Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
Excellent experience, the new windscreen was fitted and the car was ready as promised. Very happy with the job, would definitely use again.
L'entreprise a répondu
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Voir plus
L'entreprise a répondu
Windscreen technician arrived promptly was very knowledgeable went out of his way to bring tools out of van in to workshop where vehicle was. Very efficient did great job
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Huddersfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Royaume-Uni
- 01484-290-098
4,6
Excellent
598 avis
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Réponse de National Windscreens - Huddersfield
We appreciate you letting us know that our job was quick and of good quality! We are so happy you recommend us.
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Réponse de National Windscreens - Huddersfield
We appreciate you sharing that you were very happy with our service! We are so glad you were pleased with us.
Got a convenient appointment
Got a convenient appointment, work done within quoted time. No issues, would definitely use again. Thank you.
17 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate you taking the time to leave us feedback. We're so happy to hear that you found the appointment convenient and the work completed in the quoted time!
Good custmer servic,they did very well job my hyundai ionic car windscreen broken replacement thanks for teams.
Great job,good service .
23 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate you sharing that you had a great experience; we are so glad to hear you were satisfied with our work!
No fuss they ordered the correct screen…
No fuss they ordered the correct screen and fitted it at the arranged time all calibration etc done as expected thanks guys
23 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that the correct screen was ordered and fitted at the arranged time, with all calibration done as expected.
Excellent service all round
Excellent service all round. Efficient, friendly advice, great service. Car was left spotlessly clean on completion
20 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that you received efficient, friendly advice and great service, and that the car was spotlessly clean.
a small adjustment in time was handled…
a small adjustment in time was handled well and the widow was repaired quickly on our drive, with a good explanation of the process.
14 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to learn that the slight timing change was handled well and that the repair was completed swiftly with a clear explanation.
Good experience from arriving to…
Good experience from arriving to picking up car from booking in.good service and staff
16 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy you had a good experience from arrival to picking up your car and that our service and staff met your expectations.
Raplaced window is defective & rapir…
Raplaced window is defective and rapir caused damage to paint work. Reported it to customer service a week ago, Called a few times.
I am extremely disappointed with the complaints team. Their behavior and handling of my concerns were unprofessional and, frankly, indecent. They operate like unprofessional “cowboys” and cannot be trusted at all. Despite multiple attempts to resolve the issue, I encountered dismissive attitudes, lack of accountability, and poor communication throughout the process. I cannot recommend their service based on this experience.
16 avril 2026
Réponse de National Windscreens - Huddersfield
We regret to hear about the defective window and paint damage. We apologize for the lack of response and are looking into this. Thank you for your patience.
Friendly polite staff
Friendly polite staff. job done in good time . very happy with all round experiance.
3 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We are so happy to learn that you were pleased with our friendly, polite staff and the prompt service.
Réponse de National Windscreens - Huddersfield
Thank you for your positive feedback!
Réponse de National Windscreens - Huddersfield
We appreciate you letting us know that our service was excellent, the appointment was quick, and the replacement was speedy!
Réponse de National Windscreens - Huddersfield
We appreciate you sharing that our staff was friendly and our services were great! We are so happy you were pleased with us.
Réponse de National Windscreens - Huddersfield
We're happy to hear you received friendly service and a good job without a long wait. Thank you for your positive feedback!
Efficient service
Quick, efficient service. Very helpful and accommodating when I needed to change my appointment. Very satisfied.
1 avril 2026
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're so happy to learn that our service was quick and efficient, and that we were helpful and accommodating when you needed to change your appointment.
It was replaced very well
30 mars 2026
Réponse de National Windscreens - Huddersfield
We're happy to hear that the replacement met your expectations. Thank you for your positive feedback; we appreciate it greatly.
Réponse de National Windscreens - Huddersfield
We're happy to hear that your experience was professional and without complications. Thank you for your positive feedback!
Réponse de National Windscreens - Huddersfield
We're glad you appreciated our staff and service! We regret the wait for an appointment and we'll explore ways to improve our scheduling.
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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