Well advised . All the hassle done by the company . Absolutely nothing for me to do but turn up and pay my bill ( insurance ) Very quick and efficient. Good clean job . Couldn't even tell that any w... Voir plus
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Établissement
Changer d'établissement394 Bradford Road, Huddersfield, HD2 2QZ Huddersfield, West Yorkshire, GB
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Lisez les avis des autres
Good timely service from National Windscreens. One negative comment is that I experienced weird noises coming from the new screen on the day after fitting. This had disappeared by the next day but i... Voir plus
L'entreprise a répondu
Took 12 days from reporting my problem to having my rear screen replaced. Took far too long to source the screen. But once it was found it was replaced very quickly and efficiently and I was very happ... Voir plus
L'entreprise a répondu
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once ag... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de National Windscreens - Huddersfield
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
394 Bradford Road, Huddersfield, HD2 2QZ, Huddersfield, West Yorkshire, Royaume-Uni
- 01484-290-098
4,6
Excellent
599 avis
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I was really impressed with how quickly…
I was really impressed with how quickly my front windscreen was replaced. The website said it might take up to 4 hours, but the team was super friendly and efficient. I dropped the car off at the depot, and it only took about 50 minutes — quick, easy, and done! I was really happy with the service and would definitely recommend them.
20 octobre 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that you were impressed with our quick windscreen replacement service. We're glad our team was friendly and efficient, completing the job in under an hour. Thank you for recommending us!
Professional Service
The appearance of the business was nothing special from the outside. However the service provided by the staff was excellent. Great quality, making sure you knew what was happening and very good follow up communication.
18 octobre 2025
Réponse de National Windscreens - Huddersfield
We appreciate you taking the time to share your feedback. We're happy to hear that you were impressed with the service and communication provided by our staff, despite your initial impression of our building's exterior.
Can't follow instructions.
Arrival time 830 then 1030 but arrived 1230, fixed passenger side chip which was over a year old which I didn't ask for so had to come back next day, couldn't fix the chip on drivers side that was only a week old, looked like no attempt made, tried telling me when the chips were made and why not successful, er its my vehicle i know when i got the chips, got told get a new windscreen.
Poor all round experience, only used because of insurance and would not use again.
16 octobre 2025
Réponse de National Windscreens - Huddersfield
We regret that your experience did not meet expectations. We apologize for the arrival delays and the issues with the chip repairs. We appreciate your feedback and will review your case to improve our service. Thank you for bringing this to our attention.
Frictionless start to finish
Used the website, booked a slot at my local branch and dropped the car off, in and out in 2 mins and same for collection.
Can't fault the process
10 octobre 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that the booking, drop-off, and collection process at your local branch was so efficient! We appreciate you taking the time to share your positive experience with us.
Réponse de National Windscreens - Huddersfield
We are so happy to hear that you had a positive experience and that our team made the fix easy for you. We appreciate your recommendation!
Windscreen replacement
Quick and efficient service from start to completion. Staff were polite and helpful.
7 octobre 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're so glad to hear that you received quick, efficient service and that our staff were polite and helpful.
Réponse de National Windscreens - Huddersfield
We are happy to hear that you had a positive experience with our team. Thank you very much for your kind words and for sharing your feedback!
Excellent Service
Replacement windscreen carried out at home by their technician David, he did a very good job and worked very efficiently and professionally - a credit to the company.
I would recommend National Windscreens Huddersfield without hesitation.
8 octobre 2025
Avis spontané
Réponse de National Windscreens - Huddersfield
We're happy to hear that the replacement windscreen was carried out efficiently and professionally at your home. We appreciate your recommendation. Thank you for your positive feedback.
Great customer service with prompt…
Great customer service with prompt availability to replace my car windscreen. The completed work was undertaken to a high standard.
2 octobre 2025
Réponse de National Windscreens - Huddersfield
We appreciate you sharing your feedback. We're happy to hear that you received great customer service with prompt availability and that the completed work was undertaken to a high standard.
An easy and professional experience
An easy experience, dealing with skilled and professional staff. Very satisfying.
24 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate you sharing your experience! We're happy to hear that you found it easy to deal with our skilled and professional staff.
Very Quick and efficient service
Very Quick and efficient service , the technician contacted to give me a time frame of when he would attend and he turned at the appointed time. He carried his work professionally , will use again.
27 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback! We're happy to hear that you received quick and efficient service and that the technician was punctual and professional. We look forward to assisting you again.
Not long to wait and job was done…
Not long to wait and job was done really very friendly staff
25 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate you sharing your positive experience! We're so glad to hear the wait wasn't long and our staff were friendly.
Very helpful staff
The staff on reception were exceptionally helpful and this meant I could sort out what could have been a thorny problem. It worked out seamlessly and I am very grateful for the help.
24 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate your positive feedback. We're happy to hear that our reception staff was helpful and that you could resolve a potentially difficult issue seamlessly. We are grateful for your gratitude.
Adaptable and versatile
Turned up in adverse conditions that weren’t suitable in which to carry out the repair but were adaptable and managed to find a way
15 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate you taking the time to leave us this feedback. We're glad our team was resourceful and found a way to complete the repair despite the unsuitable conditions.
A timely and very efficient service.
The young engineer/fitter kept us aware of the likely time of arrival at my home and eventually arrived within two minutes of his estimate. He estimated the time the work would take and was once again very accurate.
The paperwork was easy and simple to deal with.
Would be happy to recommend this company if requested.
18 septembre 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that the engineer kept you informed and completed the work efficiently. We appreciate your positive feedback regarding the paperwork process. Thank you for your recommendation!
Réponse de National Windscreens - Huddersfield
We're happy to hear that our communication was helpful and the repair was successful. Thank you for your positive feedback!
Réponse de National Windscreens - Huddersfield
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Polite and helpful
Polite, helpful, and kept me up to date with progress. I had an issue with my repair which was very promptly and efficiently dealt with. Would use them again and would recommend for others.
13 septembre 2025
Réponse de National Windscreens - Huddersfield
We appreciate your kind words and are happy to hear about your positive experience. We're glad that you were satisfied with our team's politeness, helpfulness, and communication, and that the issue was resolved efficiently.
All works carried out when stated
3 septembre 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that everything was completed as scheduled. Thank you for your positive feedback!
Excellent service.
Excellent service.. Booked my car in for a Windscreen replacement & got an appointment 2 days later.. Dropped the car off at 12:30pm & the work was completed within a couple of hours.. Good quick clean job..
3 septembre 2025
Réponse de National Windscreens - Huddersfield
We're happy to hear that you received excellent service and a quick, clean windscreen replacement. We appreciate you choosing us and are glad the appointment and work were completed efficiently!
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