Booking process was very simple and changes could be easily made. Contact was good and well-maintained in the lead up to the appointment. Service was very quick and straight forward. Report sen... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement153 Dargan Crescent, Belfast, BT3 9JP Belfast, Northern Ireland, GB
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Lisez les avis des autres
National windscreens contacted me within 10 minutes of reporting my damaged screen . They ran through the process of having my screen replaced and gave me a date that worked for me. Had screen replace... Voir plus
L'entreprise a répondu
Had a chip in windscreen, first repair cracked t windscreen so had to pay extra for replacement on excess. Maybe busy but appts were approx a week ahead, 2nd guy very grumpy tho I suppose I was only p... Voir plus
L'entreprise a répondu
Speedy response to my intial phonecall. Ease of fixing the callout appointment to my place of work. Daniel, the mobile windscreen operative, was very knowledgeable and personable, representing his co... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Belfast
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
153 Dargan Crescent, Belfast, BT3 9JP, Belfast, Northern Ireland, Royaume-Uni
- 028-7100-1054
4,6
Excellent
428 avis
Demande des avis aux clients
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Réponse de National Windscreens - Belfast
We appreciate you sharing your positive experience! We're so glad to hear that you found our service professional, knowledgeable, expedient, and courteous.
Réponse de National Windscreens - Belfast
We're glad you found the service satisfactory and appreciate your positive feedback. Thank you for sharing your experience with us.
Straightforward
Everything was very straightforward from booking the appointment to drop off, collection and payment.
21 août 2025
Réponse de National Windscreens - Belfast
We appreciate your feedback! We're happy to hear that you found the entire process, from booking to payment, straightforward. Thank you for sharing your experience.
The guys that came out were on time and…
The guys that came out were on time and was professional at their job
14 août 2025
Réponse de National Windscreens - Belfast
We're happy to hear that our team was punctual and professional during their visit. Thank you for sharing your positive experience with us!
Arrived at day agreed when booking
Arrived at day agreed when booking
Contacted on day with time of arrival
Repair completed within hour
16 août 2025
Réponse de National Windscreens - Belfast
We appreciate you taking the time to leave us this positive feedback. We're so glad to hear that we arrived on the agreed day and completed the repair quickly.
Réponse de National Windscreens - Belfast
We appreciate you sharing your experience with us. We are so happy to hear that you received brilliant service without any hassle.
Efficient Service, excellent staff
Efficient Service with excellent helpful friendly staff.
12 août 2025
Réponse de National Windscreens - Belfast
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
There's not really much to tell just…
There's not really much to tell just that the man that did it was on time and did a quick efficient job
6 août 2025
Réponse de National Windscreens - Belfast
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Hassle free experience
Hassle free experience. Fitters made contact with the driver when they arrived then again before they left.
6 août 2025
Réponse de National Windscreens - Belfast
We're happy to hear that your experience was hassle-free. It's great to know our fitters kept you informed. Thank you for your positive feedback!
Great service
Great service - just took care of everything and came to my house to fix the car window. Highly recommend
8 août 2025
Réponse de National Windscreens - Belfast
We appreciate your positive feedback and are glad you were satisfied with our convenient at-home service. Thank you for recommending us!
Réponse de National Windscreens - Belfast
We're happy to hear that you had a positive experience with our quick, professional, and well-done service. Thank you!
Réponse de National Windscreens - Belfast
We're happy to hear that our service was efficient and that we kept you informed about your car. Thank you for your positive feedback!
Excellent quick no hassle
4 août 2025
Réponse de National Windscreens - Belfast
We're happy to hear that your experience was quick and easy. Thank you for your positive feedback; we appreciate it.
Réponse de National Windscreens - Belfast
We're happy to hear that the service was quick and efficient! Thank you for your positive feedback; we appreciate it very much.
Réponse de National Windscreens - Belfast
We appreciate your feedback and will look into the estimated time you were given.
Great Windscreen Repair!
Speedy response to my intial phonecall. Ease of fixing the callout appointment to my place of work. Daniel, the mobile windscreen operative, was very knowledgeable and personable, representing his company in a first-class manner.
Really pleased with the whole procedure, and the outcome - only a tiny mark remaining on the windscreen, which now that it has been 'filled' should not grow into a crack over the cold winter.
30 juillet 2025
Réponse de National Windscreens - Belfast
We appreciate you sharing your experience. It's great to hear that you were pleased with the prompt response and convenient appointment scheduling. We're glad the technician's expertise and friendly service met your expectations, and that you're happy with the repair results.
The engineer rang me got directions to…
The engineer rang me got directions to my location at Ulster Hospital arrived on time carried out the chip repair very efficiently and quickly very pleasant chap well pleased
30 juillet 2025
Réponse de National Windscreens - Belfast
We're happy to hear that the engineer contacted you, arrived promptly, and efficiently completed the chip repair to your satisfaction. We appreciate you taking the time to share your positive experience.
Top drawer
This experience was very good as it was easy and straightforward, helped by the friendly receptionist.
25 juillet 2025
Réponse de National Windscreens - Belfast
We appreciate your positive feedback. We're happy to hear that your experience was easy and straightforward, and that our receptionist was friendly and helpful.
Réponse de National Windscreens - Belfast
We're happy to hear that the repair was completed quickly and efficiently! Thank you for your positive feedback; we appreciate your time and business.
Réponse de National Windscreens - Belfast
We're happy to hear that the service was quick and efficient. Thank you for your positive feedback; we appreciate it a lot.
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