I'm into my third week and I'm starting to notice improvements. However, the pens are a bit cumbersome, and a simple bottle with a brush would be far easier, and likely less expensive to produce then... Voir plus
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Lisez les avis des autres
Well, I had a nasty black stripe running the entire length of my big toe nail. Now it seems like the nail behind it is growing in healthy. I have also been taking sour sop bitters as an internal suppl... Voir plus
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My Wellness Representative Morie was great to speak with. She was patient and very detail oriented. She was very encouraging and I’m grateful for her help and dedication to help during this wellness j... Voir plus
L'entreprise a répondu
The follow up calls from LUNAVIA each month to make sure everything is going well and being done correctly to receive the best result possible are nice. Francine Macaranas is wonderful and very helpfu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Coordonnées de contact
1111B S Governors Ave # 80212, 19904, Dover, Etats-Unis
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I have been using Luvania since Sept 17…
I have been using Luvania since Sept 17 2026. I have noticed how much better my left thumb nail is looking . I took a Pic of my thumbnail on Sept 17 2026 it had brown spits from the fungus. Today Oct 25 2026 my thumbnail is healing this stuff really works I apply it once a day after I wash and rinse my hands I intend on buying more through the lunavia websight give it a try be patient it might wmork for you too
23 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Kimberly,
Thank you for sharing your experience with Lunavia and for highlighting the improvement you’ve noticed in your left thumbnail since September 17. We appreciate you sharing your progress and encouraging others to be patient and consistent with their application.
We understand that seeing changes in your nail’s appearance can be encouraging, and we’re pleased that you’ve noticed a positive difference so far. As nail health improves, continued growth and consistent care are important, and progress can vary from person to person. We also appreciate your intention to purchase again through our website.
We noticed that you rated your experience two star despite sharing these positive results. We’d love to better understand your overall experience and any concerns that may have influenced your rating. We’ve sent you a request for additional information through Trustpilot so we can learn more and determine what further assistance may be appropriate. Please respond to that request at your convenience.
If you have any questions in the meantime, please reach out to us directly at wecare@mylunavia.com.
Best regards,
Dylan
Lunavia Customer Care Team
Kate was the best!
Kate was a breath of fresh air. She was very informative, caring, and communicated very well on what needed to be done. I appreciated her great attitude!
24 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Ted,
Thank you so much for taking the time to share your review!
Providing informative and caring support makes a meaningful difference, and we're pleased to hear that Kate communicated clearly, guided you through the steps needed, and made your experience a positive one. We'll be sure to share your kind words with Kate, as your feedback highlights the value of providing thoughtful, attentive, and helpful customer care.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need further assistance. We're always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
A good product …
My toes and feet seem to be getting better and I love the products. The only concern I have is when I tell someone I don’t have money to purchase more right then, I don’t wanna be hounded to try and get it! Other than that I enjoy this product and it seems to be working
8 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Jon,
Thank you so much for taking the time to share your review!
We are thrilled to hear that your toes and feet are feeling better and that you love the results so far. At the same time, we completely understand your frustration regarding follow-up messages when you're simply not ready to make another purchase. You should always feel supported, never pressured, and we truly apologize for that discomfort. We have noted your preference so our team gives you the space to order only when the time is right for you, allowing you to enjoy your routine entirely on your own terms.
Please feel free to reach out to us at wecare@mylunavia.com if you would like us to update your communication preferences or if you ever need anything else in the future.
Best regards,
Dylan
Lunavia Customer Care Team
The nails seem to look better after a…
The nails seem to look better after a couple of weeks of use.
24 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Michael,
Thank you so much for taking the time to share your review!
Seeing your nails begin to look better after just a couple of weeks is an encouraging sign. Consistency is key when treating nail fungus, as it can take time for healthier-looking nails to grow. We encourage you to continue using the product as directed and remain patient as you work toward your desired results.
Please feel free to reach out to us at wecare@mylunavia.com if you ever need anything else in the future.
Best regards,
Dylan
Lunavia Customer Care Team
pens
The only problem so far is I got the pens an 2 of them were empty, leaked on pkg so far looksl8ke they are working like theyare suppose to
23 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Jeanie,
Thank you so much for taking the time to share your review!
We’re sorry to hear that two of your pens arrived empty and leaked inside the package. We understand how disappointing it can be to receive products in this condition. We’re glad to hear that the remaining pens seem to be working as expected. We’ll be reaching out to you via email regarding the two affected pens so we can assist you further and work toward a resolution.
Please feel free to contact us at wecare@mylunavia.com if you need any further assistance. We’re here to help!
Best regards,
Dylan
Lunavia Customer Care Team
Great enlightening experience
Juni was very knowledgeable, professional,friendly and a great representative for the company/product.
