National HomeCraft Avis 

41
TrustScore 3 sur 5

3,2

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Noté 3 sur 5 étoiles

I contracted National HomeCraft (NHC) to install 8 Andersen windows in my home. The windows were a bit pricey, but I felt that they were excellent windows, so I agreed and ordered them. I paid 1/3 u... Voir plus

Noté 5 sur 5 étoiles

Perfection! Ernie is a perfectionist! He did an excellent installing the shower enclosures. We had both bathrooms finished. One right after the other. Three days total. Cannot hardly see the seams... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Major problems with this company. Started shower in March 2023 finished July 2023 only because I was persistent as they never returned calls or kept in contact with us regarding the issue. Shower is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Other than the delayed window install(which wasn’t their fault, just a storm/shipment delay) everything went perfectly! I love our new shower/tub combo, I really can’t believe we put it off for so lon... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Travaux généraux
  2. Entrepreneur en toiture

À propos de National HomeCraft

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3,2

Moyen

TrustScore 3 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,2

Tous les avis

(41)

0 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

We are pleased with the new shower…

We are pleased with the new shower installed by Luxury Bath of National Homecraft. All associates involved with the sale and installation were professional and courteous ( Alan, Rick, Robert and Scott).
We did have an issue with one of the shower corner shelves coming loose, but Robert and Scott came out quickly and fixed it. Robert fortified the shelf with a screw that he mentioned he will do on all projects in the future.
Our only negative thought is that, for cost of the project, the shower floor should be slip resistant. Luxury bath does include a safety first letter in its paperwork highly recommending that we purchase a non-slip mat.

4 mai 2021
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Réponse de National HomeCraft

Thank you Mr. Skawinski for taking the time to leave us a review. We appreciate your feedback.

Noté 5 sur 5 étoiles

I would recommend your services

I would recommend your services and company to anyone that needed an exemplary and professional redo of a bathroom. From the sit down overview of the estimate to the finished product, there were few issues that were not reviewed and corrected with professionalism and courtesy. The workman were knowledgeable and experienced and completed the entire job with little or no inconvenience.

22 avril 2021
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Réponse de National HomeCraft

Thank you Jack for your feedback. Enjoy your new bathroom!

Noté 5 sur 5 étoiles

10/10

Other than the delayed window install(which wasn’t their fault, just a storm/shipment delay) everything went perfectly! I love our new shower/tub combo, I really can’t believe we put it off for so long! The install guys were polite, professional and meticulous with their work. I 10/10 recommend for everyone that needs a bathroom update! 💕

21 avril 2021
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Réponse de National HomeCraft

We are so glad to hear that you love your new shower/tub combo! Thank you for taking the time to leave us a review.

Noté 4 sur 5 étoiles

Our new shower

The workers were excellent! They did a great job and answered all of my questions (I'm very curious and love this kind of work and I had a lot of them)! The only reason I gave 4 stars instead of 5 is because I think the price was a little high. Other than that, we love our new shower!!!

21 avril 2021
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Réponse de National HomeCraft

Thank you for taking the time to leave us a review. We are pleased that we could answer all of your questions.

Noté 4 sur 5 étoiles

Everyone we interacted with were very…

Everyone we interacted with were very professional. Project was completed in the time frame we expected and we love the results!

20 avril 2021
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Réponse de National HomeCraft

We appreciate your feedback, Thank you!

Noté 5 sur 5 étoiles

Tub-to-Shower ASAP!

Ryan and crew did a great job! We needed a Tub-to-Shower remodel done ASAP due to mom coming home from the hospital. Contacted 5 companies and only you guys were able to get started right away. Ryan was super friendly and made us feel at ease about the situation's urgency. Great communication and personal touch. One small fix was taken care of and the job was done quickly&correctly& mom likes it!

19 avril 2021
Avis spontané
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Réponse de National HomeCraft

We appreciate your feedback. National HomeCraft wishes you and your mom the best.

Noté 5 sur 5 étoiles

If you are looking for a great company…

If you are looking for a great company and workmanship, stop searching and contact National Homecraft’s Luxury Bath. Robert and Scott did an excellent remodel of our shower. They were detailed and neat. The white acrylic surround looks bright and stays clean. Customer service is outstanding! I highly recommend this company.

16 avril 2021
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Réponse de National HomeCraft

Thank you for taking the time to leave us a review. Enjoy your new shower!

Noté 5 sur 5 étoiles

Perfection

Perfection! Ernie is a perfectionist! He did an excellent installing the shower enclosures. We had both bathrooms finished. One right after the other.
Three days total. Cannot hardly see the seams in the corners.
Absolutely Positively Happy with the result! Would hire National HomeCraft
again in a heartbeat!

