mycar Tyre & Auto - South Melbourne Avis 

Knowledgeable and experienced staff always ready to help, even with small things like changing a blown headlamp!

I had a good experience having to replace a damaged tyre. Good service at front desk. Received updates and quotes.
They match prices too
Thank you

Top quality and service

Reasonable price for basic service although I didn't like being advised I should change air filter (from memory) when not required it only required to be cleaned when I enquired further.

The team got my car in immediately and we’re very quick to finish the job. Also really friendly

A FEW DAYS AFTER HAVING A SERVICE WITH MY CAR THE CAR OVERHEATED. THEY TOLD ME IT WAS A $22,000 PROBLEM TO FIX I WILL BE TAKING THIS FURTHER. NO COMPASSION AT ALL FOR MY SITUATION AND LOSS

Needed a new tail light cluster. Very impressed with staff who shopped around to find the best price.

Needed the valve on a tyre replaced - which was done professionally and quickly

Fast. Efficient. Friendly and well priced

Thank you for replacing the tyres, filters and sway bar link as required.

However, upon collecting my vehicle, I found the blower motor was not working—an issue that was not present beforehand. When I raised this, the staff member said it "could happen" but offered no immediate assistance. He also declined to quote the repair, stating his system was shut down, and did not follow up as promised.

This experience falls short of standard customer service expectations, particularly in communication, responsiveness, and follow-up.

I would appreciate a response regarding the blower motor and clarification on next steps.

Kind regards, Mario

Easy to book, good communication on day, well priced service

Quick Efficient polite service and attention , Clean workshop area

I called to book a service and a service was booked. After my service I asked them to fill my log book but they said no because I did not get a log book service. I understand that, but you should have told me when I made the call to book for a service and let me know that there are two types of service and what service you need. You can't just assume what I need and book something. Now I spent $1600 for my service with no entry in my log book.

Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and helped us immensely. They also fixed our key battery. They went above and beyond. We would very highly recommend MyCar South Melbourne.

fast and effective service from the new(ish) manager

I rang on the morning and ask to be fit in. Not only did they fit me in they fixed my brakes, light and tyres quickly and properly. Easy to deal with and excellent service all around.

Very pleasant staff and they got my service done very quickly (in one hour); although, the service was an initial 3,500 km check-up.

Great customer service everyone is always really helpful