As a regular customer I came in with a tyre pressure problem. The staff member I saw was very helpful and looked at the issue straight away for me. He identified the problem and was able to fix it w... Voir plus
Établissement
Changer d'établissementCorner of Kortum Drive and Ramly Drive, 4220 Burleigh Heads, QLD, AU
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Lisez les avis des autres
I have been having my car serviced at mycar Burleigh Heads QLD for over 10 years. The staff there have always looked after my car excellently and provided professional, reliable and timely advice on w... Voir plus
Wow these guys went above and beyond. They were the only mechanics on the gold coast whom were open to "have a look" on a Friday afternoon after my car broke down. Towed it to theirs and was back up a... Voir plus
Very helpful and transparent customer service. Explained everything really well and advised what needed to be done . No scare tactics that is often used when females customers know nothing about cars.... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Burleigh Heads
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Corner of Kortum Drive and Ramly Drive, 4220, Burleigh Heads, QLD, Australie
- (07) 3215 8308
4,5
Excellent
232 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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I arrived with no booking staff were…
I arrived with no booking staff were happy to help and I had my car back and running great in just half a day.
Thank you
9 décembre 2024
my car was ready on time and the staff…
my car was ready on time and the staff were very helpful.
27 novembre 2024
Coby went above and beyond to source a…
Coby went above and beyond to source a replacement tyre. Supplier promises and delays did not make it easy, but he got it done. Thank you!
21 novembre 2024
All good reason not 5 stars inflation…
All good reason not 5 stars inflation of tyres was 5lb over
8 novembre 2024
Professional service from the time I…
Professional service from the time I walked into shop to leaving an hour later with 4 new tyres.
Thanks Zac
8 novembre 2024
Very friendly and helpful staff
6 novembre 2024
Almost perfect
Able to book online and receive a drop off and pick up time, on delivery I gave my mobile number and I received notification when the service was completed earlier than quoted. Unfortunately the car was not cleaned as part of the service.
28 octobre 2024
Tire rotation …
Tire rotation was not shown in final work document. Is part of the service.
26 octobre 2024
Chaos
- Had car towed there. Called ahead. No problem. Not the first time. Always reliable.
- Bloke explained he would diagnose and call me back that afternoon.
- No call, so called him. Told me a 'likely diagnoses', unconfirmed, then hung up abruptly. No worries.
- Didn't hear from them again. So I called end of the week. Told me waiting on a bloke to come out and look at it.
- Didn't hear from them week following, so called end of following week. Same story. Ten days deep I figured we needed to look at an alternate solution to waiting for a geezer who reportedly was 'on holidays.' Bloke advised the best way forward would be for a mobile mechanic to come to the workshop to fix it.
- I organised a mobile mechanic who arrived to the workshop, diagnosed, and fixed the issue within three days.
- Had MyCar do a logbook service in the interim.
- Picked up two weeks after having towed.
- Invoice recorded a 175,000km logbook service completed. Car is at 97,000km.
- Logbook not filled out nor stamped.
- Absolutely baffling experience. I really don't care to give reviews. But literally got emailed by My Car following picking up my car asking to leave a review.
17 octobre 2024
Guys at my car Burleigh always go the…
Guys at my car Burleigh always go the extra mile. Happy with my recent work.
4 octobre 2024
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