Dushan and Mechanics from MyCar Castle Hill really were amazing today with the 2 tyres I was supposed to have fitted. First time visiting since the time when they were in old premises near Kmart T... Voir plus
Établissement
Changer d'établissementCastle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154 Castle Hill, NSW, AU
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Honest & dependable. MyCar Tyre and Auto consistently have delivered service I can trust. Significantly cheaper than Volkswagen, as well as trying to find solutions (for example when Volkswagen trie... Voir plus
Prompt attention when leaving the car and later when collection. Costs explained up-front. No surprises. Kept in contact regarding anything extra found. Friendly and helpful staff. Very clean Works... Voir plus
All work done as described. Was given a discount on the service and repairs unfortunately no one noted the discount on the invoice so when my wife came to pick up the car she payed the undiscounted pr... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Castle Hill
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Castle Towers Shopping Centre Enter off Pennant Street, opposite Les Shore Place, 2154, Castle Hill, NSW, Australie
- (02) 9212 8930
4,7
Excellent
684 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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So expensive
I was charged $180 for changing the engine air filter and cabin filter on a Mazda CX-5, while the retail price for both filters of the same brand is about $80 in total. I am confident that replacing these filters takes no more than five minutes.
How is the installation fee calculated in this case?
19 janvier 2026
Réponse de mycar Tyre & Auto - Castle Hill
Hi Farshad,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Concern Regarding Tyre Replacement Advice and Sale
I visited your store for a puncture repair and was advised that the tyre needed to be replaced. I was sold a single tyre at a cost of $269.
Before proceeding, I asked whether replacing just one tyre was acceptable. I was told that replacing two tyres is recommended, but that you only had one tyre of this type available. No alternative tyre options or solutions were offered.
Afterwards, I consulted my regular mechanic, who confirmed that both tyres should have been replaced. I also checked with multiple other suppliers and found that this tyre type is currently out of stock across the market.
Given this, it appears the single tyre may have been sold simply to clear existing stock rather than to provide appropriate advice aligned with best practice. Had I been properly informed or offered alternatives, I would not have proceeded with a single tyre replacement.
I would appreciate your response on how you intend to address this.
Invoice Number : - 60045050
Regards,
Don
15 janvier 2026
The staff are very efficient & friendly…
The staff are very efficient & friendly & remind you prior to service date on mobile also on what they find & costs involved so there is no Shock when picking up vehicle
10 janvier 2026
quick & easy
10 janvier 2026
Best Customer Service
Sam helped us out when the rego check failed due to needing new tires. New tires were replaced quickly saving me a revisit.
16 janvier 2026
Good service ad helpful staff
9 janvier 2026
Pink slip and tyre alignment
Vehicle checking, customer relationship and suggestions were very good.
10 janvier 2026
The service was good
The service was good. However, the pricing of the additional “suggested” items seemed quite high.
9 janvier 2026
Friendly and helpful
Friendly and helpful. The team are obliging and explain everything in detail. I was pressed for time and the team worked efficiently to ensure my car was ready as early as possible, for which I am grateful.
8 janvier 2026
It was great
It was great
The reception person was very nice & caring
Got the service done on the estimate time
Thx
6 janvier 2026
Quick turn around even though it was a…
Quick turn around even though it was a very busy Christmas season. Had my car tyres rotated and balanced.
23 décembre 2025
Great advice and friendly service
Great advice and friendly service. Quick turn around and kept me updated. Definately recommend.
22 décembre 2025
Local helpful friendly great fast…
Local helpful friendly great fast service
Highly recommend to anyone for a satisfying service.
22 décembre 2025
Car is driving better than it has ever…
Car is driving better than it has ever before!
19 décembre 2025
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