My Debt Plan Avis 

509
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say about Dominic ingle absolutely fantastic so helpful I have tried to pay what I can for the time been but he has certainly helped me get myself back on track again with my finances. I co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

How they are very understanding and dont judge what a person is going through . There very helpful and take there time so other fully understand what they are saying to them . Would highly recommend m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything has been so easy with my debt-plan. The options are discussed well and you are given plenty of options to choose from on how you proceed with your process. Everyone has been so knowledgeabl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service des insolvabilités
  2. aussi dans
  3. Service d'allégement de la dette

Écrit par l'entreprise

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

509 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(509)

160 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stress free

First contact with my debt plan and honestly so friendly and helpful and taken all the stress off me

6 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

What can I say about Dominic ingle…

What can I say about Dominic ingle absolutely fantastic so helpful I have tried to pay what I can for the time been but he has certainly helped me get myself back on track again with my finances. I could not have spoken to anyone better than him he was so friendly and very professional and very clear and helpful with every bit of information he had to give me. Now I feel a lot more relaxed and comfortable and very confident in going forward.

30 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Rob,
Thank you for sharing such thoughtful feedback.
We’re so pleased to hear that Dominic was able to support you, explain everything clearly and help you feel more confident about your finances. It’s lovely to know you’re now feeling more relaxed and comfortable about the future.
We’ll be sure to pass your kind words on to Dominic.
Thank you for putting your trust in My Debt Plan!

Noté 5 sur 5 étoiles

Everything has been so easy with my…

Everything has been so easy with my debt-plan. The options are discussed well and you are given plenty of options to choose from on how you proceed with your process. Everyone has been so knowledgeable and has put me at ease with the process throughout.

28 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Alison,
Thank you for taking the time to share your experience. We’re pleased to hear that you found the process straightforward and that our team took the time to explain your options clearly, giving you the information you needed to decide how to proceed.
It’s great to know you’ve felt reassured and at ease throughout.
Thank you for putting your trust in My Debt Plan!

Noté 5 sur 5 étoiles

How they are very understanding and…

How they are very understanding and dont judge what a person is going through . There very helpful and take there time so other fully understand what they are saying to them . Would highly recommend my dept plan .

24 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Wayne,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found our team understanding, helpful and non-judgemental, and that they took the time to make sure everything was clearly explained.
We really appreciate your recommendation and for trusting My Debt Plan!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, sorted everything for me and answered all questions.

28 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Adrian,
Thank you for your feedback.
We’re pleased to hear that our team were able to help you through everything and answer all your questions.
We really appreciate you taking the time to share your experience with My Debt Plan!

Noté 5 sur 5 étoiles

Brilliant easy to deal with

Brilliant easy to deal with

24 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Paul,
Thank you for your feedback.
We’re pleased to hear you found the process easy and straightforward.
We really appreciate you taking the time to share your experience with My Debt Plan!

Noté 5 sur 5 étoiles

Was really upset when I phoned my debt…

Was really upset when I phoned my debt plan spoke to nameed he was so helpful and calmed me down would highly recommend feel like a big weight has been lifted off my shoulders

24 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hello,
Thank you for sharing your experience.
We’re pleased to hear that our team were able to reassure you and help ease some of the worry you were feeling.
It means a lot to know you’re now feeling that a weight has been lifted from your shoulders.
Thank you for your recommending My Debt Plan!

Noté 5 sur 5 étoiles

Made it easy and explained everything…

Made it easy and explained everything in detail to me

24 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Demi,
Thank you for your feedback.
We’re pleased to hear that our team made the process easier for you and took the time to explain everything clearly and in detail.
We really appreciate you sharing your experience with My Debt Plan!

Noté 5 sur 5 étoiles

Absolutely stress free and so…

Absolutely stress free and so informative, clearly explained every option possible aswell as the peace of mind of a full breakdown. The team were so patient and understanding. Very helpful and judgement free. A wonderful team! Would absolutely recommend

24 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Valentina,
Thank you for sharing such thoughtful feedback.
We’re pleased to hear that our team took the time to clearly explain your options and provide the information and reassurance you needed.
It’s great to know you felt supported, understood and comfortable throughout the process.
Thank you for your recommendation and for trusting My Debt Plan!

