myfreebird.com Avis 

720
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your product has made it extremely easy to get a very close and painless shave. The pro version excels at being easy to clean while also feeling very lightweight and comfortable to hold. The biggest i... Voir plus

Noté 5 sur 5 étoiles

Excellent product and extremely well engineered. I always used 4 blade razor before and was very skeptical about getting a close shave with this at first. Been using for 4 months now. Totally i... Voir plus

Noté 1 sur 5 étoiles

⭐️ 0.5/5 🚨🚩 — Keeps charging me after I canceled, and the blades are rigid I canceled this subscription well before the most recent charge. I contacted my bank to stop future payments fro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was skeptical about Freebird women’s shavers since every electric shaver has been mediocre, but I was very pleasantly surprised how close of a shave it provided and how well it worked. I’m done shop... Voir plus

À propos de l'entreprise

  1. Salon d'épilation
  2. aussi dans
  3. Magasin d'articles de coiffure pour hommes
  4. Magasin de produits capillaires

Écrit par l'entreprise

Freebird is a customer-first grooming brand focused on making shaving simple and effective. When you purchase a Freebird shaver, you can choose a convenient blade subscription to keep your shaves fresh with automatic replacements, or shop blades and products individually. Our products are also available on Amazon and Walmart, giving customers flexible ways to buy and manage their routine.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

720 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,0

Tous les avis

(720)

613 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scammers!!

Scammers!!! Beware!!!! I bought the shaver, it sucks, legitimately takes like 10-20 passes to shave one spot, basically removes all your skin.

Then! One month later they will illegally charge your credit card and send you more stuff you didn't ask for. I contacted them and said you can't do that it's literally fraud, and they responded in AI vibed crap about how I must have missed subscribing. No. I did not miss something that you did on the back end without my consent. I checked every email, nowhere is there ANY information about being automatically subscribed to some monthly subscription service.

Luckily they immediately refunded me or I would have had to do a fraud investigation.

To be clear: when a company saves your card information without your consent, then uses it without your consent, it is fraud. Period. Don't waste your time with scammy, predatory companies like this. Barf.

17 août 2026
Avis spontané
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Réponse de myfreebird.com

Hi Meaghan,

Thank you for taking the time to share your experience. We're very sorry to hear we fell short of your expectations with both the shaver and your overall experience.

We understand how frustrating unexpected subscription orders can be. Our Blade Refill Program is optional and is presented during checkout, but we never want a customer to feel surprised by future shipments or charges. We appreciate you reaching out to our team, and we're glad we were able to process your refund promptly.

Your feedback regarding both the product's performance and the checkout experience has been shared with our team. We take comments like yours seriously and are continually looking for ways to improve the customer experience.

Thank you again for your honest feedback. We appreciate you giving Freebird a try.

Noté 2 sur 5 étoiles

BEWARE !!!!!!!!!!!!!!!!!!!

This company sneaks in an "auto subscription" for blades & lotions. I unsubscribed & gave them ample opportunity to "not" ship the items yet they did anyway. Don't buy direct if you can buy it elsewhere. The razor itself works fine but the auto-scrip is sneaky & should be a customer choice. Another company giving online buying a bad name with a bad practice.

12 août 2026
Avis spontané
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Réponse de myfreebird.com

I'm super sorry to hear your experience left you feeling this way.

We understand how frustrating it is when an order arrives after you've tried to cancel. Our Blade Refill Program is optional and can be managed or canceled at any time, but if a cancellation request comes after a refill order has already begun processing, we're not always able to stop that shipment.

We're glad to hear the razor itself has been working well, and we'd appreciate the opportunity to review your account and ensure your subscription has been fully canceled. We've reached out to you over email to sort this out, please check your inbox (and spam folder too).

Thank you again for your feedback. We're always looking for ways to improve the customer experience, including making our subscription program as clear and easy to manage as possible.

Noté 1 sur 5 étoiles

NOT GOOD

I got this shaver to shave my privates. It doesn`t cut the way it says, it pull on the hair. Not a clean eazy cut. I would NOT buy this shaver.

