My Perfume Shop New Zealand 

My perfume store is fantastic, they have a huge selection of fragrances and all are at great prices, customer care is also great right from the time of purchase right through until delivery, I highly recommend the perfume shop!

I like the description of the perfumes making blind buying easier to pick out.
Great communication from the company. Thank you. Happy with my purchases so far.

After I paid it said it would be delivered on said date. Then before said date got moved again 3 weeks later it turned up. I went to chemist warehouse & brought the product i was waiting for. Haven't even opened there product!

The shipping was a lot longer than expected, took nearly a month to arrive and when it did my perfume had leaked throughout the original box, I only lost maybe 8% of the bottle but thought it may have been packaged a little bit more carefully than popped into a box with no padding. It arrived though and they stayed in contact which I am grateful for.

Advertising as a NZ website, yet it took a very long time to arrive because it needed to be sourced from overseas

Fast efficient service - was a bit worried but didn’t need to be

I bought some older fragrances for my wife Este Lauder Cinnabar being one that comes to mind. Website was easy to navigate and received the package at a competitive price within a week or so . Well packaged. The scent reminded us of our courting days however the scent was not as heady as we remembered. On checking on Google it was mentioned that older fragrances are not as strong as international laws prevent earlier ingredients. Still smells good but have to use three times as much and replenish during the day. The original would stay all day. Overall a good experience.

The perfume came perfectly packaged. Smells amazing and would definitely recommend. Also get all the compliments from family members and even strangers. Thank you My Perfume Shop Nz.

Slight wait for my order but happy with the product. Have ordered a number of products and always happy with products received.

There was a bit of a wait for the order to be posted but it was within the delivery timeframe stated when I ordered and once it was posted arrived next day, no issues

First there was a delay in my order. After sending a few emails, I finally received my order. When I opened the box, the perfume was not the one I had ordered. On top of that they kept lying that it was the right perfume.

Wonderful experience, I found a perfume that I wanted and couldn’t get in stores. Really happy with my purchase.

If i could give less than 1 star i would. After a month delay on my order i purchased elsewhere as they started saying my order was a "preorder" item, which was never stated when purchasing and i would've found it elsewhere if i was aware. I asked for a refund and had to fight for 2 weeks back and forth and turn down multiple bribes for store credit + 10% and sob stories about their small business. After threatening to formally complain to commerce commission they promptly refunded me. Very unprofessional business and after reading other reviews its clear their shipping times are grossly misleading. Save yourself the headache and buy anywhere but here.

Aubrey was great at amending one of my orders that was taking awhile to arrive. Clarifying that the item i wanted was out of stock and unable to get for awhile so they gave me alternatives and it arrived within a week

I put my order at 1/September and as of now it is 16/ September and it shown arriving at 16 /September and never arrived.I sent more than couple of email to follow up and response was nonsense automatic reply by AI. I am very disappointed.
I will never buy it again due to lack of communication for shipping and taking longer time for shipping

Misleading advertising and claims to be NZ based, significantly delayed partial shipment, poor and overpriced 'substitute' sample provided without consultation as replacement for unavailable item, inadequate customer support .... This was one of the worst and most disappointing online shopping experiences I have ever had. Contrary to website claims this is not a NZ based business (this is clear from the timing of emails received from customer support - "the Chief Happiness Officer" - and the tone of English used). Once orderd (and paid for) the company attempts to source product from overseas which subsequently proves to be not available. This customer is certainly not happy and will never purchase from this company again.

Ordered 28 August
Delivered 11 September

Not impressed, the confirmation email stated will be shipped from our Auckland warehouse (I live in NZ). When I enquired about my order taking so long I got a standard reply that didn't answer my Auckland shipping but just mentioned the product comes from Asia (see their reply below). Now I have to block them because they keep bombarding my mail box with reminders to place feedback, well here it is.

""I have looked into your order details, and it looks like this order has the following expected delivery date: Get it between 9-15 September, which was mentioned at the time of purchase and can be found at the top of your confirmation email under "Arriving".

You will receive the tracking link as soon as it's picked up from our warehouse.

Please note that some delays may occur these days due to limited flights in the Middle East, where we transfer a lot of our stock from, so please allow a few days before contacting us.

We are working H*RD ON (censured bu Trustpilot LOL) securing your items and the available cargo flight.""

Order came super quick, exactly what I ordered.
Will buy from these guys again.