Noté 5 sur 5 étoiles

Really good

23 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Lynsey,
Thank you for your feedback.
We’re pleased to hear that you found our team friendly, helpful and understanding.
Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

Maj,was the kindest ,most helpful…

Maj,was the kindest ,most helpful person I have ever been blessed to speak to. He talked me through everything as I am not good with technology,but he helped immensely.
Can't recommend him highly enough

23 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Joanne,
Thank you for sharing such lovely feedback.
We’re so pleased to hear that Maj was able to guide you through everything and make the process easier, especially when technology can feel overwhelming. We’ll be sure to pass your kind words on to him.
Thank you for your recommendation!
My Debt Plan Team

Noté 5 sur 5 étoiles

Best think I done

Quick, easy and super simple very helpful on the phone as well

23 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Dylan,
Thank you for taking the time to share your feedback. We’re pleased to hear you found the process quick and straightforward, and that our team were helpful over the phone.
Thanks,
My Debt Plan Team

Noté 2 sur 5 étoiles

Where do I start

Where do I start .
I applied for a iva through my debt plan to try and control my debt into one due to spotty health . They managed to set up a payment a month . I then lost the last bit of work I had and my health worsened I was unable to make the amount they wanted me to pay a month . So I called and asked for a payment reduction that's where the issues started , can I say your representative hayden asking me if I genuinely can't afford the monthly payments is massively inappropriate when I've already provided the information that I can't to the previous representative spoke to me who stated I would be able to get . There is no communication or following of the fsa rules

22 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Kein,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the difficulties you’ve experienced, particularly given the changes to your circumstances and health.
We have reviewed your case and can see that an affordability review was offered to better understand your current circumstances and determine the most appropriate way forward.
We understand, however, that the way some of the questions were asked may have left you feeling uncomfortable, and we’re sorry for the frustration this caused.
We appreciate you raising your concerns and will ensure your feedback is shared with the relevant team.
Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

10/10

My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every single person I’ve spoken to has been so lovely and reassuring and made sure I understood everything at every stage. Thank you for giving me my life back

17 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Stephanie,
Thank you for sharing your experience.
We’re so pleased to hear that our team supported and reassured you throughout the process, making sure you understood everything at each stage.
Taking that first step to ask for help can be incredibly difficult, so it means a lot to know you now feel more positive about the future.
Thanks,
My Debt Plan Team

Noté 1 sur 5 étoiles

I wouldnt bother with this company

I wouldnt bother with this company. iv been paying debts off my credit score which in fact i already paid in 2023. Taking £125 a month for 12 months and only paying 4 creditors 96p a month becaus the other creditors have not responded! after 12 month the response i got was i cant tell you where the money is going! so where is £121 a month going apparently they have no answer for me

16 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Emma,
Thank you for sharing your concerns.
We’re sorry to hear that you’re unhappy with the way payments have been allocated during your IVA.
The distribution of funds to creditors is governed by the terms of the IVA, and payments can vary depending on information received from individual creditors. Where a creditor has not yet provided the required information, funds are held within the arrangement rather than simply being lost, and we continue to follow up with creditors.
We understand that this can be frustrating, particularly when you want to see your debts reducing.
Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

Professional throughout..no pressures..

I was at my lowest ever and thought there was no light at the end of a very dark tunnel..I managed to gather myself together and find someone who could help me..I spoke to the most professional person who did not judge me in any way and was so sincere in giving me reassurance throughout my call..One of God's angels..Gave me options on what I could do and let me decide the best way forward..I did not feel pressured at all..I will never be able to say thank you enough times..I truly recommend trying this if you are or is struggling at present time..There is no shame in seeking the best advice when you are at a breaking point..

15 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Maureen,
Thank you for sharing such a heartfelt review.
We’re so pleased to hear that you felt listened to, supported and never judged during such a difficult time. Giving you clear options and the space to make your own decision is so important to us.
Thank you for putting your trust in My Debt Plan and for encouraging others to seek support when they need it.
Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

Excellent

Very happy with service and how detailed they were when explaining everything
Excellence service friendly staff

14 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Lou,
We’re glad to hear you were happy with the service and found our team friendly and thorough when explaining everything.
Thank you for taking the time to share your experience and for your kind feedback!

Noté 5 sur 5 étoiles

Everthing is explained in full they…

Everthing is explained in full they give you optoins to choose from and you choose the best one for yourself.

14 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Rachel,
We’re pleased to hear that everything was explained clearly and that you felt you had the information you needed to make the right decision for your circumstances.
Thank you for taking the time to share your experience with My Debt Plan!

Noté 5 sur 5 étoiles

Easy process

Easy process, lots of reassurance given.

14 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Lauren,
Thank you for sharing your feedback. We’re pleased to hear you found the process easy and felt reassured throughout.
Thanks,
My Debt Plan Team

Noté 5 sur 5 étoiles

Amazing kind non judgmental people

Amazing kind non judgmental people, professional knowledgeable and informative. Couldn’t have been more helpful.

11 septembre 2026
Avis spontané
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Réponse de My Debt Plan

Hi Fiona,
We’re pleased to hear that you found our team professional, knowledgeable and supportive, and that you felt comfortable speaking openly without judgement.
Thank you for taking the time to share your experience and for your kind words about the team.

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