mycar Tyre & Auto - Wagga Wagga Avis 

320
TrustScore 4 sur 5

4,2

Sturt Mall Shopping Centre Enter off Berry Street, 2650 Wagga Wagga, NSW, AU


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I just had an engine upgrade done to our diesel MU-X. Should have come to MyCar first, but had been to 2 other mechanics who either refused or read me the riot act about how their system was bet... Voir plus

Noté 5 sur 5 étoiles

Nathan was kind, efficient, friendly and super helpful. He took time out of his busy day to show me how to understand the technical aspects of how to use the features on my car without making me f... Voir plus

Noté 4 sur 5 étoiles

Car service was great, and covered all areas requested. Only cause for concern was the very poor telephone connection when I tried to ring to see what time to pick up vehicle. Very crackly sound and... Voir plus

Noté 5 sur 5 étoiles

Had an amazing experience with Raghav and his team. I recently got new tyres installed and the service was excellent from start to finish. They were professional, quick, and very helpful. Highly recom... Voir plus


À propos de l'entreprise

  1. Magasin de pneus
  2. Électricien automobile
  3. Magasin de batteries pour voitures
  4. Garage automobile
  5. Mécanicien
  6. Service de vidange d'huile

À propos de mycar Tyre & Auto - Wagga Wagga

Écrit par l'entreprise

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Coordonnées de contact

  • Sturt Mall Shopping Centre Enter off Berry Street, 2650, Wagga Wagga, NSW, Australie

  • (02) 6129 8109

4,2

Bien

TrustScore 4 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(320)

29 299 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service where it counts

My tyre deflated quite quickly while shopping with later finding a nail in a rear tyre. I walked in to the store and asked for help and despite being booked out, they gave me a hand. I appreciated that kind of service. Came back the next day to book the car in. Didn’t feel pressured or ripped off. Thank you to the team at Wagga Wagga.

21 septembre 2024
Noté 5 sur 5 étoiles

Technician found what the issue was…

Technician found what the issue was with my car and resolved it. They also filmed the problem so that they could actually show myself the issue. Staff were knowledgeable and friendly.

18 septembre 2024
Noté 5 sur 5 étoiles

Wagga MyCar store 💪🏼

The man that did my pink slip was extremely considerate and helpful when it came to the follow up repairs needed. He was accommodating to fitting me in on the same day and was transparent in what needed doing. Didn’t try to pressure me into anything I didn’t need.
Thanks heaps 💪🏼💪🏼💪🏼

14 septembre 2024
Noté 4 sur 5 étoiles

Responsive Customer Care

I had all four tires replaced and a wheel alignment done, but as soon as I got back on the road, my car’s steering started pulling hard to the left. I live far away and now I’m stuck with a messed-up alignment that I paid for, and I’m not about to waste more time and money going back to fix their mistake.

But after I complained to customer care, they were very responsive and they wanted to offer me a refund for the money I paid for the wheel alignment. I really appreciate this.

31 août 2024
Logo de mycar Tyre & Auto - Wagga Wagga

Réponse de mycar Tyre & Auto - Wagga Wagga

Hi Kevin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff. Very helpful and knowledgeable. Have been my mechanic for over 7 years. Won't go anywhere else.

29 août 2024
Noté 1 sur 5 étoiles

Tyres and ball joints not checked could…

Tyres and ball joints not checked could be a safety issue. I was disappointed as I had a full service book service on my ford ranger. There was no feedback verbally or on the invoice so I assumed everything OK. One day later someone poinited out that the two front tyres were almost bald on the inside. The outside near new. I hadn't noticed but either had the service. When I went to replace them and get a wheel alignment they said it would be a waste to get the wheel alignment as there was damage to the ball joint and ??(sorry cant remember off hand). The left was bad but the right was worse and almost a safety issue. I have to organise now to get these looked at. I am concerned whether anything else was done and I have doubt in my mind. I assume at least the oil was changed but I don't have confidence. This was the first time I have used you guys and I would have concerns using MyCar again or recommending to anyone. I am contactable My name is Brett H. and had ford ranger serviced on that day.

15 août 2024
Logo de mycar Tyre & Auto - Wagga Wagga

Réponse de mycar Tyre & Auto - Wagga Wagga

Hi Brett,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 2 sur 5 étoiles

Poor communication

Very slow with communication regarding what I was told needed to be repaired on my vehicle resulting in the company loosing my buisness as I went else where.
When I took my car to be looked at elsewhere I was then told that the actual repairs were not required.

15 août 2024
Logo de mycar Tyre & Auto - Wagga Wagga

Réponse de mycar Tyre & Auto - Wagga Wagga

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Poor

Poor. Didn't complete the service in the first appointment. Didn't say anything until the pickup time and say it's not possible to complete the service. reschedule to another date. Waste of my time to wait 3-4 hours for nothing been done.

8 août 2024
Logo de mycar Tyre & Auto - Wagga Wagga

Réponse de mycar Tyre & Auto - Wagga Wagga

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Noté 1 sur 5 étoiles

Not as expected

Not as expected, rude staff, no logbook stamp but charged nearly $300 dollars.
Doesn’t recommend at all.

7 août 2024
Logo de mycar Tyre & Auto - Wagga Wagga

Réponse de mycar Tyre & Auto - Wagga Wagga

Hi Deepak​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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