Ordered a sample of seagrass on 24 Aug and by 2 Sept, still nothing received. Chased by phone and the young man explained they'd had problems obtaining samples?? That said, he was very helpful and pol... Voir plus
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I had such a great experience with The Natural Rug from start to finish. Their customer service was excellent, they followed up throughout the process without ever being pushy, but just enough to... Voir plus
Easy to order. Good communication. Just over two weeks from order to delivery. Once notified of readiness to ship, our rug arrived next day. Product looks consistent with the samples received. I am w... Voir plus
Great samples allowed the perfect choice to be made. Estimated timescales for delivery were 3 -4 weeks but came in 2. Easy to order online and good delivery tracking. Good overall experience. Rug is e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Natural Rug Company is a UK specialist in Nature Fibre Rugs. We sell made-to-measure, bespoke Natural Rugs in a variety of materials. - Sisal, Seagrass, Jute, Sisool & Coir - 100% Luxury Wool - Custom Borders and Bordering - Use our Online Rug Designer Tool today - Family business - United Kingdom - Free Delivery to Mainland UK "Let us make the rug that makes the room"
Coordonnées de contact
1 Acacia Grove, CH48 4DD, West Kirby, Royaume-Uni
- 03330 344 403
- contact@naturalrugcompany.co.uk
- naturalrugcompany.co.uk
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These are the finest rugs I've ever…
These are the finest rugs I've ever purchased.
I have cats that adore scratching them and they've held up remarkably well without any damage.
They don't tear of fall apart and I believe fleas find them unappealing.
The selection of colors and designs is vast and they're quite reasonably priced as well. Truly a wonderful find from the natural rug company.

Réponse de The Natural Rug Company
Wow what an amzing selection
Wow, what an amazing selection of natural rugs from Natural Rug Company! I was blown away by the sheer variety of materials, colors and border options they offer.
No matter what size I needed, they had the perfect rug.
And the communication from their team was top, they kept me informed every step of the way.
When my rug arrived, I was so impressed by the careful packaging.
It got to me in record time, too.
The final product is exactly what I wanted and the quality is outstanding.
I couldn't be happier with my purchase from Natural Rug Company.
Definatly worth every penny!

Réponse de The Natural Rug Company
Excellent service
Excellent service, an outstanding product, impressive quality and a user friendly website, all delivered within the promised timeframe.
I would not hesitate to use this company again.

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Very happy with my custom rug
Very happy with my custom rug. Perfect fit for the room and the quality is fantastic.

Réponse de The Natural Rug Company
My jute rug arrived and I noticed a…
My jute rug arrived and I noticed a small defect in the weave. I was really disappointed as I had been waiting eagerly for it to arrive. I was so impressed with how quickly they resolved the issue and made sure I was completely satisfied with my purchase.

Réponse de The Natural Rug Company
It took a while to decide on colors but…
It took a while to decide on colors but our bespoke rug was worth the wait. It looks stunning!

Réponse de The Natural Rug Company
I was pleasantly surprised to find that…
I was pleasantly surprised to find that the rug I received is soft and comfortable to walk on, while still having that naturla, textured look I was going for.
The quality is top and the rug feels very well made.
Shipping was fast and the rug arrived in perfect condition.
I couldn't be happier with my purchase and the excellent service provided by the Rug Company.

Réponse de The Natural Rug Company
Excellent service
Excellent service, beautiful rug.
I was kept informed throughout the order process.
Highly recommend.

Réponse de The Natural Rug Company
Absolutely thrilled with the natural…
Absolutely thrilled with the natural coloured coir fibre rug we bought. The delivery arrived right on time, just as promised (two weeks) and the rug was packaged with great care. Couldn't
Really pleased with every aspect of my…
Really pleased with every aspect of my order from The Natural Rug Company.

Réponse de The Natural Rug Company
This company provides a great service…
This company provides a great service and excellent products.
My custom rug is just beautiful.

Réponse de The Natural Rug Company
There was a delay to my order
There was a delay to my order. Jensen, customer service I think, took the time to inform me, apologise and say he’d keep an eye on it. This was unexpected and I really appreciated it.
Then, when my rugs were apparently delivered by UPS, but I didn’t have them, he was immensely courteous, helpful and reassuring- eventually they turned up- they’d been delivered to neighbours. But Jensen’s service was exceptional.

Réponse de The Natural Rug Company
Fantastic service end to end product…
Fantastic service end to end product 10/10

Réponse de The Natural Rug Company
Great quality rug
Great quality rug, looks lovely in our living room.
Delivery was quick and well packaged.
Would recommend!

Réponse de The Natural Rug Company
Very pleased with my pure wool rug.
Very pleased with my pure wool rug.
Lovely soft texture and beautiful color. Worth the price!

Réponse de The Natural Rug Company
I ordered a custom size sisal rug from…
I ordered a custom size sisal rug from The Natural Rug and couldn't be happier with it. It's well made, looks beautiful and fits perfectly in my space. The ordering process was easy and the rug arrived quickly. Very pleased with my experience!

Réponse de The Natural Rug Company
Amazing experience
Wow, what an amazing experience with Natural Rug! I recently purchased a stunning rug from them and I couldn't be happier. The quality is truly exceptional, the craftsmanship is impeccable and the materials used are of the highest caliber. The customer service was also top. The team was incredibly helpful and responsive throughout the entire process. I'm so impressed with the level of care and attention to detail that went into my order. I would highly recommend to anyone looking for a premium rug. Their products are simply unbeatable!

Réponse de The Natural Rug Company
I had a great experience ordering from…
I had a great experience ordering from naturalrugcompany. Jensen was really knowledgeable and helped me choose the right material and size for my space. The rug arrived promptly and is beautiful, i love it!

Réponse de The Natural Rug Company
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