Myia Bonner Jewellery Avis 

169
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Beautiful ring, needed resizing and Myia was clear about the process and had this done really quickly. Thank you!

Noté 5 sur 5 étoiles

I first bought a ring sizer so I could be confident that the size I ordered would be right. I was trying to match another ring I had which I was using to keep my wedding and engagement rings safe... Voir plus

Noté 5 sur 5 étoiles

Amazing service & product. I left ordering until the last minute and Myia was absolutely amazing at helping me! The ring I purchased is perfect, I bought as a gift & my husband couldn’t be happier w... Voir plus

Noté 4 sur 5 étoiles

I ordered the item some 2 weeks ago for my daughter in law's birthday on 22nd Sept. It was, apparently, posted on Tuesday 13th Sept. I've not received it yet. If not received by 22nd, I will claim... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Joaillier
  2. Bijoutier
  3. Bijouterie

Écrit par l'entreprise

Myia Bonner designs striking contemporary jewellery underpinned by delicacy and quality. Pioneering the use of recycled materials, her distinctive work is defined by a signature graphic precision and geometric style.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

169 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(169)

24 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Poor dispatch service

I ordered the item some 2 weeks ago for my daughter in law's birthday on 22nd Sept. It was, apparently, posted on Tuesday 13th Sept. I've not received it yet.
If not received by 22nd, I will claim a refund and buy her something else.
There was an error with my address details, which I didn't notice when I received the order confirmation. Myia dealt with the correction very quickly and my daughter in law is very pleased with the earrings

20 septembre 2022
Logo de Myia Bonner Jewellery

Réponse de Myia Bonner Jewellery

Hi Alan, sorry to hear your having trouble receiving your order. I’ve actually just had the item returned back to me today via Royal Mail due to “Incomplete Address”.

If you can contact me and provide me with your full shipping address I’d be happy to get it shipped straight back out to you.

Kind regards,

Myia

Noté 4 sur 5 étoiles

Quality Necklace

The necklace is beautiful and very pleased with the quality. It did take just under 3 weeks to receive, however communication was very good during this period.

15 septembre 2022
Noté 1 sur 5 étoiles

Disappointing refund policy

When I first placed the order the confirmation delivery time came back longer than was on the website so emailed to ask why and was then informed I would get it quicker.

Then I returned the product the day after receiving it in its original packaging and the company take 25% off for a restocking fee before refunding and I had to pay for first class signed for post - absolutely outrageous definitely would not recommend this company - Hatton Garden is full of jewellers I just picked the wrong one!

7 septembre 2022
Logo de Myia Bonner Jewellery

Réponse de Myia Bonner Jewellery

Really sorry your experience was not up to your expectations. Some of our items are made to order and these ones have the details in the item descriptions. Whilst most companies do not offer refunds on bespoke or made to order items, we do try and help as much as we can but offering a refund minus a 25% restocking fee as listed in our returns policy. If you ever disagree with our terms and conditions or require alternative terms, I highly recommend contacting me before placing an order so I can arrange this for you.

Noté 5 sur 5 étoiles

Outstanding!!!

I purchased a two-tone ring for my sisters birthday and Myia not only sent a beautiful product (looks exactly as shown on the website) but she provided outstanding customer service.

After emailing early hours in the morning she replied extremely quickly with the option to fast track my delivery. She sent my item out that same day for next day delivery and was incredibly helpful. Not only that - she incredibly polite and lovely too!!!

Thank you Myia - you provide both a fantastic service as well as beautiful products.

I highly recommend ordering from Myia and would like to say thank you for being so helpful!! :)

1 septembre 2022
Noté 5 sur 5 étoiles

Perfect jewellery! Amazing quality!

From the minute I contacted Myia, to receiving the product was outstanding. The quick communication was fantastic and the quality of the ring was gorgeous! I would highly recommend! I will be definitely shopping here again in the future. Thanks Myia!

17 août 2022
Noté 5 sur 5 étoiles

Myia's craftsmanship is excellent

Myia's craftsmanship is excellent. I've gotten the thinnest possible wedding ring made here, out of 18 k gold and platinum, and it looked absolutely beautiful at the end, even though I have no doubt that it was very difficult to make at that size. But Myia was up to the challenge. I ended up loving my wedding ring so much, that my husband decided to get a matching one for himself as well, and the finished product looked just as beautiful as the first one. Additionally, my original wedding ring got a big chunk taken out of it after an incident, and when I contacted Myia, she jumped right away to help me fix it and I was so pleasantly surprised to hear it was only £60 - and it was repaired using laser! Now it looks like new again and I couldn't be happier

19 août 2022
Noté 4 sur 5 étoiles

Lovely piece of jewellery

Lovely piece of jewellery, looks stunning on and delivery was good. Only complaint was that the ring itself came in an unbranded bag, I would have expected a branded box.

17 août 2022

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