Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
L'entreprise a répondu
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Voir plus
L'entreprise a répondu
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Huddersfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Royaume-Uni
- 01484-290-098
4,6
Excellent
598 avis
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National windscreens provide really…
National windscreens provide really great service . Did my cars windscreen replacement was very quick so i was able to use my car in no time . Staff was very friendly and professional . It was very easy to make an appointment for it
Thank you
15 juin 2026
Réponse de National Windscreens - Huddersfield
We're delighted to hear about your positive experience with your windscreen replacement. We're glad our service was quick and that our team was friendly and professional. Thank you for your feedback!
Excellent booking staff and fitter
I was kept up to date with my time slot , very helpful staff regarding re booking when I had enough money to pay my excess as I had spent all the money on a full service and repairs to my car ready for mot
The fitter was amazing very re assuring the first time he came out and did an excellent job re fitting the windscreen
16 juin 2026
Réponse de National Windscreens - Huddersfield
We're so happy to hear our staff were helpful with your rebooking and kept you updated. It's great to know our fitter provided excellent service. Thank you for your kind words!
Réponse de National Windscreens - Huddersfield
We're glad the windscreen was done as specified. Thank you for the feedback!
Easy to book,good communication and…
Easy to book,good communication and efficient technician
11 juin 2026
Réponse de National Windscreens - Huddersfield
We're so pleased booking was easy and our technician was efficient. Thank you for your feedback!
Great service
5 juin 2026
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
They kept us informed as to how long…
They kept us informed as to how long the job would take and called when it was ready to collect. Very friendly receptionist.
29 avril 2026
Réponse de National Windscreens - Huddersfield
We're so pleased we kept you informed and that our receptionist was friendly. Thank you for your kind words!
Just great service!
5 juin 2026
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Very efficient service on the day of…
Very efficient service on the day of windscreen replacement. Didn’t have to wait long for appointment either
3 juin 2026
Réponse de National Windscreens - Huddersfield
We're so glad you experienced efficient service and a quick appointment for your windscreen replacement. Thank you for your feedback!
Réponse de National Windscreens - Huddersfield
We're glad our service was fast and efficient, and our staff courteous. Thank you for your positive feedback!
Very good and polite
23 mai 2026
Réponse de National Windscreens - Huddersfield
We appreciate your kind words. We are so glad you were pleased with us.
Great service
Polite and professional in reception and my windscreen was fitted in 3 hours.Very good service
14 mai 2026
Réponse de National Windscreens - Huddersfield
We are so pleased to hear about your positive experience with our team and the quick windscreen fitting. Thank you!
Top job from your Team in Huddersfield
Top job from your Team in Huddersfield. Great communication and quality work. Thanks. AudiQ3
22 mai 2026
Avis spontané
Réponse de National Windscreens - Huddersfield
We're so glad to hear about your positive experience with our Huddersfield team. We appreciate your kind words!
Réponse de National Windscreens - Huddersfield
We appreciate you sharing your positive feedback!
Efficient timely assistance
You were able to offer me an appointment within a week
The Team were great from the lady on the phone who sorted the booking to the guys in the garage.
Thanks
7 mai 2026
Réponse de National Windscreens - Huddersfield
We're so glad we could schedule your appointment quickly and that our team provided excellent service. Thank you for your kind words!
The young lad that carried out the work…
The young lad that carried out the work was very polite and hard working clean and tidy .a believe he came from the Huddersfield branch
1 mai 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that our team member was polite, hardworking, clean, and tidy. Thank you!
Easy online booking system
Easy online booking system. Friendly and helpful staff and they did a great job.
7 mai 2026
Réponse de National Windscreens - Huddersfield
We appreciate you sharing that the online booking system was easy to use, the staff were friendly and helpful, and they did a great job! We are so pleased!
Réponse de National Windscreens - Huddersfield
We appreciate you sharing that our service and updates were good. We are so happy you were pleased with our work.
Lads at Huddersfield were great
Lads at Huddersfield were great, explain what would happen, did the work de-briefed and return the car.
30 avril 2026
Réponse de National Windscreens - Huddersfield
We're happy to hear that the team at Huddersfield provided a great experience! Thank you for your positive feedback and for taking the time to share.
Brilliant service the staff explained…
Brilliant service the staff explained everthing that they were doing and how long it would take even made us a cuppa while we waited for the car to be repaired.
5 mai 2026
Réponse de National Windscreens - Huddersfield
We're happy to hear that you received brilliant service! It's great to know our staff explained everything clearly and made you comfortable while you waited. Thank you for your positive feedback.
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
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