23 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Tomy,
Thank you so much for the 5-star review! Reading your kind words about Juni completely made our day. She truly cares about making sure everyone gets the right support, and I’m definitely passing your shout-out along to her—it’s going to put a huge smile on her face.
Knowing you felt heard, respected, and well taken care of means the world to us. Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Kate Postres was Great
Kate Postres was Great. Very helpful, patient and kind. She really made this a good experience me. I Appreciate her.
23 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Adrian,
Thank you so much for leaving us such a fantastic review! We are so glad to hear that Kate Postres was great, helpful, patient, and kind, and that she made this such a positive experience for you. Providing thoughtful, personal care is what we strive for every day, and I will be sure to pass your wonderful words along to Kate, it will truly mean the world to her!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Kate was very accommodating and…
Kate was very accommodating and patient. She answered all my questions and I look forward to her ongoing help and assistance in this journey of healing!
23 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Joanne,
Thank you so much for leaving us such a wonderful review! We are absolutely thrilled to hear how accommodating and patient Kate was in answering all your questions. Providing caring, attentive support is what we strive for every day, and I will be sure to pass your lovely compliments along to Kate.
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Thank you Aiza for taking care of me!
23 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Daniel,
Thank you so much for taking the time to leave us a 5-star review! We are so glad to hear that Aiza took such great care of you. Providing kind, attentive support is our top priority, and I will be sure to pass your lovely shout-out along to her, it will truly make her day!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Réponse de Lunavia
Dear Siacs,
Thank you so much for leaving us a 5-star review! We are so glad to hear that Lunavia seems to be working well for you so far. Fungal nail recovery requires patience and steady daily consistency, so it’s wonderful to know you’re already off to a positive start on your journey!
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to help and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Convenient and seems effective.
Tried the product for a few weeks now. Easy to use and seems to be providing positive results so far.
22 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Sherman,
Thank you so much for taking the time to share your 5-star review!
We are so glad to hear that Lunavia has been easy to fit into your routine and that you're already seeing positive changes after just a few weeks. Fungal nail recovery takes time and steady daily consistency, so it’s wonderful to know you’re already off to such a great start on your journey!
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to help and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
*15 mins “consult” sales pitch red flags!!*
Well I haven’t even started using my purchased products from this company but there are several red flags! I got several emails and texts asking me to schedule my 15 min free consult immediately after purchasing to discuss my products with a knowledgeable consultant. What a joke! Let’s call it what it was - a sales pitch to pressure you into buying more products (even BEFORE you have actually started to use their products, mind you!). I thought it was going to be an actual “consult” because that’s what they claimed it to be. But it wasn’t. It was a person reading a premade script that would occasionally ask you questions and ask for foot pics, but really the end result wasn’t “do you have any questions?” or “let’s talk about the products you purchased “. It was you need to buy this supplement or you need more of this item because you didn’t purchase enough. Sales. Not a consult. And I’m a doctor. Trained in discussing concerns with patients and listening. This did NOT occur. This was a sales transaction conversion. And once I made it clear to my sales associate (because let’s be honest, that’s what she was) that I wasn’t going to buy anything else further at this time because I wanted to see how the products I already bought would work first, she literally hung up on me and told me “thanks for calling, reach out again with more questions” and hung up. No chance to a fuly ask questions or respond. Really really poor.
Then the icing on the cake? Well I joined their Facebook group for members or VIP or whatever they are choosing to call it. And I posted my concerns there, as stating my complaints on my interaction on what had occurred during my “consult” today. Any guesses on how it was handled by the company?
They deleted my post. It didn’t violate any of this groups stated rules, and it was me sharing my experience to the group. If a company decides censorship is the way to address shortcomings of their business, then everybody loses, which is what we have here. My sales pitch “consult” was recorded so they know what I reported occurred and hiding it by deleting my post just makes me sad. Sad for their company, the owner, and the consumers who will likely never see even this post either. I didn’t know their group was only there for the #recordmyjourney pics and wasn’t open to actual discussions related to their business or products. Got it. Message received. Thanks for clarifying, they should be embarrassed and ashamed.
22 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Lisa,
Thank you for reaching out and sharing your detailed feedback with us. I want to sincerely apologize for the frustrating experience you had during your consultation call and within our Facebook community. As a manager, your perspective is deeply valued, and this is far below the standard of care and respect we strive to provide. We take your feedback very seriously and are actively addressing this internally to ensure our consultations remain purely supportive, educational, and helpful—never high-pressure sales pitches.
I also tried reaching out to you by phone earlier to apologize personally and assist you, but was unable to connect.
To ensure you have complete peace of mind, I want to reassure you that I have personally verified that your subscription is fully canceled, and no future charges or shipments will occur. Please keep in mind that fungal nail recovery is a slow process that requires daily consistency over time, but we completely respect your decision to try your current products on your own timeline.