1 août 2026
Avis spontané
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Réponse de myfreebird.com

Hey Dale.

Thank you for taking the time to share your feedback. We're sorry to hear you didn't get the smooth, comfortable shave you were expecting.

For longer hair, we generally recommend using the Precision Clipper & Guards first before switching to the FlexSeries shaver for a closer finish (and pulling skin as taught as possible), as this can help reduce pulling and improve comfort.

We'd love the opportunity to help. Please reach out to hello@myfreebird.com, and we'll be happy to share some shaving tips and troubleshoot with you to help you get the best performance from your device.

Thank you again for your honest feedback, we truly appreciate it and hope we can turn your experience around.

Noté 1 sur 5 étoiles

Freebird IS AN UNETHICAL SCAM. AVOID.

Because of this website unscrupulous sneaky tactics of charging my credit card ONCE A MONTH, AFTER I ATTEMPTED to order the headshaver they've been advertising for months, I had to destroy my bank card and get a new one.
DO NOT BUY FROM THESE PEOPLE. THEY ARE UNETHICAL, AND PROBABLY FROM OVERSEAS SOMEWHERE.

12 août 2026
Avis spontané
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Réponse de myfreebird.com

Hi Richard,

Our Blade Refill Program is an optional subscription that's presented during checkout, but we never want anyone to feel surprised by future orders or charges. If there was any confusion, we sincerely apologize.

We'd appreciate the opportunity to review your account, make sure everything has been canceled, and address any outstanding concerns. Please reach out to hello@myfreebird.com with the email address associated with your order, and we'll be happy to look into this for you.

Thank you for sharing your feedback. We take comments like yours seriously and are always looking for ways to make the customer experience clearer and better.

Noté 5 sur 5 étoiles

Freebird Razor

Product arrived on time and in perfect condition. I have never had such a close shave, I love this razor.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great razor

Great razor, blade replacements and service is consistent
Products work seamlessly
Very happy customer
Highly recommend

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

The best customer service experience.


The best customer service experience.
I purchased my electric Pro Flex Series on Amazon. I had a small problem with the charger. Free Bird had texted me earlier, trying to show me the product that I had inquired about on their website. I advise them that I had purchased the product already on Amazon, but was having a small problem after receiving it. Free bird advised me that even though I purchased it on Amazon to send them a screenshot of my purchase order and they would make things right. Not only did I not expect them to I was shocked when they said they would. Within a day I had a replacement Project no questions asked. I can honestly say this is the best customer service I have ever experienced from an online service. On top of that I have tried the product and I am 200% satisfied. If you want a great product and great customer service I suggest you purchase this one. This is great for the face, body and below the belt. I suggest everyone did it while the. getting is good. Thank you Freebird.

9 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Head to Head

Exceedingly reasonably priced, considering what you get. I now shave my head and face in under 2 minutes. I keep an extra one at the office just in case.

11 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I'm not impressed

I'm not impressed. I cancelled subscription as I did have time to use it yet. However, once I did use it, nothing happened. I had to grab a razor to shave. I have since used it a few times and cleaned it, and it is not one I would recommend.

11 août 2026
Avis spontané
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Réponse de myfreebird.com

Hi Stephanie,

We're sorry to hear the FlexSeries didn't deliver the shave you were hoping for. We know how disappointing it is when a product doesn't perform the way you expected.

We're glad you gave it a few tries, but we're sorry it still wasn't the right fit for you. If there's anything we can do to help improve your experience or make things right, we'd love the opportunity to help. Please reach out to us at hello@myfreebird.com.

Thank you for taking the time to share your feedback.

Noté 5 sur 5 étoiles

I’ll never buy another Razor

I got my husband a razor a few years ago. I thought he was gonna shave his head, but he just buzzes it down to wear nothing there, but it’s not shaved, but anyway, I thought if that can do that good job on his head I bet it would do wonders for my legs, but I never really saw one for women. Finally I seen the one for the women and I got it and I tried it and I love it. No more razors for me. I’m sold. Get yourself one you won’t regret it.

6 juillet 2026
Avis spontané

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