Communication was good Informed I needed new battery , I declined as seemed over priced, went to another supplier but turned out to be about same price. Tick for being competitive Sent invoice fo... Voir plus
Établissement
Changer d'établissement248 Sturt Street, Corner of, 3006 South Melbourne, VIC, AU
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Lisez les avis des autres
Our experience was phenomenal, efficient, honest and friendly. We needed to replace one Tyre, but we were not sure if we needed more. They could easily have oversold to us, but were very honest and... Voir plus
Have my wheel repair last week due to a punctured, and after using for a week, the condition is good. Also, I have 2 phone services (I presume they are from head office, Clayton) first asking the pric... Voir plus
It was a really good experience, all the staff were fantastic, respectful, & very clear about what needed to be fixed. The workshop was clean & well set out, the fact that cars were stored undercover... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - South Melbourne
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
248 Sturt Street, Corner of, 3006, South Melbourne, VIC, Australie
- (03) 8585 7166
4,2
Bien
307 avis
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Would have given 5 start except...
Would have given 5 stars except...
Told them I wanted BYD firmware upgraded on online booking form.
Reminded them when car was brought in.
Was told it was done on car service completion.
Get home and its not been upgraded.
30 avril 2025
I had a puncture repair completed.
I had a puncture repair completed.
Was quoted over the phone that it would be able to be done at a an 11am booking time and would take approximately 1 hour (ready by midday)
Arrived onsite approx 10:50 to be advised that multiple vehicles were in front and that it wouldn’t be completed and ready for collection until 1:45pm.
Person onsite was apologetic but indicated time communicated were poor.
The puncture repair failed and the tyre went flat that afternoon causing me to need to change the tyre.
20 avril 2025
Another good experience with mycar
- Good customer service with the initial phone enquiry
- Prompt booking
- Managed expectations around the time taken to complete the work
- Provided updates by text
- Courteous staff
23 avril 2025
Recommend
Honest with the service. Great price I feel I wasn’t taken advantage of as a female
All done in 1/2 a day
16 avril 2025
Nathan just did my tyres at my home in…
Nathan just did my tyres at my home in Minchinbury NSW he was amazing
23 avril 2025
Avis spontané
Excellent service and product
Dropped the car off at the appointed time. It was ready to pick up exactly when promised. The tyres themselves (Kuhmo) have significantly reduced road noise and are performing as hoped. Great price as well as the tyres were part of a 20% off promotion.
17 avril 2025
Great service and pretty efficient and…
Great service and pretty efficient and helpful.
15 avril 2025
Seamless start to finish
Ease of appointment, simple communication and straightforward process from start to finish. Saved me likely thousands than going to the manufacturer service centre.
15 avril 2025
Great professionalism
Great professionalism ; fast and efficient service for what I needed.
Premises were clean and neat!
7 avril 2025
The whole experience was great!
3 avril 2025
I would like to acknowledge you and…
I would like to acknowledge you and your business for your outstanding dedication to customer service....It is nice to know that mycar Tyre & Auto South Melbourne, with its professionalism and dedication to their customers.
2 avril 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Fitted an incorrect part to the wiper…
Fitted an incorrect part to the wiper system and probably wasn’t required.
Will need to go back and I am concerned I will need to pay further costs to obtain the correct parts that should have been fitted.
19 mars 2025
Réponse de mycar Tyre & Auto - South Melbourne
Hi PD,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly service and competitive quote ☺️
21 mars 2025
Having traveled 3 1/2 for service due…
Having traveled 3 1/2 for service due to nearer centres not ‘tooled up’ yet was pleased was in and out in just over 2 hours
20 mars 2025
Been going to my car South Melbourne…
Been going to my car South Melbourne for several years. Always on time with great service and very competive prices.Never any issue with recommended tyres , any issue with vehicle always pointed out.
7 mars 2025
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