The Cozmo team were so helpful, kind and honest, helping me choose colour, material, and offering solutions to my problems.

The sofa was delivered ahead of schedule and fits the space perfectly. Delivery was smooth, quick and the sofa was fully set up in minutes.

Already, the sofa is easy to clean, spacious and comfy - I couldn't be happier!

I recently bought a sofa from Cozmo and have had the best experience from start to end even though I was quite a difficult customer!

Firstly when I found the sofa online, I got in touch with Ann who helpfully answered all of my questions about the sofa including the changeable jackets, modularity etc. I asked if I could choose different feet to those advertised and she said that was no problem.

The sofa delivery was on time and I was told throughout at what stage my sofa was at and even better they gave me a refund for a portion of it as there was a sale just after I had bought it (incredible!). The delivery company was also excellent and they built the sofa for me - something I thought I would have to do.

The sofa arrived and oh my god it's comfortable. I had some doubts whether the back would be high enough or the cushions soft enough but it's a joy to sit in and just gets comfier every day. It also looks fantastic! The benefit of the cushion material is that the sofa always looks plump so no need to get it into shape.

Later, we decided to swap the layout around but a screw was a bit faulty. Again Ann, was incredibly helpful and asked for some photos and then did a base swap for no extra cost which arrived within 4 days.

The customer service of Cozmo is one of the best i've experienced from any company and to top it off their product is just amazing. If you're unsure of whether to go for it, don't be. You won't regret it!

Very comfortable chair for snuggling in, because of slim sides it fits smaller space well. Customer service were friendly and efficient when I changed my order. Delivery was great.

Amazing! I was emailed a list of pieces in the warehouse that had been returned and hence cheaper - I was also given an NHS discount on top of this!

Great customer service- a special mention to Ann, super fast delivery time, great looking sofa!
Now to test it out for the years to come for comfort and durability!

The true test of a sofa is time. We have had our Sofa for a year now and it's still looks in great considering 2 kids and pets. Fingers crossed it maintains it's shape and comfort in the future.

Super fast delivery, beautiful design and amazing quality!

Excellent sofa! Superb design and very comfy ☺️

We are so happy with our Cozmo Armchair. It looks incredible in our terrace bay window, and is super comfy. Well worth the investment without doubt. And the end to end experience was faultless, with friendly customer service throughout, right down to the cheerful delivery guys. Can’t recommend Cozmo enough.

Great product and communication. Deliver y service was the best I have had, hands down.

Sofas are great. Hiccup with the comms to start with but Anne called and explained the cause. Very helpful. Wish I had a bigger house to accommodate more sofas!

Great company and exceptional customer service. Thank you!

Love my new Cozmo sofa and armchair - so comfortable and stylish. Very well designed and clever assembly system. Was worried about ordering a sofa as my front door is narrow but their innovative system is perfect as it arrives in boxes and they assemble it for you. Very sturdy and solid and the contemporary sofa fabrics are high quality. The filling is firm but soft enough to be cozy.

Great customer service and good quality, eye-catching product

We've had our 1.5 seater a few months now and I can truly say we love it. It's low backed so not for everyone but its a great seat for lounging on and super comfy. Delivery service was great, the delivery men put the seat together for us. I will be purchasing a spare seat cover asap.

We are more than happy with our two two seater sofas, we have been looking for a long time and living in Dorset decided to go ahead and order on pictures we had seen on line. The delivery men put them together for us (which we weren't expecting) they were brilliant and what would have taken us a while took them no time at all! We are also going to purchase spare jackets which we think is a very good idea!

Absolutely love our sofa, armchair and footrest. Outstanding costumer support and communication. Very happy!

Great product, service & delivery. Really happy with our sofa!!

Great experience with Cozmo. Kept us informed throughout and on the day of delivery the team arrived as planned. Super efficient and courteous and proud of their work, our sofas were up in no time. And what beauties they are! They have updated and transformed our room and now we’re enjoying lounging on them. They’ve brought a modern feel to our room. We love them.