I've bought several products from My Volts over the years - various replacement power supplies and also Candy Cords cables. They have all been high quality, low price and exactly as described on the w... Voir plus
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purchased plug adaptor from My Volts for my Bioenergiser Circulation Maxx Circulation. Ordered on Monday 15th November.2021 I received Email on the same day saying order received, on the 16th Nove... Voir plus
I've ordered a few items from Myvolts over the years. They've often resolved issues for me, and when a manufacturer doesn't supply a power adaptor (which I find ridiculous) or i need new but at a go... Voir plus
Venditore attento, premuroso e gentile. Ho acquistato un alimentatore per TC Helicon Voicelive 3 ma il prodotto tardava ad arrivare. Ho contattato il venditore che ne ha subito spedito un altro. Il... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
myVolts is a small Irish company, based in Dublin, focused on providing modern and innovative power solutions for home, mobile and professional devices - mainly for musicians and other mobile creatives. With well over a decade of experience in online retail and power, both customer engagement and product expertise are at the heart of our business. We aim to provide well-designed and flexible power delivery solutions to exactly meet the needs of our customers.
Coordonnées de contact
68 Pearse Str., D02 R209, Dublin, Irlande
- help@myvolts.co.uk
- myvolts.co.uk
4,6
Excellent
138 avis
Aucun historique récent de demande d’avis
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Pathetic customer service
Pathetic customer service. Not sent my item in nearly a month. Blaming Covid for the delay, not not answering customer service email. Will be contacting the ombudsman first thing If they haven’t been in touch by the end of the day
24 juin 2020
Avis spontané
Réponse de MYVOLTS
Brenainn's order was placed on Wednesday 3 June in the afternoon and shipped out on Thursday 4 June around noon. No tracking was available unfortunately, as Brennain selected untracked free postage at checkout. When the Customer contacted us, we re-shipped his order promptly though. And we have invested a lot of thought, time and effort to improve our customer service quality and response times since then.
Fantastic Customer Service!
I'm not sure what's causing the negative reviews about their customer service, because my experience was fantastic. There was a problem with the zip code on my order and they didn't even make me wait to see if it was corrected and the item sent on by the post office, but instead sent me a new charger immediately. In my experience this is really atypical of offshore companies. Bravo MyVolts!
19 juin 2020
Avis spontané
Bought a replacement power supply for Philips_Frame_SPF1007/10.
Bought a replacement power supply for Philips_Frame_SPF1007/10, works fine.
Delivery fast, excellent customer service.
16 juin 2020
Avis spontané
wrong item, and shocking customer service
I ordered a replacement power supply charger from them, item received in good time, however the wrong item was received, you can only contact them through the support site, had a reply to my first email, i replied, then nothing, so had to go else where, shocking customer service will not use again.
12 juin 2020
Avis spontané
Réponse de MYVOLTS
Fortunately, we have listened to such Customer voices and have invested a lot of thought, time and effort to improve our customer service quality and response times since then. Try us! It's not the same company anymore.
I thought it was a scam website because…
I thought it was a scam website because I hadn't received anything since May but my order just came in..I am sooooo happy because it's the right item and I feel very bad for leaving a bad review before. Anyone reading this, be patient please because its not a scam. U will get ur item. How can I delete a previous review or complaint
8 juin 2020
Avis spontané
brilliant company
Amazing company. Great products but most of all fantastic customer service. They kept me fully up to date with my order and delivery, and also sent an email shortly after to make sure I had everything I needed, if I had any issues they assured they would be able to help with no hassle, a very personal company and I would absolutely re order from them and recommend to others, I strongly dissagree with the negative reviews on Myvolts
1 juin 2020
Avis spontané
Had an issue with contact and purchases…
Had an issue with contact and purchases but was resolve and refunded, I even was able to keep the purchases at no charge. Good and fair services would recommend
30 mai 2020
Avis spontané
Excellent customer service
Excellent customer service, even if I did not manage to get my order because of territorial and warehouse issues. Anyway, I found an alternative way to get the products. Those comments down-below are mean and hysteric.
