Your product has made it extremely easy to get a very close and painless shave. The pro version excels at being easy to clean while also feeling very lightweight and comfortable to hold. The biggest i... Voir plus
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Lisez les avis des autres
Excellent product and extremely well engineered. I always used 4 blade razor before and was very skeptical about getting a close shave with this at first. Been using for 4 months now. Totally i... Voir plus
⭐️ 0.5/5 🚨🚩 — Keeps charging me after I canceled, and the blades are rigid I canceled this subscription well before the most recent charge. I contacted my bank to stop future payments fro... Voir plus
L'entreprise a répondu
I was skeptical about Freebird women’s shavers since every electric shaver has been mediocre, but I was very pleasantly surprised how close of a shave it provided and how well it worked. I’m done shop... Voir plus
À propos de l'entreprise
- Salon d'épilation
- aussi dans
- Magasin d'articles de coiffure pour hommes
- Magasin de produits capillaires
Écrit par l'entreprise
Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.
Coordonnées de contact
Etats-Unis
- hello@myfreebird.com
- myfreebird.com
4,0
Bien
720 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Scam!!
Scam!!
I purchased a shaver as a gift for my husband, it’s a piece of garbage by the way, my husband used it once and gave it away. Ever since I am being charged $26 monthly for “replacement” we have been trying to stop this illegal charge and try to get a refund but they keep sending us through loopholes. Finally my husband left a negative review and they replied with a number to text “support” we have tried about a dozen times but no response, I wish I could leave screenshots of the many messages and emails we have sent. They will reply to reviews to pretend that they are responsive but that is a lie also. It’s just to trap more people. PLEASE BE AWARE!!!
29 août 2026
Avis spontané
Réponse de myfreebird.com
Thank you for sharing your feedback. We're sorry to hear the product didn't meet your expectations and understand how frustrating it is to receive refill orders you weren't expecting.
Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised by future shipments or charges.
We've reviewed your account and have already issued full refunds for your subscription orders, please check your email for our reply to your message.
We sincerely apologize for your experience and appreciate you giving Freebird a try. We wish you all the best.
It’s a solid product
It’s a solid product. I’ve used it for years with almost no trouble. And when I had trouble it was replaced immediately at no cost to me. Great customer service! That means a lot in this day and age.
31 août 2026
Avis spontané
Scam!!!
Scam!!!
My wife purchased a shaver as a gift for me, ever since they keep changing her every month without her authorization for replacement. She never subscribed. There product is a junk anyway and I tried it once it didn’t work I donated it. Now my wife being charged every month $26 for garbage. We have been trying to get a refund or cancel but it’s a nightmare trying to get a hold of someone. G’n paypal doesn’t help either.
29 août 2026
Avis spontané
Réponse de myfreebird.com
Mohave - Thank you for sharing your feedback. We're sorry to hear that both the product and your overall experience fell short of your expectations.
We understand how frustrating it is when a refill order isn't expected. Our Blade Refill Program is an optional subscription that is presented during checkout, but we never want a customer to feel surprised by future shipments or charges. Customers can also contact us by email, live chat, or by texting SUPPORT to 79637, and our team is always happy to help review subscriptions, cancellations, and refund requests.
We'd appreciate the opportunity to make this right. Please have your wife email our Customer Support team using the email address associated with her original order, and we'll review the account and work with you to resolve your concerns as quickly as possible.
Better tracking needed
Better tracking needed, smooth shave and good cleaning tools
29 août 2026
Avis spontané
Like the shaver
Like the shaver, easy to handle, clean and charge. I had to stop blade delivery as I was getting too frequently, this was taken care of immediately with no problems. Company very easy to work with! Product reliable.
29 août 2026
Avis spontané
Works really well
Works really well. The shaver is easy to use, clean, and performs as advertise. The price is very fair.
24 août 2026
Avis spontané
Excellent item and it does what it said…
Excellent item and it does what it said . I love it and bought it for myself. It's quite and easy to use.
