Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

The quality of the product is what I was hoping for, something that I don't handle like it will break, I feel comfortable drinking out of the sake set. I've seen others mention, and I agree, that co... Voir plus

Noté 4 sur 5 étoiles

Hard to know the size if u have not a tape beside u,.. perhaps showing it beside an average hand size would be useful. It was my mistake, I actually ordered from estimation... 😆 Wouldn't advise it!... Voir plus

Noté 5 sur 5 étoiles

Fantastic selection of Japanese goods! My wind chimes came quickly and the price was great - I would highly recommend this shop to anyone with an interest in high quality Japanese craftsmanship! I ha... Voir plus

Noté 5 sur 5 étoiles

I ordered the Damascus Knife Nyu. It arrived quickly and was packaged very well. The knife is beautiful, incredibly sharp, and so nice to hold. It's weighted perfectly in the handle and very ergonomic... Voir plus

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration

Écrit par l'entreprise

My Japanese Home, a reputed online store, deals in a wide range of Japanese styled products like Japanese Tableware, Japanese Kitchen Tools, Japanese Living Room and Japanese Décor items.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

351 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(351)

66 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great pan, shame about the wait

My Tempura pan is great, combining style and functionality most effectively. The only downside with the whole experience was the length of the delivery time. Had I known that it was coming from Japan I’d still have bought it, but wouldn’t have been a bit worried that it was never going to arrive. Heartily recommend.

18 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Almost

All Good only thing they never delivered the box advertised in 😞. I don't use them to travel but still think would of made all the difference.

8 août 2024
Avis spontané
Noté 4 sur 5 étoiles

The bell itself was lovely

The bell itself was lovely. Box it was shipped in was quite a disaster when it arrived, and as it was a gift so that did reduce the initial visual impact of the gift, but beyond that, the person who received it is happy.

23 août 2024
Avis spontané
Noté 3 sur 5 étoiles

Ultimately the curtains were fine

Ultimately the curtains were fine, a little pricey… the big issue is where do they come from? I’m thinking China… which is fine but it’s quite distance for a couple of curtains. And supposedly Japanese ones at that.

20 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Ordered a tatami from them on July 14th…

Ordered a tatami from them on July 14th which eventually turned up on August 12th, I ordered the 8cm version but have been sent the 4cm thick one. I’ve emailed the company every day since Tuesday to get a resolution to this but so far haven’t heard anything back. The product itself is nothing like on the photo, more like a cheap mattress topper, certainly not worth £300!

12 août 2024
Avis spontané
Logo de Myjapanesehome

Réponse de Myjapanesehome

Thank you for writing your review about My Japanese Home.

We understand that there was a shipping error and the wrong product was sent, but the problem is solved.

We sent a free return label for the package and you returned the package and received a full refund of your purchase.

After your case we have decided to remove this product from our store so as not to have any problems with future customers.

You even asked us to make a new shipment and we finally made the full refund because we have removed this product.

We regret your bad shopping experience and we assure that something like this will not happen again, however, you received a full refund of your purchase.

Sincerely.
Ewan
Customer Service Department

Noté 1 sur 5 étoiles

Everything is made in China

Everything is made in China. If you bought it it will be shipped from China and the quality is very poor as you have bought from wish store. I think wish's product will have more quality than this website. Also very expensive for what you receive.

15 août 2024
Avis spontané
Logo de Myjapanesehome

Réponse de Myjapanesehome

Thank you for writing your review on My Japanese Home.

First of all, could you be a little more honest in your review and comment on your shopping experience in a sincere and constructive manner.

You have only purchased one product from our store out of the 2600 products we have and you say that everything is made in China. This is not true.

We have thousands of customers who are very happy with the quality of our products and if you have purchased a product that you did not like (this can happen in any online store) be more honest and say that you contacted us and we sent you a free return label and refunded your purchase.

Your defamatory opinion about our products is not necessary.

We wish you the best of luck with your purchases on Wish and other similar platforms, because if you do not like a product, your purchase will surely not be as safe as on MJH.

Sincerely.
Ewan
Customer Service Department

Noté 5 sur 5 étoiles

Good

Great delivery time considering the distance (Australia to Norway), good quality product and decent price.

4 juin 2024
Avis spontané

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