Mycar replaced my battery a couple of months ago and the other day it went flat, thinking maybe it's faulty and took it back to Victoria Point where I bought it, and was advised that it was my altern... Voir plus
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Lisez les avis des autres
I can’t thank the guys here enough for the amount of effort that they went through to ensure my car was fixed on the same day. Jordan and his Co-workers went above and beyond to find a particular piec... Voir plus
Scott helped us put yesterday putting our new number plates on the car because we couldn't get the old ones off. He refused to take our money!! What a legend! Old fashioned, wonderful service with a s... Voir plus
Brad and the team, have been extremely helpful, and listen to any concerns i have regarding the car. They spend the time to explain what's going on and the best possible way to fix issues. Defini... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Cleveland
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Shore Street West, 4163, Cleveland, Queensland, Australie
- 07 3215 8356
4,8
Excellent
150 avis
Demande des avis aux clients
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Comment cette entreprise utilise Trustpilot
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Great service and helpful staff
The staff at Cleveland was very helpful and responded to our request urgently.
Great service.
11 mai 2025
Amazing first experience
The service I received this morning for a punched tire was highly professional and I could be seen straight away on a Saturday morning, I was so grateful. From now on I’ll be going to my new tyre place which will be ‘my car’.
10 mai 2025
Avis spontané
Great service and communication
Great service and communication! Isaac really helped me out and did a great job!
27 avril 2025
Top Team
The team were spot on with their quotes and the work was completed on time. Good communication and they helped with decision making
3 avril 2025
Very prompt service
24 mars 2025
Service time
Quick drop off, great service, happy, polite, helpful.
Going back there to get my tires done.
17 mars 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
No nbn so unable to complete log book…
No nbn so unable to complete log book service, have to take car back on another day for work to be completed, also had to pay cash with no receipt for the work/money
17 mars 2025
Réponse de mycar Tyre & Auto - Cleveland
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I was quoted one price when booking…
I was quoted one price when booking however when I picked up my car the price was over $200.00 more with no additional work performed. $509.00 for a minor service on a Mazda CX3 with no issues or additional parts used except for a cabin filter is very expensive compared to competitors. When I questioned the price I felt lied to as the worker stumbled with why the price was what it was. I will not be returning.
12 février 2025
Réponse de mycar Tyre & Auto - Cleveland
Hi Elizabeth,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Orsum all around
After being given a great price, I was told I'd have an hour and a half to wait for the job to be completed. I drove away after just 45 minutes!! Now that'z service.
20 février 2025
Very friendly and understanding staff
Very friendly and understanding staff. I brought my car in for a service and I had some concerns about the car. The staff were knowledgeable and understanding, made the whole process painless.
30 janvier 2025
Great staff
Jordan made the whole experience wonderful and went out of his way to follow up with me. I found myself in a tricky situation with my car playing up but he couldn’t be more helpful and got it sorted. Thank you Jordan :)
17 janvier 2025
The Best Service for an Awkward Car!
I can’t thank the guys here enough for the amount of effort that they went through to ensure my car was fixed on the same day. Jordan and his Co-workers went above and beyond to find a particular piece needed to remove the tyres from my VW Polo - they went as far as ordering a new kit from Brisbane which was hand delivered to the work shop in Cleveland to ensure that my car was fixed and ready to go on the same day! A truly fantastic experience. I will most definitely be using their services from here on in. THANK YOU!
15 janvier 2025
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