Nassboards Avis 

474
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Voir plus

Noté 5 sur 5 étoiles

Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales supp... Voir plus

Noté 5 sur 5 étoiles

We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been ve... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

474 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(474)

90 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good prices and great service

Good prices and great service. I ordered a tanking kit and mistakenly gave completely the wrong postcode for my delivery address. Unsurprisingly, he couriers sent the package to a delivery depot miles from my house. I explained the problem to Nass Boards. They recalled the original and immediately sent out a replacement to the corrected address on overnight delivery.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! I received a faulty shower tray for my wet room and I got a replacement delivered in less than 24 hours. Martin was very polite and replied to me even out of hours.
Thank you for saving me time and money!

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and courteous

Arrived early and the person who delivered it was really friendly and polite, couldn't ask for better service.

29 juillet 2025
Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, and best price for backer boards. First time using these boards and I am very impressed. Boards came well packaged. Hopefully they will insulate my garage, time will tell.

25 juillet 2025
Noté 5 sur 5 étoiles

Recommended

Positive experience overall, a bit of misunderstanding to start with but resolved very quickly so highly recommend this company thanks

26 juin 2025
Noté 5 sur 5 étoiles

Excellent Customer Service.

I think your customer service is excellent . I've been dealing with Martin - even though he was on annual leave - he still directly responded to my queries / enquiries. Everything done as said , good prices too.
Cant fault your organisation.

Thank you Martin .

24 juin 2025
Noté 5 sur 5 étoiles

I bought some thermal boards and…

I bought some thermal boards and electric ufh off This company on eBay

Absolute pleasure to deal with, and all my stuff (2 lots) came delivered within 3 days

I then contacted on eBay explaining my dog chewed through the ufh cable I left exposed (all my own fault) and he offered me a “ufh repair kit “ absolute free of charge,plus it came overnight delivery day (again totally free!…I didn’t know you could get things that fast through the post anymore. Lol !

Communication was very fast and efficient, helpful and knowledgeable.

Will be dealing with them again if I need anything they provide

Can’t recommend enough…Thank you again. 👌

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

1st class customer service

I purchased an underfloor heating and controller system through Amazon in April whiich was not installed until June at which point discovered the controller faulty and with the underfloor mat installed I could not claim through Amazon. I contacted Nassboard directly regarding the problem and the unit was replaced without question within 3 days. 1st class customer service.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Bathroom Niche

Although the first delivery of our niche was faulty your service to get a replacement over night was amazing.
Quality of the product is very good.
Thank you

28 mai 2025

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