mycar Tyre & Auto - Townsville Avis 

403
TrustScore 4.5 sur 5

4,6

Kmart Plaza Corner of Nathan Street and Raynor Street, 4814 townsville, QLD, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick

Noté 5 sur 5 étoiles

Really impressed with these guys.. Josh was super helpful despite me not having an appointment .. He pretty much had my car issue fixed on the spot.. Impressive considering how busy they we... Voir plus

Noté 5 sur 5 étoiles

Log book service, tyres rotated & balanced, wipers replaced. Manager Josh was unwell, before he left he accommodated my tight schedule with an earlier collection time - Thank you Josh! Collected fro... Voir plus

Noté 5 sur 5 étoiles

The service staff were very friendly and listened to my concerns, then followed up and reassured me everything was great after the service and wheel alignment. They didn't treat me like the proverbia... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Townsville

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Kmart Plaza Corner of Nathan Street and Raynor Street, 4814, townsville, QLD, Australie

  • (07) 4848 7510

4,6

Excellent

TrustScore 4.5 sur 5

403 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(403)

29 280 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Cheap but delayed.

Got my tyres on black friday sale so really good price. I was told when I took car in it would be delayed an hour, but then had to wait another hour on top of that for an initial 1.5hr booking.
Reception guy was friendly and apologetic.
Lucky I had nothing else on that day.

20 janvier 2025
Noté 5 sur 5 étoiles

Fast turn around

Fast turn around, helped with some extras at no charge, friendly and easy to chat with manager.

15 janvier 2025
Noté 5 sur 5 étoiles

Outstanding Service when i needed it most! Thanks Jack

I recently had the pleasure of experiencing outstanding service.and I feel compelled to share my positive experience. During a particularly challenging time in my life, I found myself in urgent need of new tyres for my car, as the ones on the back were unsafe. Funds are tight , and I was feeling overwhelmed.
Jack, who assisted me,went above and beyond in every way possible. He not only sourced the best deal for me but also managed to fit me in at the last minute, which I truly appreciated. His dedication to helping me during this tough time made a significant difference,and I cant thank him enough for his kindness and professionalism.
This wasn't my first visit to my car and I’ve consistently received exceptional service each time.Nothing seems to he a hassle for Jack and the team, which is a rare find these days. I want to express my gratitude for the excellent care I received and encourage others to seek out this fantastic service. Thank you, Jack, for making a difficult situation much more manageable.

9 janvier 2025
Noté 5 sur 5 étoiles

confidence in mycar

I was very impressed by Pejay's customer service at Townsville mycar. As a young woman, I am usually very hesitant about taking my car to a new place but he made me feel very secure and confident that they would take care of me.

2 janvier 2025
Noté 5 sur 5 étoiles

Great customer service

Great customer service
I was greeted warmly when i walked in
when i picked up my car i was advised of things that occurred and found during servicing of the car.
i felt like i was an important customer

14 décembre 2024
Noté 1 sur 5 étoiles

Bad experience

The car didn't fit the day of our appointment, even If we came few days before to ask.
I'm still waiting to be refunded...

6 décembre 2024
Logo de mycar Tyre & Auto - Townsville

Réponse de mycar Tyre & Auto - Townsville

Hi Marilou​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Not happy

Didn't know if they did not know if my car was taken for a test drive.

29 novembre 2024
Logo de mycar Tyre & Auto - Townsville

Réponse de mycar Tyre & Auto - Townsville

Hi Ganima​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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