The guy i spoke to on the phone and who i handed my key too was absolutely lovely and very helpful but when it came to me picking up my car the man working was rather rude and blunt, showed no proper... Voir plus
Établissement
Changer d'établissementWaverley Gardens Shopping Centre, 271 Police Rd, 3170 Mulgrave, VIC, AU
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Lisez les avis des autres
Took a tyre in with a slow leak; Ronny checked it and found that it was a problem with the valve. Didn't charge which was very good (could have put a new tube in or whatever but was honest which was a... Voir plus
Had to get an urgent roadworthy done to meet other appointment guidelines. The team atmy car waverly gardens got the job done and explained. all the details behind the process. I had spoken to... Voir plus
Sean at Waverly gardens was terrific, great service, V courteous, informative, soft spoken. Car is running well so possibly the service may be ok. I'm due to change tyres, taken appointment late June... Voir plus
À propos de l'entreprise
- Magasin de pneus
- Électricien automobile
- Magasin de batteries pour voitures
- Garage automobile
- Mécanicien
- Service de vidange d'huile
À propos de mycar Tyre & Auto - Waverley Gardens
Écrit par l'entreprise
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Coordonnées de contact
Waverley Gardens Shopping Centre, 271 Police Rd, 3170, Mulgrave, VIC, Australie
- (03) 8585 7182
4,6
Excellent
283 avis
Demande des avis aux clients
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Great service and value for money
Great service and value for money, honest and trustworthy people - can't beat this combo. Highly recommended.
9 septembre 2024
Avis spontané
Excellent experience
The manager Andrew explained everything in full and very happy with the service
7 septembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Ordinary experience
Like last year, my service log book was not stamped and I had to ask them to stamp it. The dashboard service warning was not removed as well. These are pretty basic things
6 septembre 2024
Réponse de mycar Tyre & Auto - Waverley Gardens
Hi Pankaj,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good overall service
Overall communication and service was great.
A little frustrating trying to find the service centre as it's not obvious how to get in.
Manager was helpful and efficient.
Happy to recommend them.
6 septembre 2024
Polite
Polite; completed well on time.
Better if drop-off radius is increased to 10km radius.
4 septembre 2024
Great overall experience!
Very professional attitude, good prices and good workmanship.
2 septembre 2024
The staff were very friendly and prompt…
The staff were very friendly and prompt and also my vehicle was looked treated with care.
25 août 2024
My car Waverley Gardens is the best…
My car Waverley Gardens is the best team out there. They are courteous and professional. They go above and beyond each and every time I visit. Won’t go anywhere else!
29 août 2024
The service and the other matters that…
The service and the other matters that needed attention was handled without any problems. The only thing I feel that should have been done was for them to ring me to let me know that it wouldn't be ready at 2.30pm rather than me hanging around for another hour for it to be ready
15 août 2024
Great customer service and honest…
Great customer service and honest feedback in My car waverley gardens. I have got one car serviced there and I am bringing my second car. Thx, chadi
6 août 2024
Andrew was awesome
Andrew was awesome. Fixed my fan belt and did not charge me his labour. Also went out of his way to drive to Volkswagon to buy a genuine part for the belt and patiently had my car charged up and ready to go. I was happy with his commitment and the outcome. Cheers man :))
31 juillet 2024
Quite slow to attend a customer at…
Quite slow to attend a customer at their reception even though at the agreed drop off time. Service seemed OK but nothing really to do on BYD. Was ready pretty much when they said. Would be nice "extra" if they put EV on charge when waiting and/or finished!
20 juillet 2024
Okay but they did not rotate my tyres…
Okay but they did not rotate my tyres as requested. And quoted exorbitant prices for new tyres and wipers.
19 juillet 2024
Flat tire could not be repaired
Flat tire could not be repaired. Got a mew tire Come in the next day got it fitted. Great job. Hope no more puncture in the future
18 juillet 2024
Great mechanic
Upfront, honest and willing to help as much as they can. They’re great mechanics and my car is running much better now.
5 juillet 2024
Service completed as expected
Service completed as expected. It took longer than expected, about 5 hours, which seems excessive. Is this just an electric vehicle issue?
28 juin 2024
The staff were very friendly and the…
The staff were very friendly and the whole process was easy and efficient. They did a great job with my tyres.
29 juin 2024
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