Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Voir plus
L'entreprise a répondu
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Value for money , excellent product range and very high quality. Next day delivery is an added bonus . Martin at Nassboads was brilliant for customer advice and very quick to answer any questio... Voir plus
L'entreprise a répondu
This was my second purchase of underfloor heating kit via Amazon On arrival,we found that the thermostat was missing, Amazon advised to contact Nassboard directly A quick email from me,was... Voir plus
Great value wetroom tray and tanking system, everything was delivered as described on the website. We like that there were many options to choose from. The goods arrived fast, and the aftersales supp... Voir plus
We have bought multiple products from this company. Their products have all been of a high standard and their technical support team are very responsive and knowledgeable. Deliveries have also been ve... Voir plus
We are Online Wet room & Underfloor heating supplier Established in 2013 supplying direct cutting out the distributors. Operating out of 5 Large warehouses sending out over 2000 parcels a week. Our Family run business has £3,000,000 in stock ready to send out for next day delivery when ordered before 1.30pm Monday to Friday with thousands of regular customers. If you have an issue or need help please contact us by email we Typically reply within a couple of hours however there are times when we are extremely busy however we will reply to you please give us the opportunity to help resolve your issue and if required you can contact us on the emails enquiries@nassboards.co.uk & nassboards@live.com who will be happy to help for any issues that you may have. We have a 30 day return policy & happy to accept the return if unused & as sent to you.
Humphrey's Farm Lane , CM3 1EF, Chelmsford, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Order arrived on time.
Great value for money.
We will definitely become repeat customers as we are very impressed with the products we ordered.
Good prices and great service. I ordered a tanking kit and mistakenly gave completely the wrong postcode for my delivery address. Unsurprisingly, he couriers sent the package to a delivery depot miles from my house. I explained the problem to Nass Boards. They recalled the original and immediately sent out a replacement to the corrected address on overnight delivery.
Excellent customer service! I received a faulty shower tray for my wet room and I got a replacement delivered in less than 24 hours. Martin was very polite and replied to me even out of hours.
Thank you for saving me time and money!
Arrived early and the person who delivered it was really friendly and polite, couldn't ask for better service.
Quick, simple and easy to order with prompt delivery, for which there was no extra charge. Perfect.
Fast delivery, and best price for backer boards. First time using these boards and I am very impressed. Boards came well packaged. Hopefully they will insulate my garage, time will tell.
Excellent service exceed expectations. Many thanks
Positive experience overall, a bit of misunderstanding to start with but resolved very quickly so highly recommend this company thanks
I think your customer service is excellent . I've been dealing with Martin - even though he was on annual leave - he still directly responded to my queries / enquiries. Everything done as said , good prices too.
Cant fault your organisation.
Thank you Martin .
Brilliant customer service, would recommend to anyone. Item i brought was as expected, good quality, very quick delivery, next day. Good after sales support.
I bought some thermal boards and electric ufh off This company on eBay
Absolute pleasure to deal with, and all my stuff (2 lots) came delivered within 3 days
I then contacted on eBay explaining my dog chewed through the ufh cable I left exposed (all my own fault) and he offered me a “ufh repair kit “ absolute free of charge,plus it came overnight delivery day (again totally free!…I didn’t know you could get things that fast through the post anymore. Lol !
Communication was very fast and efficient, helpful and knowledgeable.
Will be dealing with them again if I need anything they provide
Can’t recommend enough…Thank you again. 👌
I purchased an underfloor heating and controller system through Amazon in April whiich was not installed until June at which point discovered the controller faulty and with the underfloor mat installed I could not claim through Amazon. I contacted Nassboard directly regarding the problem and the unit was replaced without question within 3 days. 1st class customer service.
Brilliant product at the right price with matched aftercare service. Wouldn’t hesitate to recommend.
Delivery was on time, great service and very helpful post-delivery.
Plumber was impressed with the quality of the product
Although the first delivery of our niche was faulty your service to get a replacement over night was amazing.
Quality of the product is very good.
Thank you
Easy to lay
Clear instructions
Excellent tutorials on you tube
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