Nav Avis 

I mean, I guess it helps build credit. It’s not like the best thing ever. It’s not the worst. It’s just in the middle.

The worst customer service experience yet.
Combative, argumentative customer service that does everything they can to stop talking to you. Was having an issue with plaid, meaning auto-repay was not working for the NAV card. This entirely breaks the card, and does not allow a new daily credit limit to appear. Instead of being helpful or friendly, the customer service argued with me that it was not their fault, and that I should reach out to plaid. I reach out to plaid and they tell me to reach out to NAV. Nothing gets done, your money gets stolen, you don't receive the service as advertised. Garbage.

Great company for small businesses trying to maintain and establish good credit history

Turned down for checking despite being in business 2 years with positive cash flow, turning a profit, never once going negative in either of the 2 business checking accounts I have. No judgements or tax leins. No business late payments. Was turned down for checking but you are not allowed to know why, they will never tell you and you are not allowed to reapply but only if/when they tell you. No answers as to when that is or why you were turned down. Read the one star reviews before paying them any money

Applying to NAV was very simple. I recommend speaking with a representative who will walk you through the process to eliminate any guesswork and to increase a favorable outcome.

The representative was very professional knowledgeable, patient and courteous.

Mr. Patterson, approved.

I recently had the pleasure of being assisted by Melinda, and I can confidently say that her customer service was nothing short of amazing. From the moment I reached out, Melinda demonstrated a level of professionalism and kindness that instantly put me at ease.

She patiently listened to my concerns, provided clear and concise information, and went above and beyond to ensure that all my needs were met. Melinda's attention to detail and genuine care for her customers truly set her apart. Her warm and friendly demeanor made the entire experience enjoyable, and I left feeling valued and appreciated.

In a world where excellent customer service can sometimes be hard to come by, Melinda stands out as a shining example of what exceptional service should look like. I wholeheartedly recommend her to anyone in need of assistance. Thank you, Melinda, for going above and beyond!

ZACH WAS SUPER HELPFUL AND UNDERSTANDING.HE REALLY KNEW HIS STUFF .HE REPRESENTED NAV VERY WELL

I’ve had an outstanding experience with Nav! Their team is professional, knowledgeable, and truly committed to helping business owners succeed. They provided clear guidance and practical resources that helped me navigate important aspects of my business with confidence. Nav has been a reliable partner in building my business foundation, and I’d highly recommend them to any entrepreneur looking for trusted support. Thank you, Nav, for making things so much easier!

It did exactly what was advertised. Any questions or concerns were addressed promptly. I was able to speak with someone and they walk you through what ever you need.

When you go to the website to get a Free Credit Score for your business and click on it on the Nav.com site. It says. "Page not found, Error." So basically it is a bait and switch. I wouldn't mind signing up for their service, but I want to see what I get. Tons of places on the internet advertise their "Free Business Credit Report." Shameful to say the least.

NAV is a go-to to monitor your companies credit progress

I had a fantastic experience with Nav.com. I needed to update some information to get my application approved, and they were able to process the updates within just a couple of hours. Their efficient service made the application process smooth and hassle-free. I highly recommend Nav.com for their prompt and helpful assistance.

The service has several bugs, and the online support is ineffective. You need to call to resolve issues on their end. Additionally, the card product is not operational in California

Took me 3 days to FINALLY Speak to someone about a refund just to hear I cannot be refunded. It is wrong af to tell someone they are pre-approved but first have to pay for the Prime subscription. Then after the Prime subscription is paid "there are no funding options available." Great job getting your money.

Our experience with Melinda was very pleasant

I have used Nav for a while to monitor my business scores. I signed up for their checking account and put money in there. My account was suddenly closed and labeled with "check issued". It's been over 2 months and I have not received anything. I also did not close my account and have been given no reason it was closed. There is no way to call only submit a form online, which I've done several times. I would not recommend using Nav for anything other than checking business scores, but there are other service providers that does that as well.

Great amazing customer service from Antonio today Excellent service.

McKenzie was excellent. She helped me and she was very nice, patient, and efficient.

Customer Service: The staff at NAV were exceptionally friendly and attentive. They went above and beyond to address my concerns and ensure that I had everything I needed.