15 mai 2020
Avis spontané
SONY BLUETOOTH SPEAKER ADAPTOR
Ordered a replacement charger for a Sony speaker which was sent fairly quickly but unfortunately is either faulty or they sent the wrong one. Despite numerous emails and Facebook messages they have not resolved this issue. Really bad customer service and I would definitely not recommend this company
4 mai 2020
Avis spontané
Received no confirmation email
Received no confirmation email, no shipping advise and get no response from the “helpline” team. Very worrying that I’ve just lost/wasted money as I paid for extra for fast delivery...
22 avril 2020
Avis spontané
Faulty item, no customer service.
Ordered an adapter, which when it finally arrived did not work. The cover is also separating from the base, so it is probably dangerous as well. They have not replied to two emails & I refuse to use a premium rate number. Despite some of the (few) good reviews I do not think they are a reputable company.
3 mars 2020
Avis spontané
Excellent customer service
Would like to say I found these people very helpful and genuinely cared that I was happy with my order I would definately use them again customer service was excellent
16 janvier 2020
Avis spontané
Received wrong items
Received wrong items
Can’t find any details on how to return
There’s no email address and only a premium rate telephone number. How can they make it so difficult to return a item that they sent in error. Awful will definitely not use or recommend
10 janvier 2020
Avis spontané
Réponse de MYVOLTS
Things have improved since! Now each of our websites has a fully featured Support section with some key Frequently Asked Questions (and answers) to let you find your answers to the most common queries, as well as multiple simple contact forms that enable you to get in touch with us by email quickly. Regarding the issue David raised here - he eventually managed to get in touch with us a few days later and we sent the correct items to him by tracked service at our own expense. Packing errors do happen once in a blue moon, try hard as we might... We are sorry.
DOD effect pedel power adapter
I received my power adapter for an old set of guitar effects and they worked perfect as they described
3 janvier 2020
Avis spontané
Adaptor for very old keyboard - perfect
Looking for a plug/adaptor for a very old (prob 25/30 years old) keyboard, MyVolts came up trumps, very reasonable price, very speedy delivery and it works - perfect. Communication was good too.
I cannot fault the product or the service
30 décembre 2019
Avis spontané
Absolutely a scam
19 septembre 2019
Avis spontané
Réponse de MYVOLTS
For the record: this Customer placed their order on 6th September 2019 and it was shipped out still on the same day! The fact that this review, so dramatic in its brevity, is posted 13 days later lets us thing the order was held up by international post. We can't know for sure if the order arrived though because the Customer does not seem to have ever emailed us - we found no emails from him and and we always reply to absolutely every customer's message we receive.
Placed an Order almost two weeks ago
Placed an Order almost two weeks ago, they were fast to reply and tell me that my order was confirmed. I've emailed multiple times and have not gotten any answer or responses from them for any tracking information. today is the last day these cables can come in. so let's hope they do. If not i am going to request a refund.
18 septembre 2019
Avis spontané
I found this company excellent.I…A Great Company Very Positive Experience
I found this company excellent.I ordered an adapter on Monday 2nd and had my order delivered on Wednesday 4th. They also emailed me three times with updates on my order. They were very professional and very friendly. I would say my experience with MyVolt was absolutely positive and I will definitely be using them again.
I do not understand why there are so many 1 star rating for this company.
4 septembre 2019
Avis spontané
Halfords power pack 200 charger
Ordered charger for Halfords power pack 200.
it has to be charged at 13.5v minimum but they sent charger which is only 12.4v max
sent email but no reply...
checked on parcel return adrress is Switzerland!!!
waste of money....
8 août 2019
Avis spontané
Réponse de MYVOLTS
Just to be clear - back then we were shipping from our partner facility in Switzerland, yet this is no longer the case. We ship from the Netherlands now and the new warehouse is able to deliver orders across Europe within 2-3 business days. And one thing never changed: we NEVER required any customer to send back a product that proved incompatible or faulty at their own expense.
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