This is a great company ,they offer very expensive decants at a reasonable price. I have several decants from them and they are all the real deal.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a sample and the juice was colourless while the original is known to be a dark amber. Could barely smell it on testing strips and skin. Clearly watered down. Based on other reviews on this... Voir plus
I was sent the wrong fragrance/scent or it was a fake scent. I have received no response for the past 2 weeks since I emailed the customer service email that they posted in previous reviews. I would l... Voir plus
L'entreprise a répondu
The only reason I give a 4 star rating is cause I feel like the bottle size on the custom side should be bigger, or the price should be tweaked a little bit more. Its hard to make profit with a compan... Voir plus
Very fast shipping and good product
17 janvier 2023
Avis spontané
Beautiful, authentic perfumes
Website was easy to navigate and they have great offerings with reasonable prices. Love being able to buy these perfumes in smaller decant sizes in order to try them out. Every perfume is authentic and packaged nicely. My only criticism would be that the labels could be affixed a little better so that they're less likely to come off.
25 décembre 2022
Avis spontané
Sample not filled and doesn’t smell right
Samples arrived and my 10ml sample was not full by quite a lot. The 10ml decant also did not smell like my full bottle I purchased from the original perfumer’s site. I messaged the seller and they have not gotten back to me. Will not be repurchasing from the seller.
27 octobre 2022
Réponse de CS
Hello
We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email info@mycustomscent.com so we can better assist you by replacement or return it.
My best,
I was sent the wrong fragrance/scent or…
I was sent the wrong fragrance/scent or it was a fake scent. I have received no response for the past 2 weeks since I emailed the customer service email that they posted in previous reviews. I would like the correct fragrance sent or a refund.
20 juin 2022
Réponse de CS
Hello
We apologize for any issues that you may have , We have the big size bottle that we decanted from and all our samples are original , Please contact us directly to our email info@mycustomscent.com so we can better assist you by replacement or return it.
My best,
So far so good
So far so good , jus wished they kept more of the scents I use on hand so I can get my order sooner lol , but besides that it's been great
28 décembre 2021
Réponse de CS
Thank you for your time . we sorry to her that and we have customized your scent based on the ingredients that you selected , please contact back directly at info@mycustomscent.com for more help . Thank you
This is one of my favorite scents
This is one of my favorite scents and I’m so glad I came across this site so I could get it at a reasonable cost. It’s such a good scent and I’d recommend it to anyone.
9 décembre 2021
Always great service and product
19 novembre 2021
Delivered promptly however I ordered a…
Delivered promptly however I ordered a sample of Guerlain Spirituesse Double Vanille and it was very weak and almost undetectable. Not like a Guerlain fragrance. Disappointing.
26 octobre 2021
Réponse de CS
Thank you for your review .. please contact us directly at info@mycustomscent.com and will resolve any issue immediately . Thank you
10/10
I got CK defy 1 fl oz for dirt cheap sent to my house, I think it was a 7$ total. 10/10 would recommend.
21 octobre 2021
wonderful scents
wonderful scents. will order larger sizes and great customer service
24 septembre 2021
I chose to create my own scent
I chose to create my own scent so I chose what elements I wanted in the perfume and the gender and they did the rest! I received a nice glass spray bottle with the perfume inside and I absolutely loved the smell. I actually tried my hand at two different perfumes but I preferred the first one I created over the second.
18 septembre 2021
Petals for the Win
I really enjoyed the questionnaire! When I was done with them, they matched me with exactly what I was looking for. It pleased me to know that they gave options to try out scents before fully committing. It will be interesting trying out the petals, but nonetheless I am excited! I have been looking for a new signature scent and I hope I strike gold!
17 septembre 2021
I ordered Jo Malone Lime Basil &…
I ordered Jo Malone Lime Basil & Mandarin, and it did not smell like the original cologne in Neiman Marcus. It was a fresh but totally different fragrance. I'll give it as a gift to whoever may like that smell. I also ordered Chanel Coromandel and the smell was correct! I was very happy to know that it was the right one.
19 juin 2021
Knock off
the Perfume I ordered did not smell the same as what I buy.
California Dream that I received smelled like a knockoff
15 juin 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.