I had an new windscreen fitted to a BMW X3. There were two lads at the depot and the bearded one worked on my car. They had an excellent rhythm, worked steadily, knew exactly what they were doing and,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 Stable Yard, Windsor Bridge Road, BA2 3AY Bath, Somerset, GB
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Lisez les avis des autres
Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This... Voir plus
L'entreprise a répondu
Prompt local service. Good job fitting glass, although I noticed on way home the near side windscreen wiper arm was slightly high in the rest position. This was corrected by myself when I got home. I... Voir plus
L'entreprise a répondu
They did a really good job replacing my windscreen. Arrived on time, friendly service, and everything was done quickly and neatly. Very happy with the work!
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À propos de l'entreprise
À propos de National Windscreens - Bath
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
4 Stable Yard, Windsor Bridge Road, BA2 3AY, Bath, Somerset, Royaume-Uni
- 01225-220-183
4,8
Excellent
163 avis
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Friendly service and neatly done
They did a really good job replacing my windscreen. Arrived on time, friendly service, and everything was done quickly and neatly. Very happy with the work!
8 septembre 2026
Réponse de National Windscreens - Bath
We're so pleased to hear that your windscreen replacement was a positive experience! It's wonderful that our team arrived on time, provided friendly service, and completed the work quickly and neatly. Thank you for your kind feedback.
Fast efficient service
Fast friendly technician fitted screen making it look like child's play
13 août 2026
Réponse de National Windscreens - Bath
We're so pleased you found our technician fast and friendly, and that the screen fitting was so smooth. Thank you for your wonderful feedback!
Easy to book. Swift repair
Easy to book. Good communication on the day. Arrived and completed job swiftly.
2 juin 2026
Réponse de National Windscreens - Bath
We appreciate your feedback! We're glad booking was easy, communication good, and the job swift.
Réponse de National Windscreens - Bath
We appreciate you sharing that our service was very good, and you would recommend us! We are so happy you were pleased with us.
Réponse de National Windscreens - Bath
We're happy to hear that the driver was polite and well-experienced. Thank you for sharing your positive experience with us!
Great service
Great service, arrived on time, dealt with the problem very quickly and effectively.
26 septembre 2025
Réponse de National Windscreens - Bath
We appreciate you sharing your feedback! We're so glad to hear that you received great service, arrived on time, and the problem was dealt with quickly and effectively.
Réponse de National Windscreens - Bath
We are happy to hear that the fitter was helpful and accommodating. Thank you for your positive feedback; we appreciate it.
Réponse de National Windscreens - Bath
We appreciate you sharing your experience with us. We are so happy to hear that you received quick service overall.
Réponse de National Windscreens - Bath
We're glad you received excellent service! Thank you for your positive feedback; we appreciate it very much.
All great on my porsche 911
All great, bit concerned about getting a new screen put in my porsche 911, but national windscreens managed to source a genuine OEM screen from Porsche and install it with great care and expertise. all the trim was put back in place with care and the whole experience painless.
17 juillet 2025
Réponse de National Windscreens - Bath
We're glad to hear that you had a painless experience. It's great to know that we could source a genuine screen for your Porsche 911 and install it with care and expertise. We appreciate your positive feedback.
Brilliant - couldn’t have been easier!
The guys arrived early in the morning, were super friendly and got straight to work finishing in a fraction of the time I expected it to take but it was done brilliantly - big shout out to the lads for making it as easy as possible.
15 juillet 2025
Réponse de National Windscreens - Bath
We're happy to hear that the team's efficiency and friendliness made the experience easy for you. We appreciate you taking the time to leave this great feedback!
Windscreen looks good
Very professional job only disappointment is the plastic covers both sides of windscreen have popped up and don't look very good
30 juin 2025
Réponse de National Windscreens - Bath
We appreciate your feedback and are sorry the plastic covers are not satisfactory. We will review this issue to ensure better results in the future.
Réponse de National Windscreens - Bath
We're happy to hear that our fitter was on time, polite, and efficient. Thank you for your positive feedback; we appreciate it!
I went in to have a chip and they found a second
Dropped the car off and it was done within the hour. Brilliant service. It is a company car and because the insurance was by the VAT registered company I had to pay the VAT. if it had been my insurance nothing to pay. Brilliant service.
Plus no extra charge for a second chip!
17 juin 2025
Réponse de National Windscreens - Bath
We're happy to hear that you received brilliant service and that the work was completed quickly. We appreciate your feedback regarding the VAT and the extra chip repair. Thank you for sharing your experience!
Réponse de National Windscreens - Bath
We appreciate your positive feedback! We're happy to hear that you found our service very friendly and helpful, and that we did a great and efficient job.
Réponse de National Windscreens - Bath
We're glad you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it very much.
Réponse de National Windscreens - Bath
Thank you for your kind words! We are thrilled to hear that you found our staff firm, understanding, and technically professional. We strive to provide excellent customer experiences, and your feedback reinforces our commitment to that goal.
Réponse de National Windscreens - Bath
Thank you for your kind words. We're thrilled to hear you found our booking process easy and our team helpful. We strive to provide a tidy and efficient experience for all our customers.
Réponse de National Windscreens - Bath
Thank you for your kind review! We're delighted to hear that you found our service quick, easy, and friendly. We strive to provide excellent customer experiences, and your feedback confirms we're on the right track. We appreciate you taking the time to share your positive experience.
Friendly staff and great service
Friendly staff and great service. I was given an estimate of how long the job would take (less than I'd been advised my text) and work was completed promptly. There was no mess and I'd recommend highly.
2 mai 2025
Réponse de National Windscreens - Bath
Thank you for your kind words and positive feedback. We're thrilled to hear that you were pleased with the friendly service and prompt completion of your job. We strive to provide accurate estimates and ensure our work is completed efficiently and with minimal disruption. We appreciate you taking the time to share your positive experience.
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