Najaf Rugs Avis 306

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A mesmerising and memorable experience to visit Najaf Rugs at Prahan. **Maria is so graciously warm and inviting, sharing their most beautiful pieces and the history of the wools and weaving pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great range of rugs. Easy to communicate with each time when I had a few questions pre-purchase. Rug arrived in good condition and well packed (with personal touch like handwritten note, plus rug care... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Afghani Maimana kilim rug, a birthday present for my daughter, is beautiful. The vegetable dyes give subtle colours. The weaving is obviously done by an experienced craftsperson and the wool is a c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought a many rugs from Najaf Rugs over the last few years and I have always been impressed with their wide range, quality, pricing and customer service. I live in a rural area and the shipp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis
  2. Magasin de moquette

Écrit par l'entreprise

We're the home of beautiful handmade Rugs & Textiles, sourced all over the globe, just for you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

306 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Service was impeccable

Service was impeccable, and professional. Friendly genuine interaction and customer service. Definitely recommend this business and products.

4 juin 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Tiziana! It was a pleasure helping you find the perfect rug. We hope you love it forever.

Best,
Maria

Noté 5 sur 5 étoiles

Gorgeous Najaf rugs

First of all, I loved the huge range of rugs and even better that they were on sale. At first it was hard to choose a rug. I used the 'wish list' function and worked from there based on size, colour and price.

I was also impressed with the efficiency in which my online order was handled....thank you

4 juin 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Helen. We appreciate your kind words greatly.

Noté 5 sur 5 étoiles

Beautiful carpet

Beautiful carpet, a truly one off of high quality. Fast postage and well pack.

22 mai 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you for the 5-star review, Mark. We hope you love your new rug forever.

Best,
Maria

Noté 5 sur 5 étoiles

Fabulous Najaf Rugs

I have now bought 2 rugs from Najaf Rugs and really love them I have already recommended them to family and friends great selection delivery was incredibly quick am very happy 🙏

18 avril 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your continued support; we greatly appreciate it. We hope you're loving both your rugs!

Noté 5 sur 5 étoiles

Prompt, friendly and honest service

Prompt, friendly and honest service.
Will return again to purchase.
Regards Antony

3 avril 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you for your kind words, Antony. We hope to see you soon.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Our experience was fantastic Thank you…

Our experience was fantastic Thank you so much for your time. We love our new rug the quality is amazing and we definitely will be recommending family and friends

26 mars 2024
Avis spontané
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you for your 5-star review! We greatly appreciate it.

Noté 5 sur 5 étoiles

Very good quality

Very good quality, friendly service.

6 février 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Linda!

Noté 5 sur 5 étoiles

High Quality & Great Customer Service

Purchasing was easy! Rug arrived within 2 weeks and matched the photos and description exactly.
Very happy with how it looks and the quality is exactly what I was expecting for the price. Top Notch!

10 janvier 2024
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Salina! We appreciate your 5-star review.

Noté 5 sur 5 étoiles

I bought quite a few items from Najaf…

I bought quite a few items from Najaf Rugs and I thoroughly enjoyed the experience. I am not an expert but the merchandise appears to be of excellent quality and very fairly priced. The service was just terrific. The Najaf team is so warm, friendly helpful and knowledgeable. The rugs and other items have so much charm and personality. Likewise the staff. I do hope you go and see for yourself. Enjoy!!!

15 janvier 2024
Avis spontané
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your glowing review, Udesthra. We greatly appreciate your continued support. It's always lovely having you in-store. I look forward to your next visit.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Maria was fantastic

Maria was fantastic. She took time. Time to understand my needs and budget. I never felt pressured. She wanted me to have the rug that suited me. It was only a small purchase but that wasn't a problem. They would be top of my next purchase list. The rug was as described well priced and arrived promptly.

15 décembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your incredibly kind words, Katherine. It was a pleasure helping you find the perfect rugs.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Beautiful hand embroidered kilim

Fantastic and efficient service from Najaf Rugs - Maria was very helpful in sending me additional photographs of the rug I was interested in. I now have a very special hand embroidered woolen kilim to light up my flat. I had to move two other Najaf rugs to a new space to fit in the new kilim so it's like I have three new rugs instead of just one! So good!

13 décembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your 5-star review, Brian! We appreciate your continued support so much.

Best,
Maria

Noté 5 sur 5 étoiles

Trust and quality

I was nervous about buying a rug online but the Najaf company has been professional and reassuring from the start. My daughter wanted her new bedroom to be like Mr Tumnus’ cosy space in Narnia! The rug is perfect, arrived in Perth promptly and is very good quality. I must remember the name!

30 novembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Corinne! We're pleased to hear of your positive experience and hope your daughter loves her rug forever.

Noté 5 sur 5 étoiles

Simply the best rugs and impeccable service

Over the last few years we have bought several rugs from Najaf. Most in person at their magnificent shop. The last online. Their website is great and provides several perspective photos for every rug for sale. Najaf's rugs are authentic, exquisite and provide a rare opportunity to own and enjoy masterfully created rugs. The last purchase was despatched within 2 days of placing the online order! Highly recommend

28 novembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Grant! Your continued support over the years has meant the world to us. We hope you're loving all your beautiful rugs, old and new.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

Great rug; timely process; poor delivery.

For us, we have the rug we wanted within 3 business days of ordering. The packaging was perfect. The actual delivery was questionable. We heard the doorbell however, the delivery person had pulled away in his vehicle in the short time it took us to get to the door. In our view, we would have preferred to have the package 'handed to us' personally and not left at the front door.

23 novembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much, Phillip, for taking the time to share your feedback with us. We truly appreciate your input and are delighted to hear that you promptly received the rug you wanted.

We apologise for any inconvenience caused by the delivery experience you described. We understand the importance of a personal and secure delivery process. We have noted your feedback and assure you that we take this feedback on board. We will review our courier services to ensure that such instances are minimised in the future.

Kind Regards,
Maria

Noté 5 sur 5 étoiles

The rug was available the same day we…

The rug was available the same day we ordered it online and all went so smoothly when we picked it up. But the really wonderful aspect was that Mr Mazari's daughter Maria agreed to a special request we made on behalf of our young Afghan refugee friends who have very recently managed to find safety in Spain. We asked if her father might be willing to sign his two books so we could send them to our friends. He did this and Maria then posted the books to us. That is way more than "customer service". It is an act of kindness and compassion on a wholly different level.

22 novembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your incredibly kind words, Dorothy; we appreciate it beyond belief. We thank you for visiting us in-store and hope to meet in the future with some Afghan tea.

Noté 5 sur 5 étoiles

Beautiful rug and excellent customer service

Beautiful rug and excellent customer service! Recently, I purchased a new rug from Najaf Rugs and I am absolutely delighted with it. The rug is made of high-quality materials and is beautifully crafted. It is also very soft and comfortable underfoot. I have already received several compliments on my new rug and I would highly recommend Najaf Rugs to anyone looking for a high-quality, beautiful rug.

20 novembre 2023
Avis spontané
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your glowing review; we greatly appreciate it! We hope you're loving your new rug.

Noté 5 sur 5 étoiles

Experience the unique, authentic and the warmth of family business

I bought four rugs from Najaf. They are all great quality, making my place look neat, tidy, and sophisticated. The whole experience dealing with them is outstanding, with excellent customer service, great communication (including ordering online), and the warmth of the family business. These make the whole experience unique and authentic.

12 novembre 2023
Logo de Najaf Rugs

Réponse de Najaf Rugs

Thank you so much for your continued support, Fia. We appreciate your kind words and 5-star review!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus