Really happy with my sofa.
If you’re thinking of getting one be prepared for the wait ( a few months) but it’s worth it.
Easy to put together, the only tricky part is getting the back cushions correctly positioned so that you can attach the Velcro.
A bit firmer than I thought it would be, but comfortable, especially to lie down on.
If you’re a cushions person ( like I am) you will probably find yourself chucking them off when you sit, as with extra cushions the sitting room is a bit diminished.
It looks wonderful even with extra throws that I have to save from dog hair.
Bought an extra set of jackets that I’ve not tried yet but the look beautiful.
I was restricted with choice of sofas due to the door position in my house and if you are in a similar situation I’d highly recommend.
If you’re not restricted but like the look I’d try and get to the showroom to sit on one first.

Top notch experience with Cozmo. From friendly and helpful service at the London showroom, to great selection of materials and colours, innovative design, and friendly delivery service. I love that the sofa can easily grow and change in the future, making it good value for money. Very comfy sofa with lots of space for everyone to cosy up yet not taking up much space in the room. Would definitely recommend!

Very straightforward ordering process, we were kept informed about delivery dates and actual delivery very efficient.
We love the sofa.

Luv my sofa , comfy and cozy!

Sofa was ready within the estimated time-frame. Got a phone call to agree to delivery day - much better than the usual email and difficult-to-negotiate deliveries of other companies. The guys arrived on time, put the sofa together quickly with no fuss and took all the packaging away. And I love the sofa.

Really excited to take delivery of 3 sofas, chairs and poufs for our rentals business, they look amazing. Great delivery.

The sofa is fantastic! Great fabric, amazing colour and very very comfortable. It could have been a resounding five stars if it wasn't for the delay on the delivery....
We are very happy and we absolutely would by it again, it worth the waiting

Very good customer service. They checked in with me to see how assembly was going and phoned me back when I got confused with my order. The sofa is sturdy, easy to put together and comfortable. Once we ordered the sofa and chair we then decided to order the pouffe as well. Still haven’t put the bed together but I’m sure that will go well.

Great experience from initial show room visit to delivery and post delivery contact not to mention superb sofa would hands down recommend I am a very happy customer indeed

Really great furniture and phenomenal customer service to resolve an issue I had - 10/10

Beautiful sofa great quality. Delivered on time and it felt great to feel like buying from a small company rather than a big conglomerate. Customer service was great. We love our new sofa so much

Ordered a double bed from Cozmo what a find! Fabulous sturdy yet subtle wood look frame and fluffy headboard in ecru; looks fantastic with luxurious feels; you won’t be disappointed, top class design.

It took longer than expected for Cozmo to manufacture but we’re very pleased with the sofa. It’s well made, easy to assemble and looks great.
Customer service is excellent and Ann was very helpful in getting everything right.
Delivery was first-rate. On-time, excellent communication, clean and efficient. The delivery team were friendly and keen to help us.

We bought the fleecy armchair; it looks GREAT in the living room and the cat doesn't seem interested in scratching it either.

Apart from the aesthetics, I've been very impressed with Cozmo - from the people in the showroom, Ann answering our queries before buying, the delivery (only took a week to arrive and took 5 mins to assemble) and the product itself which is súper cosy. Five stars all round, they've just made everything easy and 100% worth it.

Lovely stylish sofas and really comfy too. They look gorgeous in our living room. We did experience an initial delay however once we got in touch with Cozmo they compensated us and offered free assembly to make up for the inconvenience. The delivery guys were also very friendly and efficient.

Lovely sofa, took a bit of time to get it and little update of where things are at, but perhaps I am expecting too much. The only downside is that the fabric has a particular smell (the fleece I think) that I cannot seem to get rid off - it is pretty strong and not very nice, if I’d know this I would not have bought it.
. Other than that, lovely sofa.

After this review the team called me and reassured me to look into it and offer a suitable solution. 👍👍👍👍. Fingers crossed.

Great customer service. They did initially send the wrong sofa but were very good at replacing it without any hassle. The sofa itself is beautiful and super comfortable - very happy.

Excellent customer service (Anna and the guys that put the sofa together were amazing)! I love my new sofa! :))

My experience was great overall but it did take a very long time to receive my delivery after cosmo informed me it was ready. I also never received the swatches I ordered. The sofa is very nice and the guys put it together for me which was also great.

Great product and design