The booking process through my insurers was easy. I turned up at the shop and was greeted by a charming member of staff who explained the process and time. I left the car popped to a couple of sho... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement11 Taw Mill Business Park, Howard Avenue, EX32 8QA Barnstaple, North Devon, GB
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Lisez les avis des autres
This is the second time we've had to have our rear windscreen replaced, both times by National Windscreens. This time we took it to the Barnstaple workshop where they did an excellent, efficient job... Voir plus
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What a wonderful service, from the telephone ops to the on the road engrs. Our replacement windscreen was not straight forward at all. The engr persevered, came up with the solution. Whilst it took a... Voir plus
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Phoned my insurance company,because it was related to windscreens was put onto National Windscreens. Polite very helpful all explained, appointment fixed. My local depot phoned, asked if I would like... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Barnstaple
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
11 Taw Mill Business Park, Howard Avenue, EX32 8QA, Barnstaple, North Devon, Royaume-Uni
- 01271-900-013
4,7
Excellent
267 avis
Demande des avis aux clients
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Excellent service at Barnstaple
This is the second time we've had to have our rear windscreen replaced, both times by National Windscreens. This time we took it to the Barnstaple workshop where they did an excellent, efficient job, and were helpful and friendly. The only small hitch was with your website which I couldn't persuade to accept my advance card payment, so I ended up paying at the workshop when the job was done. I hope we don't ever need another windscreen replaced but, if we do, would certainly come back to National Windscreens. Thank you very much to both the staff at Barnstaple.
19 janvier 2026
Réponse de National Windscreens - Barnstaple
We appreciate your continued trust in our services. We're glad the Barnstaple team provided an excellent and friendly experience. We apologize for the website payment issue and appreciate you bringing it to our attention. We value your feedback and hope to see you again, if needed, in the future.
Réponse de National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Brilliant
Brilliant, friendly and efficient pair of chaps. Called me a day early to get job done which was fab as storm G was brewing! Great work, thank you!
9 janvier 2026
Réponse de National Windscreens - Barnstaple
We appreciate your positive feedback! We're happy the team was friendly and efficient and completed the job early before the storm. Thank you!
Réponse de National Windscreens - Barnstaple
We appreciate you taking the time to share your feedback. We are so happy to hear you received efficient, timely, and professional service!
The engineer was very helpful
The engineer was very helpful and friendly, he arrived a few minutes late but did phone to let me know and the job was done quickly and efficiently
17 décembre 2025
Réponse de National Windscreens - Barnstaple
We're happy to hear that the engineer was helpful and efficient! We appreciate your positive feedback and are glad the job was completed to your satisfaction, despite the slight delay.
Réponse de National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Barnstaple
We appreciate your positive feedback! We're so happy to hear you found our staff very friendly and our service prompt and hassle-free.
Great service from the Barnstable branch
20 novembre 2025
Réponse de National Windscreens - Barnstaple
We're glad you found our Barnstable branch provided great service. Thank you for your positive feedback; we appreciate it.
Réponse de National Windscreens - Barnstaple
We appreciate you sharing! We are so happy to hear you received excellent service from start to finish. Thank you for the recommendation!
Great service the technician arrived as…
Great service the technician arrived as promised arrived at the place we were staying did a good job. Everything taken care of. 👍👌
28 octobre 2025
Réponse de National Windscreens - Barnstaple
We appreciate your positive feedback. We're happy to hear that the technician arrived on time, did a good job at your location, and took care of everything. Thank you!
The service was great 👍
The service was great 👍 . The technician's were very efficient and polite.
21 octobre 2025
Réponse de National Windscreens - Barnstaple
We appreciate you sharing your positive experience! We are so happy to hear that you received great service from efficient and polite technicians.
Réponse de National Windscreens - Barnstaple
We are happy to hear that our team provided you with efficient, friendly, and quick service. Thank you for your positive feedback!
Brillant
Managed to come to my work place and carry out replacement of windscreen, very quickly, efficiently and professionally.
9 octobre 2025
Réponse de National Windscreens - Barnstaple
We're happy to hear that the windscreen replacement at your workplace was quick, efficient, and professional. Thank you for your positive feedback; we appreciate it!
National Windscreens are thoroughly recommended.
National Windscreens are thoroughly recommended.
Service and communication first class.
Excellent job received.
3 septembre 2025
Réponse de National Windscreens - Barnstaple
We appreciate your positive feedback! We're happy to hear that you thoroughly recommend our service and that you received excellent communication and an excellent job.
Réponse de National Windscreens - Barnstaple
We're happy to hear that the fitter was very efficient. Thank you for your positive feedback; we appreciate it.
Excellent service and very quick
26 août 2025
Réponse de National Windscreens - Barnstaple
We appreciate you sharing your feedback! We are so happy you were pleased with our excellent and very quick service.
Réponse de National Windscreens - Barnstaple
We are happy to hear that you had a professional experience. Thank you for your positive feedback; we appreciate it.
Very good communication prior to…
Very good communication prior to appointment. Polite, friendly and efficient service. Very pleased
13 août 2025
Réponse de National Windscreens - Barnstaple
We appreciate your positive feedback! We're happy to hear that you were pleased with the communication and our polite, friendly, and efficient service.
Availability was excellent
Availability was excellent. The chip was fixed at my home within 2 days. The job was done quickly and with good quality.
6 août 2025
Réponse de National Windscreens - Barnstaple
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
good servis
22 juillet 2025
Réponse de National Windscreens - Barnstaple
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
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