My Auto Shop Avis 

742
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kent My auto shop auckland completed a pre inspection for me yesterday 30/7/26 He was through and completed to satisfaction He was on time and sent the report through to me straight away. highly r... Voir plus

Noté 5 sur 5 étoiles

Had booked a comprehensive service, Jack was allocated worker for it, have had Jack come round couple times for another job and his work ethic is professional, prompt w response and his explanation wa... Voir plus

Noté 5 sur 5 étoiles

Booked rear brake pads and discs rotor replacement for this Wednesday just gone but was bumped down to today. Thankfully they did let me know yesterday via phone call. Recieved email and text about th... Voir plus

Noté 1 sur 5 étoiles

Very poor service. Booked for a "Diagnostic" check on vehicle. No mechanical fix required, simply wanting to know what issues identified via Diagnostic test. Received reply following day stating they... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Mécanicien

Écrit par l'entreprise

My Auto Shop thinks about car maintenance differently. We provide a trusted and convenient way to keep your car running smoothly, without all the hassle and confusion.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

742 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(742)

12 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you for great service

Booking was carried out in a fast and efficient manner. Our report was thorough and very useful. It was easy to book due to your booking system being linked to Trade Me - it made for a hassle free experience.

15 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Easy and smooth service

Was very easy to book online. Communication was great even communicating with the car yard to advise them of the inspection prior to me calling. Report is awesome and easy to read.

15 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Auto Shop the best

I wanted to take a moment to write a huge "Thank-you" for all the times My Auto Shop has demonstrated it's willingness to do things the "right way", and in a manner that keeps the consideration of the customer in mind. My Auto Shop has done a number of repairs on my 1993 Ford Econo Camper van Mecahnic called ST from My Auto Shop diagnosed the issues quickly, and repaired the Campervan in 2 hours everytime. This, frankly, is a high level of service that I have seen ST performed time after time. However, he went a step further in the past encountering a wiring issue that was causing the van to die after re-ignition. His diagnostics was spot on and fixed all within an hour. He explained every step taken to me. This week he sorted my back brakes on the van quickly. It is a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. Well Done Auto Shop. You are the best.

12 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I wanted to buy a vehicle but It was…

I wanted to buy a vehicle but It was 500km away from me ,they made the whole process nice and easy .The report was very detailed and helpful. It was good to have that piece of mind before buying the vehicle too ,thankyou guys for your service 😀

12 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with!!

Great company to deal with!!! Rang in gave me availability stuck to it even called again to say they have earlier time which was better for me. Technician was so polite and communicated with me about the car his name is Prasheel thank you so much.
I would call these guys again 🙂

11 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Professional

It was a great experience watching & seeing how things are done professionally. It may be pricey but I reckon its worth it because everything gets check thoroughly & I would definitely recommend.

11 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great communication pre visit
Polite and friendly. Patient and knowledgeable with our questions. Happy for us to be involved.
Prompt with sending report.
Great experience. Thank you

10 janvier 2023
Avis spontané
Noté 3 sur 5 étoiles

My mechanic turned up on time

My mechanic turned up on time, carried out the job however it only took around 40mins for the job to be completed when i was charged 1.5hrs labour as on the quotation? No mention of this or refund of time not spent working on the car.
I was refunded the amount not worked, however do i need to follow this up for future jobs or do I assume that a refund would ne arranged automatically?

11 janvier 2023
Avis spontané
Logo de My Auto Shop

Réponse de My Auto Shop

Hi Dazzer, thanks for your feedback. That's great news! Our team did refund you for 30 minutes of labour within 4 hours. If you need anything else please don't hesitate to reach out.

Thanks,
Paul

Noté 5 sur 5 étoiles

Superb Service!

Very efficient and friendly, from the moment of booking online, to phone communications to the actual delivery of service from Escobar .
Will recommend to friends and family.
Thank you 😌

10 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

It’s rare that I give 5 stars

It’s rare that I give 5 stars, but I believe they are warranted. Every part of the process of booking was simple and quick, I actually couldn’t believe how easy it was to book a mechanic. On the day my van was booked in, we had a severe weather warning and I was alerted by the company that if the situation was dangerous, the mechanic would come on the first available date after this.. (if I had a garage/covered space to work in, the mechanic would have come no problems) The weather was grim, really windy and wet and I felt it would not take place that day, but just before the agreed time, I get a call saying the mechanic is on his way!! San was the mechanic and he was absolutely fantastic! Efficient, knowledgeable, thorough and willing to work under a gazebo which he tied down with water barrels so it wouldn’t blow away!! He did the job cleanly, quickly and within the estimated time frame. He gave me relevant tips on how to counteract any problems related to the issue (he replaced an alternator in a big Nisan Elgrande on a driveway in a blustery and wet day) as he was concerned about my battery (I was having this replaced later so he wanted to make sure it would last without failing if possible until then) I cannot, and I mean this sincerely, find any fault at all with any part of the process from booking to fix …. I will use this service again and will recommend it heartily to others
Thankyou SO much to San and the auto repairs!!!!

9 janvier 2023
Avis spontané
Noté 2 sur 5 étoiles

This is purely a review of the booking…

This is purely a review of the booking experience, not the work done.
I have rated it 2 stars as this was not an easy or smooth experience. To begin with the date chosen was fully booked, rather than saying so, it 'booked' for this date but defaulted on their system to the day before, when they were not actually working. This is over the xmas period so there is no one to contact before they open on Monday, the day it is booked for. They returned an email on the Monday to say it wasn't going to be happening today and explain about the overbooking. They offered to rebook on the next day. At this point the person who owned the car had rung them directly to find out what was happening and rebook a time. I asked Autoshop to email me a confirmation of this time. It was not the same as what the owner had told me they had asked for. It appears they did actually turn up at the time the owner had asked to be booked for, so that was good, however this was an unknown until they turned up. All in all, booking was a shambles, but it did happen.

9 janvier 2023
Avis spontané

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