13 avril 2021
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Réponse de National HomeCraft

Thank you for taking the time to review us!

Noté 5 sur 5 étoiles

We are very happy with our bathroom remodel!!

First thing, we were very impressed with Robert and Scott, they came out to our home and were very informative and very helpful. There were some issues with the hardware for our install not being correct and they worked on it with such due diligence and got the items that we requested without a second thought. They worked a little extra time and got the work completed in a very timely manner. The only thing that I was not too happy about was the time frame that we were given. When the sales person came out to our home initially, he said we would have the remodel completed in about 3 weeks and it ended up taking more like 6 weeks. Other than that the finished product is amazing and we would definitely recommend this company to our friends and family!

24 mars 2021
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Réponse de National HomeCraft

Thank you for your feedback. We apologize for any delay in your project. Sometimes custom accessories tend to take a little longer to receive. Enjoy your new bathroom!

Noté 5 sur 5 étoiles

National Homecraft did amazing work!

National homecraft was able to do a complete transformation of my master bathroom In a timely manner and with excellent craftsmanship. They were able to take what I visioned and make it even better. Every staff I dealt with were friendly, professional, and paid attention to detail. I would highly recommend this company for any home or buisness projects.

2 mars 2021
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Réponse de National HomeCraft

National Homecraft is happy to hear that you are satisfied with our products, staff and craftsmanship! Thank you Loren for your feedback!

Noté 5 sur 5 étoiles

Everything

Everything, from start to finish, was wonderful. The salespeopel were polite, attentive, friendly and most of all knowledgeable. Everyone we dealt with was professional. The installers were super. Took precautions to minimize any mess and cleaned u afterwards. Completed task promptly and were willing to talk about the project and answer questions

14 février 2021
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Réponse de National HomeCraft

Thank you Tim, we greatly appreciate you taking the time to give us your feedback!

Noté 5 sur 5 étoiles

My bathroom was transformed

My bathroom was transformed
In two days to a beatuful and safe bathroom

1. The installer was polite.

2. He was very respectful of our home he had drop clothes to not. Track any dirt
3. He set up his work area under car port and cleaned up when finished every day..
4. When finished he went over the care of our new bathroom

25 janvier 2021
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Réponse de National HomeCraft

Thank you, we really appreciate your feedback!

Noté 1 sur 5 étoiles

Deceitful Company

My mom and I moved to a new home about 2 years ago, and have been wanting to get a metal roof. We had a company picked out, but wanted to shop for options. Paul Stahlman came out with National Homecraft and Solar Shield Roofing. He showed us examples and proceeded to tell us why their roofing was better. The cost was more, but he also said they could do a roof over our patio. Part of the reason we decided to pay more was because 0% financing was available. We didn’t run our credit with any previous companies until we were sure what company we would use. Paul ran a hard credit check on both my mom and myself (of course lowering our credit score as expected) and we received approval for $5000 more than we even needed. We signed the contract and were told they would be out soon. We spoke to Paul a couple times on the timing of when the job would begin, and were looking at the week of Christmas (because he said they don’t stop working and this would be a great week to do it). 31 days after signing, and just a few days after speaking with Paul, we got a letter in the mail cancelling our contract with no explanation. When we called Paul, he said there was nothing he could do, it would cost us $5000 more to complete the project as the parts cost more.
How funny that we just so happen to have approval for $5,000 more than the original quote. This company obviously has no value in their customer service, and simply wants to squeeze out every dime they can from their customers. Now our credit has been hit, and we still don’t have a new roof. We’re going to be saving to pay in cash with whatever company we choose, so this deceitful behavior doesn’t happen again. If you don’t mind paying more than the job is worth, and getting screwed over, this is the company for you.

22 janvier 2021
Avis spontané
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Réponse de National HomeCraft

National HomeCraft reviews all contracts to be sure we can perform the work in a quality, safe, and cost conscience manner. If there are any unforeseen material costs or construction issues we address those with the homeowner to avoid any misunderstanding and allow the homeowner to choose whether they wish to move forward or not. We cannot speak to the quality or effectiveness of any competitor or their pricing. We also cannot speak to the credit reports of any borrowers. Our Employees work with great integrity and will not accept to perform compromising that integrity. We are disheartened with the allegations here. This is not the way this company operates.

