myfreebird.com Avis 

713
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Once they have your card information they will sign you up for a monthly subscription charging you $27 for replacement heads every month. This is how they truly make their money Beware, also the razor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Freebird chargeable shaving kit. The kit is great. I shave my legs every few days. It is so much more convenient than having to use a regular razor. The refills come every two months.... Voir plus

Noté 5 sur 5 étoiles

Excellent product and extremely well engineered. I always used 4 blade razor before and was very skeptical about getting a close shave with this at first. Been using for 4 months now. Totally i... Voir plus

Noté 5 sur 5 étoiles

I was skeptical about Freebird women’s shavers since every electric shaver has been mediocre, but I was very pleasantly surprised how close of a shave it provided and how well it worked. I’m done shop... Voir plus

À propos de l'entreprise

  1. Salon d'épilation
  2. aussi dans
  3. Magasin d'articles de coiffure pour hommes
  4. Magasin de produits capillaires

Écrit par l'entreprise

Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

713 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(713)

606 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Stay away

Stay away. this is a subscrition scam, there is knowehere that they make you aware that after you sign up they continue to send you refill blades, and then want to charge you to send them back. As far as the product, I give it a 4, within the first week it started knicking me, so I called them and then they sent me a new blade out, not knowing that they had charged me.

I dont recommend purchasing one of this unless you know what you are getting yourself into.

25 septembre 2026
Avis spontané
Logo de myfreebird.com

Réponse de myfreebird.com

Hi Brian,

We’re sorry for the experience you had, particularly around the Blade Refill shipments and charges you weren’t expecting. We understand how important it is for subscription details to feel clear when placing an order.

We’re glad we were able to connect with you directly and get this resolved. We’ve issued a full refund for both Blade Refill charges, including the shipment you reported as not received, with no return or return shipping fee required.

We appreciate you taking the time to share your feedback, and we’ll be using it to continue improving the experience for our customers.

Noté 1 sur 5 étoiles

Wish I could give them no stars!

Wish I could give them no stars!! I ordered the freebird basic shaver and when going through check ou they offered to upgrade me from the "Flex series" to the "Flex series plus". I opted to order the docking station and the travel case. What I got charged for was both shavers and the 2 acessories which I did order. Then they started shipping me the blade refills which I did not order or was unaware of. I went online to their site which is hard to find any info on cancelling the subscription and to top it all off they say I don't have any orders with them even though I have an account?!? I have tried to call them, just was on hold, got a hold of someone who put me on hold and then my call was disconnected. Finally I had to dispute the charge with my debt card which is an issue and was told to cancel my card to get the charges stopped. I am filing a complaint with the BBB. And to top it all off the shaver is just OK. Nothing like their commercials, DON'T BUY THIS PRODUCT!

14 septembre 2026
Avis spontané
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Réponse de myfreebird.com

Hi Ben,

We’re sorry for the confusion and difficulty you’ve experienced trying to get this resolved. Unexpected refill charges and not being able to find the help you needed is understandably frustrating.

We’d like to look into your orders, Blade Refill subscription, and the charges you mentioned so we can get this sorted out. Our Customer Service team provides support through email rather than by phone, and we’ll be reaching out to you directly at the email address associated with your purchase.

Please keep an eye on your inbox for a message from us so we can review everything with you and work toward making this right.

Freebird Customer Service

Noté 5 sur 5 étoiles

At first skeptical but absolutely love it!

I was skeptical about Freebird women’s shavers since every electric shaver has been mediocre, but I was very pleasantly surprised how close of a shave it provided and how well it worked. I’m done shopping for electric shavers because I absolutely love my Freebird women’s shaver! Highly recommend it!

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Converted into devoted follower

Didn’t know what to expect with the flexseries pro but once it arrived it surpassed all my expectations and instantly made me feel more confident. Im planning on purchasing a charging station and travel case. This is a staple in my hygiene routine moving forward.

18 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with....

Great company to deal with.....

With all the companies selling basically the same item, I took a chance with Freebird. My experience with Freebird was excellent from beginning to end, and the product does what is advertised to do. I'm happy with everything I received and customer service is excellent. Rick Tabor

16 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Unable to cancel subscription

After initially ordering the Freebird for my son as a gift, I did not request a subscription. Evidently. I was set up with one and have been unable to cancel. They are keep sending the blades even though I have contacted them to stop. In finishing up this review, it asks for identification by opening up a camera and microphone. I don’t think so. I just want Freebird to stop sending and billing me for razors. I want to be refunded for said razors.

8 septembre 2026
Avis spontané
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Réponse de myfreebird.com

Hi Kay,

We’re sorry for the confusion and frustration around the continued blade shipments and charges. We’ve looked into this further and were able to identify what was happening.

Our team will be reaching out to you directly by email so we can get everything sorted out, including the Blade Refill subscription and the charges you mentioned. Please keep an eye on your inbox for a message from us.

We appreciate the opportunity to make this right.

Freebird Customer Service

Noté 1 sur 5 étoiles

Piece of crap

Piece of crap! Underpowered! I finished and did half my head shave with a regular razor.

17 septembre 2026
Avis spontané
Logo de myfreebird.com

Réponse de myfreebird.com

Hi Richard,

We’re sorry to hear this was your experience with the shaver. It definitely shouldn’t feel underpowered or leave you needing to finish your shave with a regular razor.

We weren’t able to locate your account from the information provided in your review, but we’d really like the opportunity to troubleshoot this with you and, if there’s an issue with your device, help get you a replacement.

Please email us at hello@myfreebird.com or text SUPPORT to 79637 to connect directly with our team. We’d be happy to take a closer look and help get this resolved for you.

Noté 5 sur 5 étoiles

Very good product

Very good product. Good discounts if you wait and easy to control or stop subscriptions. Good experience.

17 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

NO RAZOR BURN. WORTH THE MONEY!’nn

Freebird is awesome for any man or woman. What use to be a chore using a razor is now the best shaving experience. Less time and less hassle not needing shaving cream. I have 2 Kits. One in Texas and in Massachusetts. Best part: NO RAZOR BURN!!!’ Great company! Great product! BOOM! Freebird rocks!!!!

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product, great service!

Having used Freebird for some time, I highly recommend the FlexSeries Pro. Whether in the shower or for a dry shave, it delivers a nick-free head and face. Excellent customer service for replacement blades or product needs.

15 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been shaving my head for 16…

I have been shaving my head for 16 years and recently had 3 simultaneous ischemic strokes making a traditional razor with shaving cream too dangerous for me. The Freebird electric razor has allowed me to keep my look and is always well received.

Thank you!

13 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product - Highly recommend!

Excellent product and extremely well engineered. I always used 4 blade razor before and was very skeptical about getting a close shave with this at first.

Been using for 4 months now. Totally impressed that I get smooth, quality head, face & body shave every time!

The ststem is very versatile with a beard trimmer, nose hair trimmer and face exfoliator. Truly amazing product!

As a former Quality Director and Operations Manager I highly recommend!

13 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought the Flex series shaver for my…

I bought the Flex series shaver for my husband for Christmas. He loves it. I decided to buy the flex Pro series for my husband and he is giving the Flex series to our son. They both love the shavers and how smooth of a shave they get.
Thanks Freebird for the great Flex series and Pro series shavers.
Sincerely,
Jennifer E.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Freebird has been outstanding in every…

Freebird has been outstanding in every aspect of the purchase .
The shaver is top quality , holds its charge , and shaves my head perfectly . I could not be happier with the product . Customer service has been on point also and I will continue to do business with them for a long time . I appreciate their quality in every aspect .

1 septembre 2026
Avis spontané

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