mycar Tyre & Auto - Delacombe Avis 

389
TrustScore 5 sur 5

4,8

Delacombe Town Centre, 315 Glenelg Highway, 3351 Smythes Creek, VIC, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Staff were super friendly, super punctual, and didn't make me feel dumb for not knowing a lick about cars. Fixed up what needed fixing, and explained what still needed doing, gave a timeline of when... Voir plus

Noté 5 sur 5 étoiles

I had a puncture in a tyre and took it to Mycar Delacombe for repair. The tyre was repaired and replaced on my car within the time frame I requested.

Noté 3 sur 5 étoiles

Done auto service and all tyre change including wheel alignment. Notified the store about non closing the engine oil cap after reaching home. I drove back and rechecked with them. Also I noticed a ri... Voir plus

Noté 5 sur 5 étoiles

I had my car in for a service and a couple new tyres. I really like the online booking service and how you pay when booking. You know exactly how much, so no surprises at pickup. The guys were... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Delacombe

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Delacombe Town Centre, 315 Glenelg Highway, 3351, Smythes Creek, VIC, Australie

  • (03) 8585 7173

4,8

Excellent

TrustScore 5 sur 5

389 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(389)

32 285 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delacombe MyCar are the best!

Delacombe My Car are friendly, efficient and affordable. They have always looked after myself and my car.. Wouldn’t want to go anywhere else. I’m very grateful I found them (plus the free road side assist is a bonus) 😁

4 décembre 2024
Noté 5 sur 5 étoiles

Very Highly Recommend DTC My Car🤗Two Very Happy Customers

I got my tyres 18months ago, Jack and the team at My Car DTC were very friendly helpful and knowledgeable, explaining all the extra ongoing benefits.
So we Returned for my husbands Subaru tyres, Jack especially went over and above to get the best tyres at the best price for our car. Really appreciate his efforts.
Two Very Happy customers will spread the word to all our friends and family.

29 novembre 2024
Noté 3 sur 5 étoiles

No courtesy call

Customer service wasn’t at par with the previous years I’ve been taking my car in this branch for service. No courtesy call when it was finished, leaving us in wonder when it is ready. Couldn’t contact the CS neither to atleast find out for ourselves. As My car doesn’t have the pick up /drop off of clients we had to walk in the heat to get the car later in the pm guessing it might have been ready by then. Explanation of parts to be repaired is very rushed.surely, they can be considerate than this

29 novembre 2024
Logo de mycar Tyre & Auto - Delacombe

Réponse de mycar Tyre & Auto - Delacombe

Hi Melany​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

I was charged $240.00 to replace a…

I was charged $240.00 to replace a broken window. An hour and fifty minutes labour I was charged. That is over a $120.00 an hour. Come on, I get my car, my wife’s car and the mother in laws car all serviced by you at DTC. Not no more, you have lost our regular customers..

25 novembre 2024
Logo de mycar Tyre & Auto - Delacombe

Réponse de mycar Tyre & Auto - Delacombe

Hi Dean​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service, took the time to listen, gave knowledgeable advice and the car was ready at the agreed time.

13 novembre 2024
Noté 1 sur 5 étoiles

Not impressed

Made a booking for 2 new tyres and a wheel alignment. Was told it would take 30 to 45 minutes. Ended up taking 90 minutes. Quite inconvenient.

11 novembre 2024
Logo de mycar Tyre & Auto - Delacombe

Réponse de mycar Tyre & Auto - Delacombe

Hi James​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

The person I spoke with was informative…

The person I spoke with was informative about what needed to be done and the price. Call was provided with an update on further items that would require addressing. Car was available to be picked up prior to agreed time and the bonus of 12 months roadside assistance is great. Can’t speak highly enough of the person who I spoke with initially and who served me on the day.

6 novembre 2024
Noté 4 sur 5 étoiles

Very efficient

Initially I was concerned as the tyres for my car had not arrived in time for my booking, however this was quickly and efficiently rectified and all four tyres were fitted in good time. I would certainly use mycar again and am happy to recommend.

29 octobre 2024

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