I had an new windscreen fitted to a BMW X3. There were two lads at the depot and the bearded one worked on my car. They had an excellent rhythm, worked steadily, knew exactly what they were doing and,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement4 Stable Yard, Windsor Bridge Road, BA2 3AY Bath, Somerset, GB
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Lisez les avis des autres
Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This... Voir plus
L'entreprise a répondu
Prompt local service. Good job fitting glass, although I noticed on way home the near side windscreen wiper arm was slightly high in the rest position. This was corrected by myself when I got home. I... Voir plus
L'entreprise a répondu
They did a really good job replacing my windscreen. Arrived on time, friendly service, and everything was done quickly and neatly. Very happy with the work!
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Bath
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
4 Stable Yard, Windsor Bridge Road, BA2 3AY, Bath, Somerset, Royaume-Uni
- 01225-220-183
4,8
Excellent
163 avis
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Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Easy booking
Easy booking. My windscreen was replaced very quickly. Very good service, thank you very much.
21 février 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very good servuce
13 février 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic job all around!
Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This was a job I’d been wanting to do for a while, since my rear view mirror was already leaking before my windscreen was cracked and these guys agreed to do it for me, when they could’ve said no. Nice, friendly staff as well. Couldn’t have asked for a better experience, really! Well done to the guys at the Bath branch for going above and beyond for me.
7 février 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Lovely team at this location
Lovely team at this location, quick service and windscreen looks perfect.
6 février 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
good service
Timing of appointment honored, courteous staff. Good workmanship. Thank you.
26 janvier 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
Great service, easy to find . Full car windscreen done . They sorted out insurance claim for me .
26 janvier 2023
Réponse de National Windscreens - Bath
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Able to rearrange appointment to better…
Able to rearrange appointment to better meet our needs. Work done on time and we had phone call to confirm ready for collection.
13 janvier 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
I had to go to them and fit their time…
I had to go to them and fit their time scale, which was twice delayed because the glass was sent to the wrong place - but they got the job done.
6 janvier 2023
Réponse de National Windscreens - Bath
Hi
Thank you for taking the time to review your recent experience.
Please accept our sincere apologies for the inconvenience and frustration this issue has caused you.
Following your feedback, we will review our process to see where we can make any improvements.
Thank you again for bringing this to our attention.
Kind regards,
National Windscreens
Perfect Replacement on my Porsche boxster 981 S
Post Pandemic, getting things fixed takes a lot longer, I used the Bath Branch as they were abble to fit it in in 4 days on my online booking. Phone contact on the weekend before was not good but I spoke to Brad the Bath manager on the Monday morning and he was very helpful, he gave me a (am slot the next day and a genuine Porsche Top Tint windscreen was fitted in 2 hours, I checked the gaps all around as its glued on and its a perfect fit with even gaps all round. I totally recommend the Bath Branch and the nearby cafe called Matty's for a full english breakfast, I live in Bristol but due to labour shortages it was a 13 day wait at my local branch so I chose Bath 20 miles !
10 janvier 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Service
The guys at the Bath branch were great. Replaced my rear view window, which had been vandalised. Polite, professional and did a great job.
5 janvier 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Dealt with my cracked windscreen…
Dealt with my cracked windscreen promptly and efficiently
5 janvier 2023
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great staff
Great staff! Very professional. Branch manager was brilliant. Would use again.
29 décembre 2022
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very efficient work
I was very impressed with the gentlemen at National Windscreens. They were helpful, quick and thorough.
20 décembre 2022
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
9 décembre 2022
Réponse de National Windscreens - Bath
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Easy to organise a date for repair
Easy to organise a date for repair. Chap was very nice and professional.
In terms of the repair, the crack is still quite visible. Not sure what I was expecting!?
20 novembre 2022
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great experience turned up at my home…
Great experience turned up at my home on time and fitted the windscreen very Quickly with no fuss or mess A1
7 novembre 2022
Réponse de National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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