe once.

Réponse : Muick Sandy
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