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Lisez les avis des autres

Noté 1 sur 5 étoiles

This is a scam aimed at Arabs who are longing for a meal back home and would do anything to cook their recipes. Zero respect for the customers. Most items are out of stock, and no one notifies custome... Voir plus

Noté 1 sur 5 étoiles

I make order by 158€ , but i didn't receive only bcz i miss to write the house number although i put my postcode and my phone number … when i contact the customer service they apologize and say we w... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered different varieties of sausages thinking they were made by myjam. However, they are all sourced from different suppliers, this wasn’t what I expected. The Moroccan lamb sausages lacked salt w... Voir plus

Noté 5 sur 5 étoiles

Great stock, next best thing to authentic Syrian food. Sensibly packaged. Arrived on time and got continuous updates. I got makdous, Turkish zayton, foul medemas (teeba brand), pickled turnips (sofra)... Voir plus

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Épicerie
  4. Livraison de repas à domicile
  5. Primeur
  6. Supermarché

À propos de MyJam

Écrit par l'entreprise

MyJam - Cultural Groceries Delivered

MyJam is the UK's largest online store for cultural groceries and food. You'll find over 6500 authentic Middle Eastern, Turkish, Egyptian, Lebanese, Greek, Palestinian foods... and more.

From your everyday and favourite items, to quality halal meat, fresh seasonal products and chef-prepared dishes, you can shop all the food you really love in one order. It's the best selection you'll find in one place.

So, let MyJam do your shop for you. We'll source authentic products from our network of local and specialist suppliers in London, and deliver nationwide.


Shop Now

Download our App


The MyJam app makes shopping for your favourite cultural groceries easier than ever! You can create favourites lists, choose which products you're happy to accept substitutes for, and track the status of your order right through to delivery.


Customer favourites

With so much on offer at MyJam you'll be able to find lots of products you just can't get in your local supermarket or cultural store. Here are some of our most popular categories to show a little of what you'll find:


Halal Meat

Desserts

Indie Chefs

MyJam Weekly Offers


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

850 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,0

Tous les avis

(850)

29 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Love but delivery is a bit expensive

I love the concept and the range of food they offer which you wouldn’t normally find elsewhere, however, I would have bought more often from MyJam if the delivery fees weren’t so high, for example, I bought something for £4 and the delivery fee was £6, which really wouldn’t be worth it if I hadn’t bought more of the product

13 décembre 2023
Noté 5 sur 5 étoiles

Everything was spot on

I placed an order containing a range of middle eastern bits and bobs and was surprised that there were no substitutions/cancellations. I fully expected some things to not be available, but everything turned up right on time, beautifully packaged. Will definitely use this shop again.

12 décembre 2023
Noté 1 sur 5 étoiles

I pay 158€ but didn't receive my order

I make order by 158€ , but i didn't receive only bcz i miss to write the house number although i put my postcode and my phone number … when i contact the customer service they apologize and say we will wait you to order again 🤣
عملت طلبية ب158 باوند وما وصلت بس اتواصلت معهم حكولي الشركة ما قدرت توصل الطلب لانه عنوانك مش كامل مع انه كتبت البوست كود لبيبتي واسم المنطقة ورقم تليفوني … سهل يسحبوا المبلغ بس صعب يتواصلوا معي ليتاكدوا من العنوان .. وراح علي المبلغ والطلبية
الله يعوضني وحسبي الله ونعم الوكيل

10 décembre 2023
Logo de MyJam

Réponse de MyJam

Hello Arig,

We truly empathize with your situation and the inconvenience caused. To support you, we've committed to covering 25% of your order cost and are ready to resend it promptly. Please understand, accurate address details are crucial for successful delivery, as we, like all UK companies, depend on the information customers provide. We appreciate your understanding and look forward to serving you again soon.

Noté 5 sur 5 étoiles

I had an exceptional experience with…

I had an exceptional experience with [my Jam company ] and would like to provide some positive feedback. From start to finish, their service was outstanding and exceeded my expectations.

Firstly, their customer service team was incredibly helpful and responsive. They promptly answered all of my inquiries and provided detailed information about their products and services. They were friendly, professional, and went above and beyond to ensure that I had a positive experience.

The delivery service provided by [myJam ] was top-notch. The package arrived on time and in perfect condition. The delivery personnel were courteous and handled the package with care. I appreciated the updates and tracking information provided, which allowed me to easily monitor the progress of my delivery.

The quality of the product I received from [MyJam ] was exceptional. It was exactly as described on their website, and the craftsmanship was evident. I was impressed with the attention to detail and the overall quality of the product.

Overall, I highly recommend [myJam] for their excellent customer service, reliable delivery service, and high-quality products. They truly exceeded my expectations and I will definitely be a repeat customer. Thank you, , for providing such a positive and enjoyable experience.

11 décembre 2023
Noté 5 sur 5 étoiles

Great choice of items, good value for money

Very good choice of items from different cultures. The website is easy to use. I found (food) items here that I've struggled to find elsewhere. Great for those of us that have multiple ethnicities and want a taste of home or for those that want to try something new! Items were as described, good quality and well packaged. Good value for money and fast shipping. I'm very pleased!

11 décembre 2023
Noté 5 sur 5 étoiles

Delicious lamb, excellent service.

The rolled and stuffed lamb joint was excellently prepared. I thought that the cost of delivery was a bit expensive until the item arrived. The packaging alone justified the cost. The joint arrived o time, as promised, and was still chilled. Excellent product, excellent service.

10 décembre 2023
Noté 5 sur 5 étoiles

Great!

Excellent service - food delivered well-packaged and the fresh food was in a clever foil wrap with re-usable ice blocks. Really enjoyed our lahmacun and great to be able to restock the pantry with spices and sauces at a reasonable price.

8 décembre 2023
Noté 5 sur 5 étoiles

Fantastic service all round, perfect.

What a great business this is. Super speedy delivery. Possibly the best packaging I have ever received; so safe and well protected. Customer service is first class too. I had a question prior to shipping and it was answered instantly, knowledgeably and very politely.
I will be bank. Thank you for a perfect shopping experience.

15 décembre 2023
Avis spontané
Noté 3 sur 5 étoiles

Not what I ordered

Packaging and speed of delivery was excellent. However, I had explicitly requested that my item choices were not replaced by similar items if my choices were not available. MyJam responded to my request assuring me it would not happen. It did. I received two jars of jam I didn’t order. If I walk into a bar and order a pint of Stella Artois and the barman poured me a pint of Heineken and said, what’s your problem, it’s all lager, he could e assured I wouldn’t pay him a penny. It’s all fig jam I guess, is the attitude. Shame.

7 décembre 2023
Noté 5 sur 5 étoiles

A lifesaver online halal

The shop is very diverse and has everything I need - even hard to find products from back home! Everything can very well packaged, meat is fresh and everything is well in date. Delivery was on time and overall a great experience!

6 décembre 2023
Noté 3 sur 5 étoiles

Ordered different varieties of sausages…

Ordered different varieties of sausages thinking they were made by myjam. However, they are all sourced from different suppliers, this wasn’t what I expected. The Moroccan lamb sausages lacked salt which affected the flavour.
Chicken sausages were nice. Haven’t tried others. Not sure if I will order again.

28 novembre 2023

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