Noté 5 sur 5 étoiles

Outstanding 5 Star National Homecraft's Solarshield Metal Roof Over

National Homecraft's Solarshield Lifetime Metal Roof over recent job project completion is Topnotch and beyond a doubt 1st Rate in Upgrading Value and Increasing the Safety of our Leesburg FL home. The workmanship and quality installation was timely and expertly done. One inch insulation panels and screwed fastened customized onsite thick metal panels no doubt has added to energy efficiency and damage prevention from any potential hurricane/tornado wind damage. Our family is overwhelmed, extremely happy and grateful for this home upgrade and commended National Homecraft Professionals from the owner to the work crew and all administrative staff. Thank you, Jerry & Rose Brown

21 janvier 2021
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Réponse de National HomeCraft

Thank you for you active participation throughout your project. You have been a pleasure to work with. We are glad to hear you are pleased with your new metal roof.

Noté 3 sur 5 étoiles

Would Not Recommend!

Our tub to shower conversion was completed on June 1, 2020. It is now January of 2021 and I am STILL being asked to leave a review about the experience even though I have already completed numerous reviews. Why?Are we your only customers?
In my previous reviews, I concentrated on all of the positives of the project like the excellent installing team and beauty of the finished product. But now after all of this time and all of these requests to leave yet another review, I think I need to share some truths. Frank McKinney was our sales person as well as the owner of Luxury Bath Technologies. He is the reason I would not recommend his company to anyone we know. He came to our home at the beginning stages of the pandemic and saw no reason to wear a mask or social distance. He played a lot of games with us regarding price and at one point even asked us to "name our price". His personality was less than enjoyable with his condescending wise-cracking. He made a huge mistake in promising us something that he couldn't even deliver. We wanted the glass door enclosure plus a bench but we expressed concern about it fitting in our small guest bathroom. Frank assured us it would work just fine. When the installers began the project however, they came to us with concerns because the glass door opening and the bench would be so close that it would be very difficult for anyone to enter the shower. We totally appreciated the installers honesty and concern for our satisfaction. Frank never apologized for his mistake and to this day, we do not have the product we truly wanted. After a couple of weeks Frank would call when he was "in the neighborhood" saying he wanted to stop in and see our bathroom and take videos of it. The first time, I was in the middle of making dinner and told him that it wasn't a good time. The next time, I told him that we didn't feel safe having him come into our home after being out making calls with people all day long and possibly exposing us to Covid-19. He didn't act in a responsible manner, just cracked a joke about having "cooties".
Also, when Frank supposedly offered us his "best price" at the time of the sale, he said he would give us this deal in return for allowing neighbors to come into our house to view the completed work. He also said he would like to set up a truck in front of our home so that we could invite our neighbors into our home to see our new shower. Of course that kind of thing is not allowed in our community but even if is was... what a ridiculous and invasive way to do business. I want these calls and requests for further reviews to stop. We tried to be gracious but we are tired of all of this and will not recommend this company to anyone for that very reason.

18 janvier 2021
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Réponse de National HomeCraft

Thank you for taking the time to review National HomeCraft. However, we apologize you were not pleased with your experience. We value our customers and strive to provide excellent service.

Noté 5 sur 5 étoiles

Everyone was very understanding of our…

Everyone was very understanding of our needs and strived to achieve them. The whole process went smoothly, and the project came out great.

18 janvier 2021
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Réponse de National HomeCraft

National HomeCraft would like to thank you for the review. We are glad to hear you are pleased with your project!

Noté 5 sur 5 étoiles

Bathtub to shower conversion

National HomeCraft staff did a bathtub to shower conversion and were very professional; courteous, friendly, and knowledgeable. The completed job is beautiful. They kept everything clean and cleaned everything up after the job was completed.

11 janvier 2021
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Réponse de National HomeCraft

Thank you for your review. We always appreciate customer feedback.

Noté 5 sur 5 étoiles

The work was done in a professional…

The work was done in a professional manner and the you would not even known that they were . The bathroom looks brand new thank you for your quality of work.

11 janvier 2021
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Réponse de National HomeCraft

Thank you for the feedback. We are happy to hear from our customers about their their experience with National HomeCraft.

Noté 3 sur 5 étoiles

The "bathroom in 24 hours" was a myth

The "bathroom in 24 hours" was a myth. It took several WEEKS and actually it will be finally completed on the 13 th of January. The work was supposed to start the first week of November but there were delays after delays.

11 janvier 2021
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Réponse de National HomeCraft

We are sorry to hear that you were not 100% pleased with your experience. We apologize that some specialty order items took longer to ship due to the pandemic. We strive to provide and perform the best customer service possible.

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