Mycraftinglab Avis 

I had the pleasure of communicating via Email with Emma at my craftinglab on 9/30/26 and also today 10/1/26. She was advised of the concerns/questions that I had.
I was very pleased that my concerns were addressed expeditiously. She was very helpful and put me right at ease. Thank you again Emma for assisting me and bringing my concerns to a resolution.
Sharon Sullen

Ordering went smoothly as well as downloading the instructions. I'm just starting the program but so far the directions are very descriptive and clear to understand. Can't wait to start pouring and making my own creations.

You will feel great looking at your own projects ❤️

Everything is good, however I prefer hardcopy instead of e-books. Otherwise your doing great. Instructions are perfect

My craftinglab is a brilliant company. When speaking to them via email, they answer any questions you have very quickly. Their creative videos are excellent to get you going with clear step by step guides.
I highly recommend them.

The video courses are very informative & interesting. What has impressed me the most is the customer service! Anytime I have a question, Alex quickly and thoroughly responds to my emails. They’re definitely invested in their students getting the most from their programs, not just taking your money then disappearing like with so many other online courses I’ve done. Highly recommend!

I love Mycraftinglab!! The courses are so easy to watch and learn from. The jewelry, pens, coasters, and so much more that I have learned to make and even sell has been amazing. I just couldn’t do it without Mycraftinglab.

The Customer service was exceptional. Very prompt and very helpful.

I inadvertently paid twice for the course. Sent them an email as soon as i realised. I had almost an instant reply confirming a full refund had been actioned! Great service.

They have a very fast response time which is helpful when you have an issue.

Very good customer service, got a concern and they answered very nicely.

I emailed MyCraftingLab customer support with several questions and was impressed that they responded within 24 hours. Their team was not only prompt but also very helpful, supportive, and friendly — they answered everything clearly and made me feel confident moving forward. Excellent service. Highly recommend.

This course is brilliant for new and beginner resin crafters. It gives you all the information needed to start your resin journey. The course is the best written I have seen in a long time, it is so easy to read and follow even for newbies. I read a lot of books when I started none of which were great I wish I had found this earlier as it would have saved me a lot of costly mistakes. The customer service is also second to none, they respond very quickly and are so helpful, nothing is too much trouble. I can’t wait for the next course. Keep it up my crafting lab!

I was initially struck by the fact that My Crafting Lab had taken the time and trouble to generate valuable tips and advice for both resin beginners and those more experienced. So much more helpful than starting completely from scratch and finding out the hard way! I purchased their set of courses as I wanted to brush up my skills and learn new ones: the ordering process was simple and all the courses were formatted so that they could be printed off at home. The courses are easy to follow and take away doubts as to processes and methods. I would strongly recommend these if you are thinking of embarking on a resin journey as the information given will help you to navigate and avoid the pitfalls that using resin can present and to focus on using your creativity - the fun part!
My Crafting Lab provide customer service with a personal touch. You feel they are genuinely interested in you and your resin journey. Highly recommended.

Absolutely amazing company! 🌟

I accidentally purchased this thinking it was one of those craft kits my 9-year-old granddaughter could do. Turns out, it definitely wasn’t meant for kids her age. That was completely my mistake!

When I explained the situation, their customer service was incredible. Once they understood everything, they kindly offered me a refund in exchange for an honest review. They handled it with such understanding and kindness.

Times can feel tough out there, so it’s really refreshing to see a company that still believes in treating people well. I truly appreciate their generosity and customer care. Companies like this deserve recognition! 💛

I would like to give a huge thank you to ‘Mycraftinglab’ for their great product which I purchased 2 or so months ago in review of passing on as a gift to one of our children or grandchildren…Before moving to NZ we were blessed to have ‘Manaia’ one of the 26 grandchildren come stay with us..during her stay she made use of her quiet times drawing which led her to purchase some small canvas picture frames and putting her beautifully coloured work on canvas..which she painted for her Groovey Gma ‘n Poppa which mine is proudly hangs in my ‘Cave’over my study..The time came for her to leave and join with her beautiful young partner ‘Hemi’ ‘n daughter ‘Te Ara Moana Waimarama’ 🥰bit of a longish name aye😊🍃…Now been gone 3 months and work has been very quiet for them, tho Hemi has been offered employment with ‘Waikato Regional Zoo’.. then it came to mind ‘Mycraftinglab’, so I made with contact with the company ‘Mycraftinglab’ and notifying that the don’t usually do this sort of transaction, they’ve decided to allow this to go through..we are so greatful to ‘Mycraftinglab’ for their assistance to making all the transfer from myself to Manaia possible..I believe she would love her gift and further her ‘Blessing’ to many..

They are friendly and very helpful when I had difficulty getting to my emails to start opening the programs I signed up for. Happy crafter

I am very satisfied with your services. You respond quickly to my concerns. I can't wait to start my project.
Thank you.

Fast and very satisfactory customer service

Excellent customer service. They were very helpful with my query.