National Windscreens were able to give me a timely appointment in Newry, explained the process, length of time to allow for replacement to be fitted and the excess cost I was to pay. After checking th... Voir plus
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Établissement
Changer d'établissementUnit 22, Ashtree Enterprise Park, BT34 1LD Newry, Northern Ireland, GB
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Lisez les avis des autres
Service was quick and very good, straightto your house, doesn't matter if you have a roof over your car or if it's raining, they come prepared for it all. The staff is very friendly, professional and... Voir plus
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Absolutely brilliant experience! My rear view mirror fell off & I was told by my car manufacturer I needed a new windscreen. Called these guys & they had my car back to the way it was, not a problem,... Voir plus
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Very straight forward,booked an appointment online to attend the Newry branch for 2 days later then got a phonecall to say they could come to my house the next morning to replace it which suited bette... Voir plus
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À propos de l'entreprise
À propos de National Windscreens - Newry
Écrit par l'entreprise
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Coordonnées de contact
Unit 22, Ashtree Enterprise Park, BT34 1LD, Newry, Northern Ireland, Royaume-Uni
- 028-7100-1051
4,8
Excellent
174 avis
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Réponse de National Windscreens - Newry
We are so glad you had a convenient experience with us. We appreciate your kind words!
Very professional
21 mai 2026
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Yery nice fitter completed job very…
Yery nice fitter completed job very professional window fitted on time from ringing in to completion
25 mai 2026
Réponse de National Windscreens - Newry
We appreciate your positive feedback! We are so happy to learn our service was professional and completed on time.
Réponse de National Windscreens - Newry
We are so pleased your windscreen was quickly replaced. Thank you for your kind words!
Man came on time to home address and…
Man came on time to home address and completed the work in a good time, no hassle.
18 mai 2026
Réponse de National Windscreens - Newry
We appreciate your positive feedback! We are so happy to learn that our service was punctual and completed efficiently.
Réponse de National Windscreens - Newry
We're so pleased you found our service fast and efficient! We appreciate your recommendation.
Réponse de National Windscreens - Newry
We appreciate you sharing that our service was fabulous and our job fantastic and quick! We are so happy you would recommend us.
Réponse de National Windscreens - Newry
We appreciate you sharing that our service was simple, straightforward, and hassle-free! We are so happy you were pleased with our service.
Very helpful and prompt
21 avril 2026
Réponse de National Windscreens - Newry
We appreciate you letting us know that our assistance was helpful and prompt! We are so glad that you were pleased with our service.
Réponse de National Windscreens - Newry
We appreciate you sharing that our staff was great and the service personal! We are so happy you were pleased with us.
Chipped windscreen.
I was very pleased, with the work that was completed; under the circumstances.
14 avril 2026
Réponse de National Windscreens - Newry
We appreciate you sharing your positive experience with the completed work, especially given the circumstances! We are so pleased.
Done in quick time.
23 mars 2026
Réponse de National Windscreens - Newry
We're glad you were served quickly. Thank you for your feedback; we appreciate it greatly.
Great communication
26 mars 2026
Réponse de National Windscreens - Newry
Thank you for your positive feedback!
Réponse de National Windscreens - Newry
We appreciate your positive feedback! We are so happy to learn that the young man was friendly, pleasant, and professional during the service.
Super efficient service ,repair guy was so friendly and knowledgeable.highly recommend
Super efficient service
4 mars 2026
Réponse de National Windscreens - Newry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Speedy at getting job done from booking…
Speedy at getting job done from booking till job complete, no hassle all sorted with insurance.
24 février 2026
Réponse de National Windscreens - Newry
We're happy the job was completed quickly, from booking to the end result. We appreciate that everything was sorted out with the insurance without any problems.
Unbelievably fast friendly and helpful customer service.
What can I say! Unbelievably fast friendly and helpful customer service. Fixed by mirror within 20 minutes and couldn't have been more helpful. Highly recommended!
10 février 2026
Avis spontané
Réponse de National Windscreens - Newry
We're happy to hear that you had such a positive and efficient service experience! It's great to know our team was able to resolve the issue quickly and helpfully. We appreciate your recommendation!
They left broken glass inside the boot…
They left broken glass inside the boot door, I can hear it rattle when I open the door.
The reception/waiting area is freezing cold. Also their was political and religious items in the area that made me think the "service" I received was because of of my community background.
I changed the date I went their to protect my identity.
6 février 2026
Réponse de National Windscreens - Newry
We appreciate you bringing these issues to our attention. We're sorry to hear about the broken glass and discomfort in the waiting area. We're also concerned about your experience regarding the items in the reception area. We'll review these matters internally.
Technician was was fantastic
Technician was was fantastic. He called to let me know he was on his way and came to my workplace to do the replacement. He was prompt, friendly, courteous and polite. He left the vehicle and the work area clean and tidy as he found them and did a great job!
9 janvier 2026
Réponse de National Windscreens - Newry
We appreciate your positive feedback. We're happy to hear that the technician was fantastic, prompt, courteous, and polite. It's great to know they left the vehicle and work area clean and tidy and did a great job. Thank you!
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