NavaFresh New Zealand Avis 

119
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Voir plus

Noté 3 sur 5 étoiles

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

SCAM stole over $100 when u call up they are from india not nz also told me i had no order when giving them my order number.. they pretend on the phone they cant hear you just so you hang up... Voir plus

Noté 4 sur 5 étoiles

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Voir plus


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

119 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(119)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Quality Vitamin D3

Great product. Excellent blend, and nice high dose of Vit D3. Took longer than I expected to arrive though. Didn't realise the product was being sent internationally to New Zealand.

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastically accurate

Payment was straight forward, shipping and package was good absolutely no worries with delivery, contact with phone and emails were very prompt, the product is absolutely fantastic im very happy with the casting stone process although my skills with the dental impressions need improvement the gypsum stone is amazingly accurate and very strong, many thanks Navafresh NZ,

20 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

We paid for a product (100 pills for a…

We paid for a product (100 pills for a dog) that when arrived was 6 pills which works at at $11 each which was not what was sold to us in the pictures on the website (picture and six pills in it attached).
After months of requesting a refund, they sent other peoples private account details to us and we had to then keep pestering them.
Liars and unprofessional and still haven't got our money back.

In response to your reply, we have been liaising for the last five months. There are so many emails and Navafresh have in all of those correspondence refused a refund and disputed the product issue. In the last five months you have not updated your listing to reflect the quantity of pills. We await a refund but after five months of fighting for one we are not hopeful.

13 septembre 2024
Avis spontané
Logo de NavaFresh New Zealand

Réponse de NavaFresh New Zealand

Dear Customer,

We understand that you were not happy with the product delivered to you. We have proceeded to carry out a full refund. We are investigating the case further and reevaluating the product in question. If a violation of the listing is found, we will proceed to de-list the product. We are sad that the product did not live up to your expectations and assure you that this will be checked thoroughly and corrective actions will be taken. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Noté 5 sur 5 étoiles

Confusing delay

Confusing delay? The mysterious details about country of origin (India) versus shipping (extra long trip because the package was sent from India to UK then onto NZ - all resolved after a few weeks.

26 août 2024
Avis spontané
Noté 4 sur 5 étoiles

The Basil seeds are good though…

The Basil seeds are good though shipping was slow, I didn’t realise they were not stocked locally. Also the plastic container was a little crushed but the contents not damaged. I am enjoying the product.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered this Ceylon cinnamon

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when it did it was great. Slightly coarser Ceylon cinnamon but very aromatic, lovely product. Appears to have been sourced from India. Thank you

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Well priced item

I have previously ordered the product from a different company, but it appears they don't sell it in quantity anymore. I ordered from Navafresh this time and will again as the price was very good, the product came well packaged and on time.

20 juin 2024
Avis spontané

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