mycar Tyre & Auto - Townsville Avis 

As always, MyCar (Aitkenvale) were friendly, helpful and outstanding value for money. They fitted our vehicle in at short notice.

Jack went out of his way to get the part I needed and get back on the road asap. Thanks so much!

Great service and price friendly and helpful.

My care was ready earlier than expected. And they called me to ask if I wanted a couple of small items to be fixed as well.
Staff we very friendly and professional.

Good service

Great customer service, fitted me in even though they were busy

Very Friendly, helpful customer service. They really waited for me to arrive when my Taxi failed to show up for transport to pick the car at the end of the day. Really appreciate the staff.

Easy to organise the work we needed done and a clear an transparent list of the jobs that needed to get done with cost breakdowns.

The were fast efficient and had the quote done and easy to understand and the amount clear

I went in for a service, got a 3k quote of things needing to be done.
Then they said today I absolutely needed my front brake pads and rotors changed and it was going to cost $562.
Oh and they also wanted to charge me $89 for a wheel alignment which I did with them two months ago. So did they not do it that time or were they trying to get more money out of me?
This was a major red flag so I took my car and got out a mobile brake specialist.

The specialist changed the brake pads and just machined the rotors for $260, saving me $300. He also picked up on the fact that my brake pedal was going all the way to the floor on his test drive. The brake master cylinder needed replacing.

Apparently at MyCar they do a test drive but that wasn’t picked up?? A very big safety issue!

Will not be going back to MyCar and will be taking that quote to a reputable mechanic to see how much is actually needing to be done and how much it will cost.

Good friendly, constructive service and a far better price than the dealership.

Immediate and very thorough assistance after my car broke down. Very friendly and courteous counter service. MyCar is definitely my mechanic of choice.

The manager is great to deal with. Good and prompt service.

I had a very expensive service done, next day found wiper container leaking. I rang and was told yes, they saw that I forgot to tell you when you picked up the car. I would like to know why wasn’t I called so they could replace it seeing they had the car there. No! He told me he would send me a quote. A week later I still don’t have it. I really am angry as I have been going there for quite a few years now.

Very happy with the service I received.

Service and honesty of staff

Quick easy service , the staff are efficient , honest and realistic with what needs to be done at an excellent price point . Great value for service !

Fixed my blown tyre on the spot. All the lifts were full and I had no appointment but they got the job done manually. Amazing service.

Promo service

Friendly, fast, well priced, helpful. I won't be going anywhere else now that I have been to My Car. Very happy