24 août 2026
Avis spontané
smooth as silk…
Works great left skin smooth as silk and no rash.cleans easy. It's so great I went back and bought more.
22 août 2026
Avis spontané
I ordered a Flex series shaver for men…
I ordered a Flex series shaver for men and did not like the shaver at all. It does not do a good job of removing the hair, and 1 month later I was charged $26.70. There is no phone number to reach customer service, and you can only send an email or text message. I do not know why they are charging me for something I did not order. I am not happy with this company.
26 août 2026
Avis spontané
Réponse de myfreebird.com
Hi Gary,
Thank you for taking the time to share your feedback. We're sorry to hear the FlexSeries didn't meet your expectations and understand how frustrating it is to receive a refill order you weren't expecting.
Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised by future shipments or charges. After reviewing your account, we've processed a refund for your subscription order, and you should see those funds returned to your original payment method soon.
We sincerely apologize for the frustration this experience caused and appreciate you giving Freebird a try. Your feedback helps us continue improving the customer experience.
I ordered the women's shaver month ago
I ordered the women's shaver month ago, and have only used it once. Yesterday, I received a blade refill which I never requested and got a charge on my credit card for 26.57. They haven't responded back to my email, which is the only way of communication with this company. I am very unhappy with a company that just takes it upon themselves to send products that were not requested, to get more money.
24 août 2026
Avis spontané
Réponse de myfreebird.com
Hi sis,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is to receive a charge you weren't expecting.
Our Blade Refill Program is an optional subscription that's presented during checkout and is designed to ensure you always have fresh blades when you need them. That said, we never want a customer to feel surprised by a refill order or future charge.
We also apologize that you haven't received a response from our Customer Service team yet. If you haven't already, please send us a direct message with the email address associated with your order, and we'll be happy to review your account, ensure your subscription preferences are updated, and address any outstanding concerns as quickly as possible. We're also available over live chat, or you can text SUPPORT to 79637 to connect with our team.
Thank you again for your feedback. We appreciate the opportunity to make this right.
Mediocre product, deceptive business model
Awful. I ordered a shaver. I received it in a timely fashion but it was mediocre at best. I figured i was just out $50 or whatever but a month later I got a blade refill in the mail and found out they'd signed up for a monthly subscription! I tried to cancel immediately but another refill arrived the next month. I am STILL trying to get them to cancel and refund my money. Avoid this company.
21 août 2026
Avis spontané
Réponse de myfreebird.com
Hi Ben,
Thank you for sharing your feedback. We're sorry to hear that your experience with both the product and your subscription didn't meet your expectations.
We understand how frustrating it is to receive refill orders you weren't expecting. Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want a customer to feel surprised or have difficulty canceling.
We've reviewed your account and will be refunding your subscription refill orders. We hope this helps make things right, and we sincerely apologize for the frustration and inconvenience this experience has caused.
Thank you again for your feedback. We appreciate you giving Freebird a try and wish you all the best.
Great shaver for entire body!
24 août 2026
Avis spontané
My shaver died.
My shaver died.
Immediate follow through on the lifetime warranty.
Got a replacement with zero hassle.
19 août 2026
Avis spontané
Freebird Pro
Freebird Pro provides clean and quick shave for me, and it is easy to clean, which is important.
23 août 2026
Avis spontané
I Love the shaver…
I Love the shaver and the ease of managing my blade subscription through the app makes it a perfect selection for me.
18 août 2026
Avis spontané
My wife loves her shaver and all the…
My wife loves her shaver and all the neat things I can do.
19 août 2026
Avis spontané
Blade replacement
It was fast shipping on my new blade, had it within a couple of days.
17 août 2026
Avis spontané
product and customer service wers top…
product and customer service wers top notch! had a small issue that was dealt with immediately and professionally. hight recommend! my ahave is right.ans tight!
17 août 2026
Avis spontané
Great Customer Service
Good price, excellent customer service. Very quick and helpful even just by email.
16 août 2026
Avis spontané
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