I have just sent a follow-up email directly to your inbox so I can assist you further and make things right. In the meantime, if you need any additional assistance, please don’t hesitate to reach out to us directly at wecare@mylunavia.com.
Best regards,
Nicky
Lunavia Customer Care Team
I believe I am seeing some progress…
I believe I am seeing some progress with my nails growing back and looking normal again. It has been years since they looked normal.
19 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Mary,
Thank you so much for taking the time to share your review with us !
I can’t tell you how happy we are to hear that you’re starting to see progress and healthy growth. Dealing with nail concerns for years can be so disheartening, so seeing your nails begin to look normal again is an amazing milestone! Healing takes time and steady daily consistency, but your body is clearly heading in the right direction.
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to support you and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
She was very patient and clear with her…
She was very patient and clear with her instructions and information
22 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Jose,
Thank you so much for leaving us a wonderful review!
We are so glad to hear that you had such a positive experience! Having clear, patient guidance makes all the difference when starting a new routine, and it truly means a lot to know our team took the time to explain everything so thoroughly for you.
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any other concerns or questions along the way. We’re always here to help and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
I have tried everything but luniva…
I have tried everything but luniva actually works with consistent use. Thank you
8 mars 2026
Avis spontané
Réponse de Lunavia
Dear Tina,
Thank you so much for sharing your experience!
We are absolutely thrilled to hear that Lunavia is making a real difference for you. Trying so many products without success can be so frustrating, so knowing that daily consistency paid off and gave you the results you’ve been searching for truly means everything to our team!
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to support you and ensure you continue to have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
Great Consultation with Mori
Mori did a great job explaining the process, going thru the routine and plan. She answered all my questions. Very helpful and kind!
22 octobre 2026
Avis spontané
Réponse de Lunavia
Dear AngE,
Thank you so much for leaving us a wonderful review!
We are absolutely delighted to hear about your experience with Mori. She takes immense pride in walking our customers through every detail of their routine and plan with patience and warmth, so knowing she answered all your questions and made you feel so supported truly means the world to us. I’ll be sure to pass your lovely compliments along to her!
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to help and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
My specialist Kate was amazing!
My specialist Kate was amazing. She was extremely thorough and very educated on the product and process. She reviewed everything step-by-step. I look forward to using the product and working with her.
22 octobre 2026
Avis spontané
Réponse de Lunavia
Dear Georgia,
Thank you so much for leaving us a wonderful 5-star review on Trustpilot!
We are absolutely thrilled to hear about your incredible experience with Kate. She truly takes pride in guiding our customers step-by-step with depth and care, so knowing she made you feel confident and fully supported as you begin your journey means the world to us. I will be sure to pass your kind words along to her!
Please feel free to reply directly to this email or reach out to us at wecare@mylunavia.com if you ever have any questions or need anything along the way. We’re always here to support you and ensure you have a smooth, wonderful experience with us!
Best regards,
Nicky
Lunavia Customer Care Team
AIZA explained how the products worked…
AIZA explained how the products worked and walked me through each one. She answered all my questions and spent a lot of time with me. She was very helpful. I am hoping to have success with the treatment.
22 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Renee,
Thank you so much for taking the time to share your review!
Providing clear guidance and personalized support is important to us, and we’re delighted to know that Aiza took the time to explain how each of our products works, answer all your questions, and walk you through the treatment process. We’re glad she could provide the assistance you needed and help you feel more informed as you begin your treatment journey. We hope you experience positive progress with your treatment and encourage you to remain consistent with your application, as results can vary depending on the severity of the toenail condition.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need further assistance along the way. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
Slow but making alittle progress
22 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Steve,
Thank you so much for taking the time to share your review!
While we are glad to hear that you are seeing results, we completely understand that waiting for progress can require a bit of patience. We truly appreciate your honest feedback about the timeline, as well as your trust and support as you stick with the process. Steadiness is key, and we are right here cheering you on every step of the way to even better results.
Please feel free to reach out to us at wecare@mylunavia.com if there is ever anything else we can do to support your journey.
Best regards,
Dylan
Lunavia Customer Care Team
It seems to be helping
It seems to be helping. My nails still seem to be brittle, though.
15 octobre 2026
Avis spontané
Réponse de Lunavia
Hi Mark,
Thank you so much for taking the time to share your review!
It’s a positive step that you’re beginning to notice some improvement! We understand that brittle nails can still be a concern, and consistency is important when caring for stubborn toenail issues. Please continue following the recommended application instructions and give your nails time to grow out as they recover.
Please feel free to reach out to us at wecare@mylunavia.com if you have any questions or need assistance along the way. We’re always here to help!
Best regards,
Dylan
Lunavia Customer Care Team
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